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Conference

Conference. Technology on Your Side May 16, 2005. Conference. Desktop Technology Patrick Kremer Chief Technology Officer NIC Systems Group, Chicago. Agenda. Remote Desktop And Voice Over IP. Terminal Services. Gives user remote access to Windows. Single location to install software.

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Conference

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  1. Conference Technology on Your SideMay 16, 2005

  2. Conference Desktop TechnologyPatrick KremerChief Technology OfficerNIC Systems Group, Chicago

  3. Agenda Remote Desktop And Voice Over IP

  4. Terminal Services Gives user remote access to Windows Single location to install software Low Bandwidth Any version of Windows from Win95

  5. Hardware Requirements Re-use older hardware PIII 900mHz with 1GB RAM can easily support 50 users

  6. Software Licensing Windows Server 2003 Standard retails for $699 Per device licensing = one license for each computer - appropriate for university Per user licensing = one license for each user - appropriate for business

  7. Software Licensing Terminal Server licenses $79-$129 each Microsoft Office uses per-device licensing Telecommuter must have one license for work, and one for home Business traveler needs only single license for their laptop

  8. Cost Savings Gas and Maintenance – 1-day-per week telecommuter = 20% savings Time – 4.3% of New Yorkers commute more than 90 minutes each way Illness – Avoid costly spread of cold/flu

  9. Cost Savings Invest your support time into high-availability server-based solutions Leverage existing PC hardware Keep software in-house Reduce onsite support costs

  10. Thin Client Alternative to a PC Network Card, Keyboard, Mouse, Monitor Cost as little as $299 Can be deployed at employee’s home, or even as primary workstation

  11. Thin Client Cost Savings Very reliable – few components to fail No need to support a local PC Watchguard IT worker survey: 40% > 1 hour on remote support. 23% > 2 hours. For a $45,000/year employee, $11,000 spent on the phone

  12. VoIP

  13. Glossary DID = Direct Inbound Dial ITSP = Internet Telephony Service Provider PBX = Private Branch Exchange POTS = Plain Old Telephone Service PSTN = Public Switched Telephone Network VoIP = Voice Over IP

  14. VoIP VoIP uses the Internet to place calls ITSP = ITSP connects VoIP with PSTN VoIP phone looks like regular phone

  15. Cisco 7960 IP Phone

  16. Telephone Bandwidth Regular POTS line = 8K of bandwidth T1 line for telephone = 24 x 8K, plus 1 x 1K T1 line for internet = 24 x 8K + 1K = 193K VoIP call takes only 3-4K. This effectively doubles your call capacity.

  17. Asterisk PBX VoIP PBX system is called Asterisk Asterisk is free and runs on standard PC Asterisk is easily expandable You can run a hybrid VoIP-POTS system with Asterisk

  18. Automated Attendant Comprehensive Call Activity Reporting Conference Call Bridging Call Queueing Call Routing Call Snooping Music on Hold / Transfer Voicemail

  19. `

  20. VoIP Expenses Must pay for both inbound and outbound calls to PSTN Rates vary from $0.012 to $0.039 per minute VoIP to VoIP calls are FREE

  21. VoIP Example Broadcast group of 20 stations $500/month in long distance calls between home office and station $500/month * 20 stations * 12 months = $120,000 dollars per year

  22. Conference Calling Use Asterisk for conference bridging Call-in rates – free on your hard lines, $0.012 to $0.039 per minute with VoIP DID

  23. Remote Telephone Telecommuter or traveler can connect to Asterisk server Seamless integration, as if user is at their desk

  24. VoIP In Production Motorola’s Deer Park Campus – 100% VoIP The slides and text for this presentation will be available at http://www.nicsys.net

  25. Conference Paperless TransactionsLinda BradfieldPresident & CEOSouthern Financial Exchange, New Orleans

  26. Not-for-profit Regional Payments Association Here to Inform, Not to Sell Member of NACHA, The Electronic Payments Association Southern Financial Exchange

  27. Automated Clearing House An Electronic method of moving funds A Batch processing system A rapidly growing payment system Paperless Financial Transactions via The ACH System

  28. THE ACH ADVANTAGE Quick Accurate Secure Collection Secure Payment KEY BENEFITS OF ACH PAYMENTS Cost Reduction Customer/Trading Partner Retention Revenue Opportunities Value-Added Services for Customers Paper Reduction - Check - Receipts - Deposit Slips ACH Overview

