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Influenza Clinic Volunteer Orientation

Influenza Clinic Volunteer Orientation. 2012-2013 . Introduction to Operation Immunization. Leadership Operation Immunization Co-Chairs : Catherine Dinkins and Pauline Tran Operation Immunization Mentors: Candace Nakanishi and Steven Stackhouse Operation Immunization Advisor :

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Influenza Clinic Volunteer Orientation

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  1. Influenza Clinic Volunteer Orientation 2012-2013

  2. Introduction to Operation Immunization • Leadership • Operation Immunization Co-Chairs: Catherine Dinkins and Pauline Tran • Operation Immunization Mentors: Candace Nakanishi and Steven Stackhouse • Operation Immunization Advisor: Dr. Linda Ohri • “Shoo the Flu at CU” Vaccine Clinic Coordinator: Sue Weston • OISSE Collaborator: Kate Martens Stricklett

  3. Introduction to Operation Immunization • Activities • Vaccination Clinics • Screening, Education & Promotion Events

  4. Introduction to Operation Immunization:Vaccine Clinics • Shoo the Flu at CU • Community Engagements • Doses from the Dean

  5. Introduction to Operation Immunization: Screening, Promotion & Education • Goal: Spread awareness of certain disease states preventable through immunizations in children, adolescent, adult, and elderly populations

  6. Introduction to Operation Immunization: Screening, Promotion & Education • Women’s Binational Health Fair • Project Homeless Connect • All Nations Pow Wow • Black Family Health and Wellness Conference • APhA’s “Know Your Pharmacist” Month • Farmer’s Market Educational Booths

  7. Introduction to Operation Immunization: Screening, Promotion & Education • Vaccine-Preventable Diseases • Vaccine Promotion

  8. Introduction to Operation Immunization: Screening, Promotion & Education • Opportunities to get involved • “Shoo the Flu at CU” advertising campaign • Vaccine promotion poster creation

  9. Operation Immunization Training Video

  10. Special Circumstances • Addressing Patient Anxiety • Emergency Response • Fainting • Needlestick • Anaphylaxis

  11. Special Circumstances:ABCs of Addressing Patient Anxiety • A = Assess your patient – Look for signs of anxiety (patient admits to fear or history of fainting; joking but appears nervous; pale, trembling; resisting vaccination) • B = Be prepared and empathetic– Practice what to say & do to help nervous patients; No razzing! • C = Comfort– Offer privacy and support; Ask supervisor/another vaccinator/ patient’s companion to assist you in supporting patient through process (hand on shoulder or hold patient’s hand); Care for behind screen • D = Distraction– Ask patient about school, work……… Chat about trivia / Tell a joke; Ask patient to try whistling – Afterwards: Compliment patient on bravery in going through with vaccination even when nervous; Review benefits of vaccination

  12. Special Circumstances:Emergency Response - Fainting • Fainting:- Patient becomes pale or dizzy, especially upon rising from chair; may indicate that they are feeling “funny” • Action: - Help person to sit back securely, and support to prevent falling OR help person to lay on the floor and elevate feet • Notify supervisor immediately • The patient will typically recover within a few minutes, but should not be released to leave until checked by the clinic faculty or staff supervisor.

  13. Special Circumstances: Emergency Response – Needle Stick • Needle Stick – injection of a used needle onto or below the skin of a person other than the individual just injected with the needle- Exposure to bloodborne pathogens is possible with any such exposure regardless of knowing the vaccinee, or the extent of exposure (volume or how deep under the skin) • Seek assistance of supervisor immediately with any such exposure • Next step will be to clean the area thoroughly with soap and water. Supervisor will direct further action.

  14. Special Circumstances:Emergency Response - Anaphylaxis • Symptoms of concern may present as rapid onset itching, skin redness, swelling/hives; sneezing, hoarseness, wheezing, increasing breathing difficulty; passing out • Seek assistance of supervisor immediately • Epi Pen: An auto-injector used for the emergency injection of epinephrine, medicine used for life-threatening allergic reactions- Must always be available during clinic. Supervisor will direct on use, and on triggering of 911.

  15. For more information go to: www.epipen.com

  16. How to Volunteer • Clinic Dates • Eventbrite • Approved for Service Hours

  17. How to Volunteer: Clinic Dates

  18. How to Volunteer: Registration • OISSE • Eventbrite • Community Engagement Cues

  19. Thank you! Questions? Please contact: Catherine Dinkins Pauline Tran Dr. Ohri

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