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User Guide v6.1 Samsung Retail Mode for LDU Mobile Application

[Manual for LDU]. User Guide v6.1 Samsung Retail Mode for LDU Mobile Application. SAMSUNG ELECTRONICS Retail Marketing team. Index. Page 3 :. Push Contents Service Unremovable RetailMode (Restrict Factory Reset) Install Retail Mode and experience contents all at once.

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User Guide v6.1 Samsung Retail Mode for LDU Mobile Application

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  1. [Manual for LDU] User Guide v6.1 Samsung Retail Mode for LDU Mobile Application SAMSUNG ELECTRONICS Retail Marketing team

  2. Index Page 3 : • Push Contents Service • UnremovableRetailMode (Restrict Factory Reset) • Install Retail Mode and experience contents all at once. • Auto Restore every 10min Benefits of New Retail Mode • Connect Wi-Fi access • Register Google/Samsung Account • Download DCT Retail Mode • Getting an Authorization • Installation Page 5 : 1. How to install DCT Retail Mode • Screen timeout • Select locale • Sound enable • Play time scheduling • Import custom intro movie Page 9 : 2. How to Operate Retail Mode • Configuration settings • Password • Uninstall • Factory Reset Page 22 : 3. How to execute Factory Reset • Customize experience Contents • Deactivate Retail contents protection • Add local contents into device • Activate Retail contents protection Page 26 : 5. How to customize experience contents • Customize experience Contents • Deactivate Retail contents protection Add local screensaver • Activate Retail contents protection • Configuration settings • Password • Activate Power off restrict Page 36 : Page 47 : 6. How to add local screensaver 7. How to restrict Power off

  3. Benefits of New Retail Mode 1. Rich Contents support ▶ Push Contents Service : New contents(Movie/Photo/Apps) will be updated automatically via the WiFi. (Need to register Google Account) ▶ Available to Customize Experience Contentsfreely , if you’d like to add extra local contents. 2. Unremovable Retail Mode ▶ New Retail Mode Never be deleted. (Restrict Factory Reset) * In case you want to factory reset , you need administration password ▶ Experience Contents(Photo/Video/App) also Never be deleted. by malicious customer. 3. Only One Time Installation is Enough. ▶ Install Retail Mode and Contents all at once. (Automatically all application and media contents are installed) ▶ Save your time to check up live demo. (New Retail Mode has auto restore functionality every 10min.)

  4. Key features on DCT Retail Mode Core feature Push Contents Service (Need to register Google Account in each device) Restrict Factory Reset Available to Customize Experience Contents 4. Auto Restore every 10min (restore time is changeable) - Automatically delete all contents malicious customer saved in device such as photo, video and application - Reset Home screen 5. Auto turn on - S-Beam, Smart Stay, Wi-Fi, NFC, Motion Activation, All gestures. - Set screen brightness to max 6. Reboot device nightly at 3a.m local time Changeable setting Screen timeout (default : 60sec.) Set locale Sound enable Play time scheduling Screensaver replacement. (import custom intro movie)

  5. 1. How to install DCT Retail Mode

  6. 1. How to install DCT Retail Mode [Connect Wi-Fi access] Register Samsung Account Description 1. Ensure to connect with Wi-Fi network access. 2. Register Samsung Account . Otherwise, customers may not experience properly some services such as Samsung Hub. 1 2 2 Tap NEXT

  7. 1. How to install DCT Retail Mode [Register Google Account] Description 1. Register Google Account. (One Google Account matches with one device) 1 2 2 Necessarily need to register Google Accountin order to get “Push Contents“ service Tap NEXT [Google Account registration guide ] ID : seuk8london8p4u8oxford8GS485@gmail.com ※ It could be subject to change as a local situation. (Subsidiary) (Region) (Channel) (Shop) (Model) (Device #)

  8. 1. How to install DCT Retail Mode Description 1. Retailmode is preloaded and automatically running. 1 1 2 2 PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt) Tap NEXT

  9. 2. How to Operate Retail Mode • Screen timeout • Select locale • Sound enable • Play time scheduling • Import custom intro movie

