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Diversity Works: Benefits, Challenges and Solutions Thursday, May 9 th , 2019

Explore the importance of diversity and inclusion, the challenges they present, and effective solutions for cultivating an inclusive environment. Discover the mind science of bias and learn how to navigate difficult conversations in a diverse workplace. Gain insights from Gregory G. Owens, Deputy Commissioner/Director of NYS Division of Criminal Justice Services/Office of Youth Justice.

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Diversity Works: Benefits, Challenges and Solutions Thursday, May 9 th , 2019

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  1. Diversity Works: • Benefits, Challenges and Solutions • Thursday, May 9th, 2019 • Mariapolis Luminosa, Hyde Park New York State Division of Criminal Justice Services/ Office of Youth Justice Gregory G. Owens, Deputy Commissioner/Director

  2. The Package • Deacon • Married for 26 years • Father of 22 year old graduate student, daughter • Middle Child, older brother, younger sister • Parents – father Dentist, married to mother for 50 years • Raised in Mt. Vernon, NY – Grandmother, Great-grand parents in home! • NYS Champ – Triple Jump • Graduate of Rider College/University, New Jersey • Graduate School – U of Penn - Graduation Speaker • Worked at Children’s Village, Urban League of Westchester, Homes Away From Home, Inc., • Singer • Coach • Played freshman basketball • Keynote speaker, trainer, consultant, mentor, elder • Comic Book Fanatic

  3. 4 Bodies of Work Managing Difficult Conversations Cultural Competence Leadership Mind Science of Bias 4

  4. "There are many people who think they want to be matadors, only to find themselves in the ring with two thousand pounds of bull bearing down on them, and then discover that what they really wanted was to wear tight pants and hear the crowd roar.

  5. In contrast to the assertions of some economists that businesses with a “taste for discrimination” may become uncompetitive, recent research demonstrates the opposite conclusion: discrimination is “persistent and long lasting in market-based economies.”57 At a minimum, there is evidence that markets do not do an effective job of promoting tolerance.58 William Darity, “Stratification Economics: The Role of Intergroup Inequality,” Journal of Economics and Finance 29, no. 2 (2005): 145. 58 Niclas Berggren and Therese Nilsson, “Does Economic Freedom Foster Tolerance?” IFN Working Paper, no. 918 (2012): 177–207, accessed February 16, 2015, http://www.econstor.eu/handle/10419/81340.

  6. Inclusion is the action or state of including or of being included within a group or structure. More than simply diversity and numerical representation, inclusion involves authentic and empowered participation and a true sense of belonging.

  7. Challenging the Media is Critical!

  8. AP caption: A young man walks through chest deep flood water after looting a grocery store in New Orleans on Tuesday, Aug. 30, 2005. Flood waters continue to rise in New Orleans after Hurricane Katrina did extensive damage when it made landfall on Monday. (AP Photo/Dave Martin)

  9. Caution! Why Some Diversity Programs Fail • Mandatory Diversity Training • Job Tests • Performance Ratings • Grievance Procedures

  10. Promising Approaches • Engagement – Cognitive Dissonance • Voluntary Training • Self-managed Teams • Cross Training • College Recruitment; Women; Minorities • Mentoring • Diversity Task Forces • Diversity Managers • Contact • Social Accountability

  11. The Mind Science of Bias • Implicit Bias • Racial (and other) Anxiety) • Stereotype Threat

  12. “The problem of the twenty-first century is the problem of “othering.” In a world beset by seemingly intractable and overwhelming challenges, virtually every global, national, and regional conflict is wrapped within or organized around one or more dimension of group-based difference. Othering undergirds territorial disputes, sectarian violence, military conflict, the spread of disease, hunger and food insecurity, and even climate change. We define “othering” as a set of dynamics, processes, and structures that engender marginality and persistent inequality across any of the full range of human differences based on group identities. Dimensions of othering include, but are not limited to, religion, sex, race, ethnicity, socioeconomic status (class), disability, sexual orientation, and skin tone. Although the axes of difference that undergird these expressions of othering vary considerably and are deeply contextual, they contain a similar set of underlying dynamics.”

  13. Gregory Owens, Deputy Commissioner/Director NYS Division of Criminal Justice Services/Office of Youth Justice 80 South Swan Street Albany, NY 12210 518 457-9170 Greg.owens@dcjs.ny.gov

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