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eGOIA - The Project

eGOIA - The Project. Start: September 2003 Duration: 36 Month Budget: 2.8 Million Euro Financially supported by the European Union @LIS Programme: ALliance for the Information Society Cooperation with Latin America. Partner :

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eGOIA - The Project

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  1. eGOIA - The Project • Start: September 2003 • Duration: 36 Month • Budget: 2.8 Million Euro • Financially supported by the European Union • @LIS Programme: ALliance for the Information Society • Cooperation with Latin America • Partner: • Fraunhofer FOKUS (Germany, Project Management) • SGGE, ABEP, CenPRA (Brazil) • Concytec (Peru), Helios (UK), • Meticube (Portugal), INI-GraphicsNet (Germany) Target: Integrated e-Government Services for Latin America

  2. eGOIA Project Vision and Objectives Provision of a single virtual space supporting the interaction of citizens Think big Start small Scale fast Guidelines Strategies Architecture Services Components Standards Security Laws, Rules, Regulations Demonstration of some integrated citizen-centric services Offer these services to a selected user group in Citizen Points of Access Multiply lessons learned to Other regions/states in Brazil Other countries (i.e. Peru)

  3. Data base 1 Agency 1 Service 1 Agency 2 Service 2 Data base 2 GOVERNMENT HOME PAGE AGENCY HOMEPAGE e-Poupatempo PROTOTYPE MENU OF SERVICES Agency 3 Service 3 Data base 3 Agency 4 Service 4 Data base 4 Agency N Service N Data base N Today: Services in the Internet

  4. Integrate back-office procedures • (data, components, services) • Integrate front-office procedures • (data, components, services) • only skilled and trained Poupatempo assistants can use IC technology • user-friendly access to e-Government services is essential Preconditions: São Paulo StateIn Poupatempos about 640 services are available, but • expansion of Poupatempos is very expensive, due to extensive infrastructure requirements • citizens have to queue up in separate lines for each service • same information (such as name, address, etc) and the same citizen documents has to be checked repeatedly (authentication) • workflow procedures difficult due to differing data structures • overhead of work on the employees

  5. Tomorrow: Integrated eGovernment Services Platform PC-Browser Agency 1 Data base 1 Tax Payment On-Line Guidance Agency 2 Data base 2 Presential Agencies Services Service1 Service 2 Service N Serviços Serviço 1 Serviço 2 Serviço N Agency 3 Data base 3 INTEGRATION OF DATABASES Poupatempos Agency 4 Data base 4 Security Confiden-tiality Infocenters Agency N Data base N ID Card Certifi-cation City Halls Agências Gov. Locais CF Back office Integra-tion Legacy systems Front office

  6. eGOIA Demonstrator Phase I - São Paulo State • Life event “loss or theft of ID card” • ID Card Replacement Service: To request a replacement of the ID card via the Web • ID Card Cancellation Service: To update the Civil Identification Database • ID Card Status Query Service: To get information about the ID card cancellation status (for business users) • Demonstrator: May 2005

  7. eGOIA Demonstrator - Peru • Different approach – Municipal e-Government Services • Cajamarca, Villa El Salvador and San Borja • Tax Information: To request information about the taxes to be paid (property and municipal taxes for citizens) • Tax Payment: To pay taxes online (future) • Demonstrator: Fall 2005 in Cajamarca

  8. eGOIA Demonstrator Phase II • Phase I (Brazil) • middleware platform: enagoOSP • administrative level: State • services: ID card • Phase II • other platforms • other administrative levels • other services • transfer of results HOW ?

  9. Fraunhofer FOKUS eGovernment-Lab Aims and Concepts eGovernment - across technical borders Open Standards, Open Interfaces, Interoperability

  10. Problems and Technologies Today's problems • heterogeneity of processes • heterogeneity of data and applications • heterogeneity of IT-systems Today's technologies • opensource – vendor software • J2EE – .NET • closed, proprietary case applications • legacy systems: BS2000, AS400, …

  11. Interoperability • organisational interoperability • cooperation of distributed processes • semantic interoperability • common comprehension of exchanged data • technical interoperability • communication based upon open standards and open interfaces

  12. Our Thesis: • interoperability of eGovernment applications can now be realised with: • open standards • open interfaces and data formats • advanced technologies • up to date platform-based products

  13. The Independent Fraunhofer FOKUS eGovernment Laboratory Fraunhofer contribution for eGovernment Development to accelerate Interoperability between Technologies

  14. Industrial Partners in our eGov-Laboratoy - BASIS: Open Standards and Service oriented Architectures Gartner Research Note: http://mediaproducts.gartner.com/gc/webletter/microsoft4_enterprise/2005/article1/article1.html

  15. Working Area: Interoperability • Our facilities • various standard-based infrastructures and platforms • basic services, cross section services, professional applications • service management, database systems, security systems • middleware: CORBA, J2EE, .NET (open source products) • Linux, Unix, Windows • Our service • proof-of-concepts concerning interoperability and integration of eGov-components of different vendors and Open Source components • integration of technologies and advice (e.g. conception of architectures) • contribution to the development of standards (SAGA, XÖV)

  16. Document Interoperability:Integration of Office documents in cross-agency workflows

  17. Phase II Plans eGOIA Phase II Different Platforms Different Services Different Access Channels Different Administrations (municipal, state, national) Different Countries Assessment of results Dissemination e-Government Laboratory Brazil (in preparation)

  18. Thank You! Questions?

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