  10. 2. How to Operate Retail Mode Description 1. Enter Password - P/W :5444 1 1 2 2 PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt) Tap Tap 5 4 4 4 NEXT

  11. 2. How to Operate Retail Mode – Service enable On/OFF Description 1. To turn off service, tap ‘service enable’ check box. 2. Enter the Password. PW : M729Q16K8546 (All letters you type here should be entered as capital letters) 1 1 2 2 M729Q16K8546 Tap PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt)

  12. 2. How to Operate Retail Mode – Screen timeout Description 1. Touch ‘Screen timeout’ to set timeout time 2. . Choices are varies as below, but keeping default 60 sec is recommended 1 1 2 2 PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt) Tap

  13. 2. How to Operate Retail Mode – Select locale Description 1. Touch ‘Select locale’ to set language 2. Choices are varies as below, change to appropriate one and wait until screensaver turns on 1 1 2 2 Tap PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt)

  14. 2. How to Operate Retail Mode – Sound enable Description 1. If you want to turn on/off sound of Retailmode, check or not ‘Sound enable’ 1 1 2 2 Tap PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt)

  15. 2. How to Operate Retail Mode – Playtime scheduling Description 1. Touch ‘Play time scheduling’ to set time schedule of Retail mode 2. Set and confirm Start time and End time 1 1 2 2 PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt) Tap

  16. 2. How to Operate Retail Mode – Playtime scheduling Description 3. Set start time you want begin 4. Set End time your want finish 3 4 2 PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt) Tap

  17. 2. How to Operate Retail Mode – Setting date and time Description 1. Set date and time (In case of using play time schedule feature) 2. Turn on ‘Automatic date and time’, and ‘Automatic time zone’, if it is able to access 3G Network. 1 1 2 2 PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt) Tap

  18. 2. How to Operate Retail Mode – Select time zone Description 1 If it is only available to access Wi-Fi, touch ‘Select time zone. 2. Select your time zone where you are. 1 2 2 PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt) Tap

  19. 2. How to Operate Retail Mode – Set time Description 1. If it is not available to access Wi-Fi, you should set current time manually. Touch ‘Set time’ 2. Set current time manually. 1 1 2 2 PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt) Tap

  20. 2. How to Operate Retail Mode – Replace Screensaver video Description Replace Screensaver 1. Tap ‘Import custom intro movie’ to replace screensaver video 2. Select ‘Gallery’ and Select ‘Always’ 1 1 2 2 PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt) Tap NEXT

  21. 2. How to Operate Retail Mode – Replace Screensaver video Description [How to Restore Screensaver] 1. Select the video you want to play as screensaver ※ If you want to restore original screensaver, tap ‘Delete custom intro moive’ 1 1 PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt)

  22. 3. How to execute Factory Reset

  23. 3. How to Factory Reset Description Configuration settings Samsung RetailMode 1. Tap ‘Samsung Retailmode’ icon 2. Tap ‘Configuration settings’ 1 2 2 Tap NEXT

  24. 3. How to Factory Reset Description Uninstall Password 1. Enter the Password - p/w : 5444 2. Disable factory reset restrict 1 1 2 2 5444 Tap NEXT

  25. 3. How to Factory Reset Description PASSWORD 1. Enter the admin password to uninstall profile - Password: M729Q16K8546 (CAPITAL LETTERS ONLY) (All letters you type here should be entered as capital letters) 2. Select ‘OK’ to start Factory data Reset 1 1 2 2 M729Q16K8546 Tap NEXT

  26. 4. How to customize experience contents • Add Local experience contents • Delete experience contents

  27. 4.How to customize experience contents Description DCT Retail Mode [Customize Experience Contents] 1. Touch Samsung Retailmode icon 2. Tap ‘Customize experience contents’ 1 1 2 2 Tap NEXT

  28. 4.How to customize experience contents Description PASSWORD Disable DCT 1. Enter the password - P/W : 5444 2. Disable Retail contents protection 1 1 2 2 5444 Tap NEXT

