4 pictures and a conclusion : the third age of libraries in a network environment

1. 4 pictures and a conclusion: the third age of libraries in a network environment Lorcan Dempsey Taiga Forum28 March 2006

2. 40 pictures and no conclusion Lorcan Dempsey Taiga Forum?? March 2006

3. 3 ages • Resource sharing and cataloging • A&I and e-journals • Consolidation around network platforms ..

4. Some context for a beginning

5. Robin Murray

6. Library servicelandscape

9. URL is the currency of the web Synthesize-specialize-mobilize

10. The library and the library network Systemwide efficiences Cat/Resource sharingJournal lit Impact

11. The long tail Systemwide efficiences • Aggregation of supply • Unified discovery • Low transaction costs • Aggregation of demand Impact? Synthesize-specialize-mobilize

12. Aggregate supply? 1.7% of circulations are ILLs Aggregate demand? 20% of collection accounted for 90% of use (2 research libraries over ~4 years) (60% of aggregate G5 collection owned by one library) Each book its reader Each reader his/her book Libraries and the long tail dynamic

13. Libraries Australia CRL Ithaka OCLC RLG DEF OhioLink California digital library JISC Google Scholar … to collaboratively sourced approaches

14. At what level?

15. Collections • Discovery to delivery • Space and Consumer environments • Business intelligence

16. Collections

17. View from the hill

18. OCLC adaptation of Liz Lyon

19. View from closer in

20. Books Journals Newspapers Gov. docs CD, DVD Maps Scores Freely-accessible web resources Open source software Newsgroup archives • Research and learning materials • ePrints/tech reports • Learning objects • Courseware • E-portfolios • Research data Special collections Rare books Local/Historical newspapers Local history materials Archives & Manuscripts, Theses & dissertations stewardship high low low uniqueness uniqueness high

21. Print books • Preservation turn: Cost of management and preservation of print collection? • Mass digitisation: converting sharable materials to licensable materials? • Mass digitization and off-site storage present similar issues: selection and shared capacity move to network level?

22. Licensed resources • Libraries have selected from a published resource: scholarly record. • A global knowledge base? • Complete digital and print runs – at what level?

23. Digitized special collections • Relevance to local research and learning needs? • The biomedical question … • Aggregation and higher level services … at what level?

24. Web • Harvest and curate • Integrity: Versioning and citation

25. Institutional research and learning outputs • Differently motivated (coordinated asset management, scholarly communications, reputation management, disclosure, preservation, ..) • Domain specialties (high acronymic density) • Diversity: big data, e-portfolios, learning materials, … • Integrity: versioning and citation • Special collections of the future?

26. Some questions about collections

27. Structures, budgets, skills, routine systems ….… are organized aroundthe ‘upper left’.

28. What is the scholarly record? Who is securing the scholarly record?

29. At what level? Inside out and outside in.

30. Discovery to delivery

31. Discover Locate Request Deliver Use Example: aggregate supply: transaction costs Each arrow is a potential added cost: In terms of attention or technical, policy, business or service gaps. Amazon? Google?

32. Discovery: Fewer unified resources? Metasearch? Where the user wants: RSS, search engine, CMS, …. Location: Service router Resolvers E-commerce sites Library Services on items Challenges: find it?

33. Request: Service router Place hold Place ILL request Initiate purchase request, …. Deliver: From multiple sources Shared physical and digital collections? Challenges: find it?

34. Locked within end to end systems where the ends are in the wrong places! • Aggregate supply and demand at the network level. • Gravitational pull and smooth working. • Competition for attention.

35. Uncertainty about: • Service lines • Process model • Service/product architecture

36. Space and Consumerenvironments

39. Self assembled digital identity Prefabricated (e.g. CMS) Database > website > workflow

40. Raymond Yee • Gather – create - share URL is the currency

42. Conversation and evidence • Mobilize the edge of user contribution • Mobilize resources in user spaces • Integrity and authenticity • Versioning • Citing

43. Business intelligence

44. Measurement • Assessment • Marketing • Reflexive product adaptation

45. Business intelligence To think about: Consolidated holdings? Consolidated usage data? Consolidated circ data? Consolidated resolution data? Consolidated download data? ….

46. Moving to thenetwork level

47. Trajectory: from vertical integration …

48. Libraries Australia CRL Ithaka OCLC RLG DEF OhioLink California digital library JISC Google Scholar … to collaboratively sourced approaches

49. Collectively strategise • Collectively specify (ERMI) • Collaboratively source • Solutions • Products Synthesise-specialise-mobilize