1 / 14

Unit 1 Promoting Quality Care

Unit 1 Promoting Quality Care. Recruitment and interview Policies Monitoring of practice. Recruitment. How can equality be promoted in the selection and recruitment of jobs?. Advertising of jobs. advertise in a wide range of areas to ensure different groups can access the job

bunme
Download Presentation

Unit 1 Promoting Quality Care

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Unit 1 Promoting Quality Care Recruitment and interview Policies Monitoring of practice

  2. Recruitment • How can equality be promoted in the selection and recruitment of jobs?

  3. Advertising of jobs • advertise in a wide range of areas to ensure different groups can access the job • use an EOP logo to indicate they are EOP employers and encourage certain groups • analyse monitoring forms to make sure the system is working correctly • use of positive statements to indicate they are EOP employers and encourage certain groups • non discriminatory language in the advertisement so no one is put off from applying

  4. Interview • non-discriminatory questions so no illegal questions are asked • same questions to all to ensure all candidates get a fair interview • no personal questions that would disadvantage certain groups. • mixed panel to ensure fairer representation and balanced views • accessible time and place so that certain groups are not disadvantaged

  5. General • shortlist/appoint on merit - use fair criteria, no prejudice • legislation - to guide process and remain within regulatory frameworks • analysis of monitoring forms / data to ensure they are receiving applications from a wide range of groups • consult relevant commissions / legislation to ensure compliance with legal requirements

  6. Policies and Procedures • Enable the law to beimplemented within the workplace • Policies you need to know about; • Equal Opportunities Policies • Child Protection Policies • Bullying and Harassment Policies • Confidentiality Policies

  7. Policy components • policy statement • implementation plan • section on how the policy will be monitored • evaluation of the policy • targets to improve further performance You will need to learn and be able to recall these 5 parts

  8. Benefits of policies; PWUS • helps to prevent discrimination / bullying / raises awareness • ensures that they are treated fairly / with equality (not equally or the same) • promotes opportunity / gives choices • develops self-esteem / self-worth / self-confidence / feels respected / valued • helps them feel safe and secure • system of redress/know how to complain • pwus know what to expect eg confidentiality procedures • promotes trust / good relationships • give them rights

  9. Benefits of policies; Care Workers • helps them do their job effectively / raises awareness of… • ensures that they are treated fairly / with equality (not equally or the same) • guides them about good practice / legal requirements • helps to protect them from accusations/or discrimination/ feel safe • ensures that they are all working to the same high standards / goals • system of redress/know how to complain • promotes opportunities for staff eg job promotion • improve reputation of the setting • promotes trust / good relationships • give them rights

  10. Benefits of policies- organisation • Ensures quality • Ensure that staff are working within the law • Organisation runs smoothly • Protects against complaints/litigation

  11. Monitoring of standards • How do you think organisations can monitor whether or not they are promoting the rights of all (employees and PWUS)?

  12. Monitoring Quality Care • provide training for staff on policy/legislation/care values so they follow correct procedures • mentoring system to help staff and give them advice/support • monitor / observe / peer review their staff’s performance so they can reflect and improve • provide appropriate resources/equipment so they can do the job correctly • staff meetings to share concerns/communicate pwus needs/ share good practice • provide procedures / guidelines – to ensure staff work within the law and responsibly • good management structure/nominated member of staff - a clear hierarchy and procedures; approachable and effective managers • appraisals – to reflect current practice and look for improvements • target setting and time scales – to ensure actions/targets are met • feedback / survey - to see if policy is effective and being followed • inspection - to check and report back on the use of the policy

  13. Where to seek support • UK legislation • Policies • EHRC / Commissions • County court/high court • European Court of Human Rights • Citizens Advice Bureau • solicitor / lawyer • complaints procedure of organisation/complain to service provider • contact manager • police • care workers / practitioners / counsellors • councillors / MPs • Ofsted

  14. Exam Questions to try out • Jan 11: • 1e, 2a, b, and 4a, b, c • June 11: • 1c, d and 2b

More Related