  29. 4.How to customize experience contents Description My Files 1. If DCT is disabled properly, you can see “Setting finished successfully.” 2. Tap My files to copy new contents. 1 1 2 2 Tap NEXT

  30. 4.How to customize experience contents Description microSD card Copy Contents 1. Access microSD card 2. Select the local contents you want to install. (Photo/Video/Music) 3. Tap ‘Copy’ button 1 1 2 2 Tap NEXT

  31. 4.How to customize experience contents 1. Open ‘RetailMedia’ folder 2. Tap ‘Paste here’ to install local contents in the device. 1 1 2 2 Tap NEXT

  32. 4.How to customize experience contents Install Local Application Description 1. If you have local Apps/Games, please install them while retail contents protection function is disabled. 1 1 2 2 Tap NEXT Local Contents installed

  33. 4.How to customize experience contents Description 1. Tap ‘install’ to start to install local application. 2. Tap ‘Done’ 1 1 2 2 Tap NEXT

  34. 4.How to customize experience contents DCT Retail Mode PASSWORD Description 1. If local contents installation is done, tap Samsung DCT Retailmode icon again. 2. Enter the Password - PW : 5444 1 1 2 2 5444 Tap NEXT Local Game installed

  35. 4.How to customize experience contents Activate DCT System Restart Description 1. Swipe right to activate Retail contents protection 2. Tap ‘Restart Now’ System will be restarted to apply the customized contents 1 1 2 2 Tap Finish

  36. 5. How to add local screensaver • HQ will push the movie trailer as screensaver into live demo device periodically. • If you’d like to add local movie as a screensaver, please refer to this section.

  37. 5.How to add local screensaver Description DCT Retail Mode [Customize Experience Contents] 1. Touch Samsung Retailmode icon 2. Tap ‘Customize experience contents’ 1 1 2 2 Tap NEXT

  38. 5.How to add local screensaver Description PASSWORD Disable DCT 1. Enter the password - P/W : 5444 2. Disable Retail contents protection 1 1 2 2 5444 Tap NEXT

  39. 5.How to add local screensaver Description My Files 1. If DCT is disabled properly, you can see “Setting finished successfully.” 2. Tap My files to copy local video. 1 1 2 2 Tap NEXT

  40. 5.How to add local screensaver Description microSD card Select Contents 1. Access microSD card 2. Select the local video you want to play as screensaver. 1 1 2 2 Tap NEXT

  41. 5.How to add local screensaver Description Copy Contents Device Storage 1. Tap ‘Copy’ 2. Tap ‘Device storage’ 1 1 2 2 Tap NEXT

  42. 5.How to add local screensaver Description 1. Tap ‘RetailMedia’ folder 2. Tap ‘Create folder’ 1 1 2 2 Tap NEXT

  43. 5.How to add local screensaver Description Livedemo_screensaver 1. Create ‘Livedemo_screensaver’ folder in RetailMedia 2. Tap ‘Livedemo_screensaver’ 1 1 2 2 Tap Livedemo_screensaver NEXT

  44. 5.How to add local screensaver Description Paste local video 1. Tap ‘Paste here’ 1 1 2 2 Tap NEXT

  45. 5.How to add local screensaver DCT Retail Mode PASSWORD Description 1. Tap Samsung DCT Retailmode icon again. 2. Enter the Password - PW : 5444 1 1 2 2 5444 Tap NEXT

  46. 5.How to add local screensaver Activate DCT System Restart Description 1. Swipe right to activate Retail contents protection 2. Tap ‘Restart Now’ System will be restarted to apply the customized contents 1 1 2 2 Tap Finish

  47. 6. How to restrict Power off

  48. 6. How to restrict Power off Description Configuration settings Samsung RetailMode 1. Tap ‘Samsung Retailmode’ icon 2. Tap ‘Configuration settings’ 1 2 2 Tap NEXT

  49. 6. How to restrict Power off Description Disable Power off Password 1. Enter the Password - p/w : 5444 2. Swipe to the right for the Power off Restrict. 1 1 2 2 5444 Tap NEXT

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