Resolving Conflicts

1. Resolving Conflicts In this lesson, you will Learn About… • Why conflicts occur. • What to do if you are not getting along with someone. • How you can protect yourself from violence.

2. Resolving Conflicts The Vocabularyterms in this lesson are: • Conflict • Tolerance • Compromise • Negotiation • Peer mediation • Violence • Gang

3. Why Does Conflict Occur? A conflict is a problem in a relationship. Conflicts are a normal part of life. However, when people do not deal with them, they might end up shouting at or not talking to one another. Conflicts can even lead to deliberate injuries, such as cuts and broken bones.

4. Why Does Conflict Occur? (cont’d.) Different situations may lead to conflict: • Differing expectations • Differing values • Hurt feelings • Changing roles • Jealousy • Possessions • Struggle for power

5. How to Prevent Conflict Practicing tolerance can prevent many conflicts. Using your communication skills can help clear up a misunderstanding before it builds up. If you sense a conflict in the making, try to make the situation less tense.

6. How to Prevent Conflict (cont’d.) Keep conflicts from getting out of hand by responding to disrespectful behaviors in a healthy way: • Practice self-control by walking away and cooling off. • Ask yourself whether the issue is worth the conflict.

7. How to Resolve Conflicts Resolving conflicts may require compromising. The best way to resolve conflicts is through negotiation. The T.A.L.K strategy can help you resolve a conflict through negotiation.

8. Conflict-Resolution Skills The T.A.L.K. Strategy: • Take a time-out. • Allow each person to tell his or her side uninterrupted. • Let each person ask questions. • Keep brainstorming.

9. Resolving Conflict Through Peer Mediation A mediator can help people resolve conflicts and respond to disrespectful behaviors in healthy ways. Mediators are people who are not involved in the dispute. Peer mediation can be used to settle a conflict.

10. Resolving Conflict Through Peer Mediation (cont’d.) Step 1: Establish neutrality. Step 2: Set the ground rules. Step 3: Listen to each side. Step 4: Search for possible solutions. Step 5: Don’t give up.

11. When Conflicts Get Out of Hand Conflicts that get out of hand can lead to violence. Drugs and alcohol Anger Gun possession Negative peer pressure Lack of tolerance

12. What You Can Do Strategies for avoiding violence: • Commit to nonviolence. • Dress for safety. • Avoid weapons, gangs, and drugs. • Avoid harmful situations. • Use conflict resolution. • Use good manners. • Accept differences. • Advocate for peace.

13. Reviewing Terms and Facts • A ______ is a problem in a relationship. conflict

14. Reviewing Terms and Facts • What does compromisemean? Compromise means that each person gives up something in order to reach a solution that satisfies everyone.

15. Reviewing Terms and Facts • List two ways you can help prevent conflict. • Practice tolerance, the ability to accept other people as they are. • Use your communication skills to clear up misunderstandings.

16. Chapter Review

17. Reviewing Terms and Facts • Define abuse and neglect. How are they related? Abuse is a pattern of mistreatment of another person. Neglect is the failure of parents to provide basic physical and emotional care for their children. Both abuse and neglect are forms of mistreatment and unhealthy behaviors in a family.

18. Reviewing Terms and Facts • Name four different reasons why teens become friends. • They have similar interests. • They have similar values. • They like one another’s personal qualities. • They go to the same school or live in the same neighborhood.

19. Reviewing Terms and Facts • The sharing of thoughts and feelings between two or more people is _____________. communication

20. Reviewing Terms and Facts • Name a healthy way of responding to disrespectful behaviors. How does this help you practice self-control? A healthy way of responding to disrespectful behaviors is to avoid saying something that you might regret later. In such a situation, you can practice self-control by walking away and cooling off.

21. Thinking Critically • Suppose you and your parents are having a disagreement over what time your curfew should be. Name two ways that will help you as you work out the conflict with them. • Using effective communication skills • Talking with your parents calmly, and remain respectful

22. Thinking Critically • What types of relationships might positively affect your health? What types of relationships might negatively affect your health? Differentiate between these relationships. Share your answers with the class.

23. Thinking Critically • How might developing good communication skills help you in the future? Share your answers with the class.

24. Thinking Critically • In your own words, identify the steps in the mediation process. • Establishing neutrality • Setting the ground rules • Listening to each side • Searching for possible solutions • Not giving up

25. Vocabulary Review A conflict is a problem in a relationship.

26. Vocabulary Review Tolerance is the ability to accept other people as they are.

27. Vocabulary Review Compromise means that each person gives up something in order to reach a solution that satisfies everyone.

28. Vocabulary Review Negotiation is the process of talking over problems to reach a solution.

29. Vocabulary Review Peer mediation is a process in which a specially trained student listens to both sides of an argument and then helps the opposing sides reach a solution.

30. Vocabulary Review Violence is the use of physical force to harm someone or something.

31. Vocabulary Review A gang is a group of people who associate with one another to take part in criminal activity.