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Opening Session

Opening Session . Welcome To Fusion ‘08!. Last year was record breaking! This year: Dominate in ‘08!. Conference Overview. Conference Objectives Conference Logistics/Layout Conference Outline Last Year at Pace Pace Management Team Business Direction User Forum Steering Committee.

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Opening Session

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  1. Opening Session www.pace2020.com | See the possibilities…

  2. Welcome To Fusion ‘08! Last year was record breaking! This year: Dominate in ‘08! www.pace2020.com | See the possibilities…

  3. Conference Overview • Conference Objectives • Conference Logistics/Layout • Conference Outline • Last Year at Pace • Pace Management Team • Business Direction • User Forum • Steering Committee www.pace2020.com | See the possibilities…

  4. Conference Objectives • Gain direct customer feedback • Build the Community • Inform the Users • Explore the Product www.pace2020.com | See the possibilities…

  5. Conference Logistics If you need help or have questions … • Pace employees – 40+ are here to help • Registration desk – For the duration of Fusion • Events • Monday – Reception on deck • Wednesday – Golf / Cabana Club • Transportation • To Golf • To Airport Friday www.pace2020.com | See the possibilities…

  6. Conference Area Layout www.pace2020.com | See the possibilities…

  7. Conference Outline • Session Description • General Sessions • Colors for area of concentration • ‘B’eginner vs ‘A’dvanced • Overview / Basics / Advanced • Workshops • One-on-One Sessions • Events • Agenda Overview www.pace2020.com | See the possibilities…

  8. Session Descriptions www.pace2020.com | See the possibilities…

  9. Last Year at Pace The Technology Last Year: Rackable appliances, Debian/Sarge, PostgresSQL 7, Version 14, Version 15, Version 16 Now: Dell appliances, (2) models – Tower and Power, Debian/Etch, PostgresSQL 8, Version 17, Version 18 The Market Last Year: USA & Canada Now: Bermuda & Belarus, Russia The Company Last Year: 400% Growth (2003-2007). 12 to 55 Employees Now: 50% Growth 2006-2007, 81 Employees www.pace2020.com | See the possibilities…

  10. Senior Management www.pace2020.com | See the possibilities…

  11. Our Company, Our People www.pace2020.com | See the possibilities…

  12. Account Management / Implementations Lori Simmons New customer implementations Ongoing customer relationships System upgrades and training User Group Professional Services Jeff Carstarphen Customization Requests Special development projects System Audits Departments www.pace2020.com | See the possibilities…

  13. Accounting / Administration Julie Burke Corporate financial Human Resources Credit / Collections Travel / Expense Control System Administration Richard Mai Set up and administer internal technology Set up and provide technical support for appliances and customer hardware Departments www.pace2020.com | See the possibilities…

  14. Documentation / Training Melissa Carstarphen ePace documentation Training and support tools Internal and external corporate communications Internal Staff Training Creative / UNP Melissa Carstarphen Web Site Marketing Materials Training Materials University of Pace Departments www.pace2020.com | See the possibilities…

  15. Product Development Jay Farr - CEO Product Vision Software features and capabilities Software release planning Software Development Gary Foster - CTO Software design and development Developer Management Departments www.pace2020.com | See the possibilities…

  16. Tier 2 Support & QA Jeff Leahy Advanced issue resolution Quality assurance testing and system verification Customer Hotline Jeff Leahy Tier 1 support Basic phone and email issue management Departments www.pace2020.com | See the possibilities…

  17. Sales & Marketing Scott King, VP Outside sales team oversight Marketing campaigns Marketing Representatives Tom Dodge Inside sales team oversight Market investigation and prospecting Departments www.pace2020.com | See the possibilities…

  18. User Forum Objectives • Directed feedback to Pace on product and services • Facilitate customer-to-customer communications • Place to post and review comments on specific areas www.pace2020.com | See the possibilities…

  19. Steering Committee Objectives • Ensure user group objectives are being met • Identify and oversee user group initiatives • Serve as a conduit for user community to Pace www.pace2020.com | See the possibilities…

  20. Steering Committee Members • John Rawlins - Tathwell Printing jrawlins@tathwellprinting.com President • Vincent Sita - Rex Three vsita@rex3.com Vice President • John Carlin - Complete Printing jcarlin@complete-printing.com • Stephen Elliott - Dupli Envelope & Graphics selliott@duplionline.com • Ron Torney – Today’s Graphics rtorney@tginc.com • Joe Gunther - Newkirk Products jgunther@newkirk.com • Bob Barrett - Univ. of Missouri BarrettR@missouri.edu • Lori Simmons – Pace Systems Group lsimmons@pace2020.com www.pace2020.com | See the possibilities…

  21. Business Direction Key Drivers • Improve Customer Satisfaction • Single Source Provider • JDF Initiatives • Market Growth www.pace2020.com | See the possibilities…

  22. Improve Customer Satisfaction • Enhanced product capabilities • Faster response times • Improve upgrade processes • More complete documentation • Self-service training and support tools • Internal resource training and development www.pace2020.com | See the possibilities…

  23. Single Source Provider • Nurture industry partnerships • Solution-oriented perspective • Provide partner products • Appliance maintenance • Professional services www.pace2020.com | See the possibilities…

  24. JDF Initiatives • Take a leading position in JDF • Partnerships with CIP4 members • Participate in CIP4 Inter-Ops • Full member CIP4 • JDF Expert Training www.pace2020.com | See the possibilities…

  25. Market Growth • Market leading products • Strong industry partnerships • Strong user community • Trade Shows / Sponsorships / Associations www.pace2020.com | See the possibilities…

  26. “If you are standing still, … you’re losing ground” www.pace2020.com | See the possibilities…

  27. Keynote Speaker: Dennis Mason Mason Consulting Inc. 4020 Central Avenue Western Springs, IL 60558 USA Phone: 708-246-7786 www.pace2020.com | See the possibilities…

  28. Summary • All Presentation materials will be on Pace2020.com • Please provide feedback on each seminar • Learn something new • Meet someone new • Have Fun! • Join us from 6:30 – 8:30 on the deck for refreshments and meet with our staff and other customers. www.pace2020.com | See the possibilities…

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