  29. For Over 30 Years: Tested, Proven, It works! Replaces Paper Checks Set of Rules and Formats Allowing the Exchange of Transactions ACH transactions (electronic) Debit (charge) or Credit (deposit) Large or small dollar amounts Checking, Savings, Sharedraft, Loan & General Ledger accounts Consumer, Corporate or Government Agency The ACH System

  30. What is an ACH? - Electronic Transaction, Debit or Credit, Checking or Savings, Consumer / Corporate Commercial / Government Recurring or One-time payment - Authorized What is not an ACH? - PREAUTHORIZED PAPER DRAFT ITEM (actual paper is received by financial institution) - Wire Transfers - POS transactions (card) - Credit Card - Debit Card (check cards) The ACH System

  31. Why Do Businesses Want To Originate Consumer Payments? • Enhance customer/employee service • Increase customer/employee satisfaction • Reduce processing costs • Improve cash flow • Become more efficient • Eliminate/reduce check reconciliation • Convert to a more secure payment than checks

  32. Consumer Payroll Retirement Dividend Interest Annuity Payments Educational Benefit Reimbursements Corporate Cash Concentration Cash Disbursement Corporate Trade Payments State and Federal Tax Payments Financial Electronic Data Interchange (EDI) Consumer versus Corporate

  33. Cash Concentration or Disbursement (CCD) A debit or credit entry initiated by an organization to consolidate funds of that organization or to fund outlying accounts. Corporate Trade Exchange (CTX) An automated corporate payment used to transmit information formatted in ANSI X12 or in UN/EDIFACT syntax in the attached addenda records. Customer-Initiated Entries (CIE) An automated consumer transaction that allows consumers to originate an ACH bill payment through their financial institution or a third party bill payment service. Corporate Cross Border Entry (CBR) A credit or debit entry initiated to effect a payment exchanged between payment system participants of different countries. Common Payment Applications - Corporate

  34. CASH CONCENTRATION AND DISBURSEMENT BENEFITS Originator/Receiver/Company • Leverage Use of Cash Funds • Assurance of Collected Funds • Better Investment Opportunities • Funds Availability From Outlying Locations • - Within 24 hours • Automatic Transactions Convenience • Reduces Wire Transfers & Related Expense

  35. Direct Credits(PPD): Payments to consumers Direct Debits (PPD): Recurring fees. Cash Concentration or Disbursement (CCD) Corporate Payments (CTX) Re-Presented Checks (RCK) Point-of-Purchase (POP) Internet-Initiated Entries (WEB) Telephone-Initiated Entries (TEL) Accounts Receivable Entries (ARC) Electronic Data Interchange (EDI) EFTPS: Electronic Federal Tax payment system ACH ORIGINATION SERVICES: Ask Your Financial Institution or RPA for Further Details

  36. 2003 – A Banner YearElectronic Payments Exceeded Checks Compiled by NACHA; Sources - NACHA, Federal Reserve, ATM & Debit News, CHIPS

  37. ACH – Highlights of 2004 2004 2003 Growth Transaction Volume 9.1 7.5 billion 21.2% (does not include on-us volumes) Compiled by NACHA; Sources - NACHA, Federal Reserve

  38. Types of ACH Payments* Volume 2004 (Billions) Growth Direct Deposit 3.4 6.4% Direct Payment 2.2 8.6% B2B 2.1 13.9% E-check 2.0 111% *does not include on-us volumes Type of Transaction Volume Compiled by NACHA; Sources - NACHA, Federal Reserve

  39. Looking Ahead: Estimated Check Volume - 2000-2010 Compiled by NACHA; Sources - NACHA, Federal Reserve

  40. Visithttp://www.nacha.org/Memberships/RPA/rpa.htm or http://www.nacha.org/map/nacha_map.htmlto Locate Your Regional Payments Association Inquire About Affiliate Membership to Stay Informed and Receive Assistance Or Contact the SFE Office At: (800) 626-4733 or locally in New Orleans 525-6779 Ext. 24 Where To Go From Here

  41. Conference WebcastingPerry ShelmanManaging PartnerStream 57, New York

  42. Conference Thank You!

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