Online Certification Course in Hospital Front Office Management

1. Value Proposi?on for the Candidate Become per?nent for the post of: • Front Office Manager of a hospital, Diagnos?c Centre, Hospital, Nursing Home etc. • Hospitality Manager in a hospital • Front Office Opera?ons Manager Value Proposi?on for Organiza?on Generate in‐house resources with: • Good Leadership skills • Decision‐making • Develop good management prac?ces and concepts • Compliance with Quality assurance at Front Office Desk For Registration Call 0124-4546200, 0124-4009264 8800893636, 8800279462 For more details please visit us at www.astroninstitute.in ASTRON INSTITUTE OF SOCIAL SCIENCES Online Certification Course in Hospital Front Office Management Corporate Office : Surya Kiran Complex, Old Mehrauli Gurgaon Road, Gurgaon, Haryana(INDIA)-122001 Phone: +91-124-4546200, +91-124-4009264 Mobile :8800279462 E-mail : contact@astroninstitute.in Website www.astroninstitute.in Accredited by

2. Learning Objec?ve Eligibility Criteria About AISS • MBA/MHA • BBA • Graduates • Basis knowledge of computers • To prepare individuals as more effec?ve healthcare managers and supervisor • To understand the role of organiza?onal and human resource management • To equip individuals with the ability to assess alterna?ve management solu?ons for healthcare related challenges • To understand and apply the concepts of strategic planning and decision making in healthcare organiza?ons • To understand the NABH and other quality standards applicable to the front office • To develop strong interpersonal skills Astron Ins?tute of Social Sciences (AISS), an academic ver?cal of Astron Hospital & Healthcare Consultants Pvt. Ltd. Gurgaon, is focused on the intensively growing fields of public and community health with emphasis on the underserved sec?on of society at large. It envisions promo?ng excellence in Healthcare, Research, Educa?on, Training, Skill Building, Skill Enhancement and Consultancy Services. AISS with its Vision and Mission to contribute to the fulfilment of the Na?onal Health Policy 2015 goals is working towards the development of healthcare workforce with specialised skills and knowledge. Course Highlights • Course Pedagogy which includes Webinars, E‐Groups Work/Presenta?on, Live Lectures by subject experts, student faculty chats, instant Messaging, blogs, Screen Shares, Project work • Reference subject content through E‐Library • Each block culmina?ng into a qualifying assignment • Credits based teaching outcomes for global applica?on • Program material developed by experts Why AISS? Course Content AISS has been accredited by Interna?onal Accredita?on Organiza?on, USA and affiliated with credible organiza?on like Healthcare Sector Skill Council, a non‐statutory body of Government of India and Associa?on of healthcare Providers of India. The Course content has been grouped in the following three terms of one month each: Term‐1: • Introduc?on to Healthcare Industry • Management and its Basic Func?ons Evalua?on and Grading Course Overview Evalua?on will collate candidate performance based on assessments, comple?on of project work, par?cipa?on in E‐group work, webinar, chats, usage of E‐Library and par?cipa?on in contact program. Grading will be done based on alphabe?cal grade Point percentage Term‐2: • Leadership and its Styles • Decision Making • Team Building and Team Work • Customer Rela?onship Management Cer?ficate course in Hospital Front Office Management offers a unique ?tle in the field of healthcare i.e. Front Office Manager. This cer?ficate course has been specially tailored for Skill enhancement of front office managers in hospitals and presents a systema?c approach by detailing front office procedures like admission and discharge. It prepares the candidates with thorough knowledge and skills of mee?ng with pa?ent expecta?ons, hospital quality standards and roles and responsibili?es of a manager. The course also examines various elements of effec?ve front office management, paying par?cular a?en?on to planning and evalua?on of front office opera?ons and human resource management. The training provides innova?ve planning ideas, understanding the hospital structure, preparing for mul?tasking abili?es to meet an effec?ve and efficient environment in the hospital. Cer?fica?on Term‐3: • Human Resource Management • Budge?ng • Quality, Pa?ent Safety And Accredita?on • Emergency Management Successful candidates will be awarded a joint cer?ficate by the Astron Ins?tute of Social Sciences and Interna?onal Accredita?on Organiza?on (IAO), USA. Who Can Join? Course Dura?on • Front office Execu?ves • Pa?ent Care Officers • Help Desk Officers • Hospital Managers 3 Months online course with 2 days contact program supported by expert faculty and exposure visit. Course Duration Eligibility Criteria Course Content