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Final Open Systems Session:

Final Open Systems Session:. Within the Innovator Role: Managing Change. Learning Goals. Be able to identify forces promoting and resisting change in specific situations Depict through force field analysis Use force field analysis and knowledge of org change to analyze change efforts.

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Final Open Systems Session:

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  1. Final Open Systems Session: Within the Innovator Role: Managing Change

  2. Learning Goals • Be able to identify forces promoting and resisting change in specific situations • Depict through force field analysis • Use force field analysis and knowledge of org change to analyze change efforts

  3. Agenda • Mini lecture on managing change • Teams do force field analyses • Present and discuss • Wrap up

  4. Many Pressures for Change in Health Care • Advancing drug technologies • Shifting demographics • Assertive regulators and payers • Educated patients

  5. Agility is key to success in health care -- and yet most change efforts fail

  6. People resist change • Uncertainty • Inability to predict outcome • Loss • Of control, status, relationships, sense of competence

  7. Systems resist change • Structural barriers • Bottlenecks • Physically separations • Process Barriers • Takes time to shift behaviors • Cultural Barriers

  8. Force Field Analysis “Object at rest will remain at rest unless….”

  9. Force Field Analysis • List all driving forces • List all resisting forces • Assign a numerical value to each • Identify which you can affect • Analyze to see how to implement change

  10. Options May Include: • Increasing strength of driving forces • Adding new driving forces • Decreasing strength of resisting forces • Removing resisting forces • Changing resisting forces into driving forces

  11. 3 Approaches to Managing Change • Rational empirical: Just the facts! • Normative-reeducative: Helping the whole human with change • Power-coercive: I’m in charge

  12. General Tips for Implementing Change • Create a supportive environment • Emphasize respect • Maintain a positive vision

  13. Coming Up • Thursday integration • Next Tuesday interview panel • Lakeview simulation

  14. And Don’t Forget… • HPA Alumni Showcase • 1:25 – 2:15 • 2:30 – 3:20 • 3:35 – 4:25 In the Henderson Living Center

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