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April 2002

Support Services for Micro, Small and Sole Proprietor’s Businesses Vienna 11 - 12 April 2002. April 2002. OUR NETWORK. 36 National Chambers Organisations. THE NETWORK. +1.500 Chambers of Commerce. +15.000.000 Enterprises. OUR MISSION. provides services. represents

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April 2002

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  1. Support Services for Micro, Small and Sole Proprietor’s Businesses Vienna 11 - 12 April 2002 April 2002

  2. OUR NETWORK 36 National Chambers Organisations THE NETWORK +1.500 Chambers of Commerce +15.000.000 Enterprises

  3. OUR MISSION provides services represents business to through the European Chamber Network European Chamber Network in the interest ofbusiness

  4. European Business Panel Content  Active lobbying tool of CCIs surveying enterpreneurs and providing input into the European legislative process Budget  Own funds and sponsorship - Costs estimation: € 500,000 (manpower, survey software, printing and promotion material) Timeframe  Set-up phase: July-Oct. 2001; 1st Survey: Nov. 2001, 2nd: March 2002 Future Activities Foreseen  Extend the EBP to all European CCIs  3-4 business-relevant surveys in 2002 CCIs involved:  605 Chambers from 24 countries Responsible Andreas Grof, grof@eurochambres.be, tel: 0032-2-2820865 Julie Hertsens, hertsens@eurochambres.be, tel: 0032-2-2820881

  5. Gateway to Japan Content  EU funded export promotion campaign to facilitate the access of European goods/services into the Japanese market Budget (forecast)  11 million for 2002-2005 (11.5 million for 1997-2001) Timeframe  4 years after Gateway 1 (1994-1996) & Gateway 2 (1997-2001) Work in Progress  Preparation of offer to the European Commission for the third phase (1400 EU enterprises introduced to the Japanese market since 1994 in GTJ1- 2). Future Activities Foreseen  EC to appoint contractors in spring 2002 CCIs involved  All EU countries + Chambers abroad in Japan Responsible Marie-Elisabeth Rusling, rusling@eurochambres.be, tel: 0032-2-2820874

  6. Content  Development of an online dispute resolution service Budget  € 4.8 million (50% EC + 50% CCIs) Timeframe  1st January 2001  30 June 2002 Work in Progress  Work well underway on defining legal issues, code of conduct, processes of mediation/conciliation. Prototype technical solution developed. Agreement with BBB and FEDMA on a global trust alliance. Future Activities Foreseen  Further development, then market testing, refining, plus roll-out to CCIs. Aim to be opetational by Q3, 2002 CCIs involved:  Stockholm, FCCIB, Consejo Superior, DIHK,Unioncamere, InfoCamere Responsible Vincent Tilman, tilman@eurochambres.be, tel: 0032-2-2820867

  7. Content  On-line portal providing companies worldwide with access to various Chamber services Budget  Initial budget € 600,000 (50% EC + 50% CCIs), now self-funding Timeframe  Ongoing Work in Progress  Site operational and bug-free; launched to business community; electronic reporting of statistics available to member Chambers; active promotion with the business community Future Activities Foreseen  Increase number or participating Chambers to 200 by the end of 2002; sell banner ads to generate additional income; continue promotion to business community CCIs involved:  93 CCIs in 18 countries Responsible Birgit Arens, arens@eurochambres.be, tel: 0032-2-2820857

  8. Market Access Database Content  Promote the Commission’s Market Access Database (M.A.D.) towards the European business community through the Chambers, to increase awareness and use of the M.A.D. Budget €219.090 EC funding Timeframe 1 year project (January 2002 - January 2003) / renewable for 1 year Work in Progress Set-up of the project, planning CCIs’ promotional events to present the database & collect feedback from business throughout Europe. Kick off date is 15 February 2002. Future Activities Foreseen Extension in 2003 to create user groups (CCIs & member enterprises) & involve Chambers abroad. CCIs involved  CCIs from all 15 EU countries. Responsible Marie-Elisabeth Rusling, rusling@eurochambres.be, tel: 0032-2-2820874 Ester Hernández Coffey, hernandez.coffey@eurochambres.be, tel: 0032-2-2820859

  9. For any more information www.eurochambres.be Rue Archimède, 5-1000 Brussels Belgium tel.: +32(0)2-282 08 50 fax: +32(0)2-230 00 38 +32(0)2-280 01 91 e-mail: eurochambres@eurochambres.be

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