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Case Study

Learn how a Real Estate Investment Trust (REIT) successfully implemented Balanced Scorecard to measure business opportunities and improve internal knowledge sharing, resulting in over $15 million increase in annual revenue. Discover the solution and the benefits of using Microsoft Digital Dashboard Resource Kit 2.2, SQL Server 2000, and integrated intranet parts.

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Case Study

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  1. Case Study

  2. HTML Foundation Knowledge Base Microsoft Scorecard Portal

  3. Key Metrics Strategic Initiative Drill Down Detail Discussions Collaborative Interface

  4. Case Study: Organization • Real Estate Investment Trust (REIT) • 員工人數: 1600 • 每年收入: $1.3 billion Business challenges • 沒有辦法衡量 Business 的 Opportunity & 預估年收入 • 內部網站的低使用率,知識沒有辦法傳承

  5. Results: Revenues Rapid adoption without training 每年收入up by over $15 million Solution • Microsoft Digital Dashboard Resource Kit 2.2 • SQL Server 2000 Data Transformation Services and Analysis Services • Integrated parts of existing intranet into the Digital Dashboard • Rapid, widespread adoption by non-technical users • Over $2,000,000 in incremental revenue in the first two months

  6. Who Is Implementing BSC? • Gartner Group predicts that more than 40% of the Global 2000 will be utilizing the BSC by 2003 • If your organization is not talking about the BSC, it probably will be soon!

  7. 您的下一步 • BI & BSC 已不再是貴族化的產品 • 你的老闆,CEO,CFO,CIO 在想什麼…….. • 使用者的滿意度: IT 要走在 User 的想法之前 財務 E R P 商 業 智 慧 O L A P 顧客 內部流程 Data Mining 學習成長

  8. Balanced Scorecard Resources To locate a partner who can help with Microsoft BSC solutions: Microsoft Certified Providers Directoryhttp://mcspreferral.microsoft.com/ Microsoft Consulting Serviceshttp://www.microsoft.com/BUSINESS/services/mcs.asp To learn about the SharePoint Portal QuickStart Program: SharePoint Portal QuickStart Informationhttp://www.microsoft.com/business/services/quickstartsps.asp For information about the Balanced Scorecard: The Balanced Scorecard Collaborative: http://www.bscol.com The Balanced Scorecard Institute http://www.balancedscorecard.org For information on the various software packages in the Framework: SQL Server 2000www.microsoft.com/sql/default.asp SharePoint Portal Serverwww.microsoft.com/sharepoint/portalserver.asp Microsoft Office XPwww.microsoft.com/office Microsoft Data Analyzerwww.microsoft.com/dataanalyzer

  9. Realizing Your Business Potential Processes Technology Strategy

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