1 / 24

Team-Building

Team-Building. HRT 382. Thanks to:. Ken Blanchard, Patricia Zigarmi, & Drea Zigarmi, authors of Leadership and the One Minute Manager Ken Blanchard, Donald Carew, and Eunice Parisi-Carew, authors of The One Minute Manager Builds High Performing Teams

Download Presentation

Team-Building

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Team-Building HRT 382

  2. Thanks to: • Ken Blanchard, Patricia Zigarmi, & Drea Zigarmi, authors ofLeadership and the One Minute Manager • Ken Blanchard, Donald Carew, and Eunice Parisi-Carew, authors of The One Minute Manager Builds High Performing Teams • R. B. Lacoursiere, author of The Life Cycle of Groups: Group Developmental Stage Theory

  3. Thanks to: • Stephen P. Robbins, author of Organizational Behavior: Concepts, Controversies, and Applications • Tools for Teams: Building Effective Teams in the Workplace, edited by Craig Swenson • Robert H. Woods and Judy Z. King, authors of Quality Leadership and Management in the Hospitality Industry

  4. Individual Development • Competence • Knowledge • Skill • Commitment • Confidence • Motivation

  5. Individual Development Stages

  6. Coaching Choices • Directive Behavior • Supportive Behavior

  7. Coaching Stages • Directing Structure, organize, teach & supervise • Coaching Direct and support • Supporting Praise, listen & facilitate • Delegating Turn over responsibility for decision-making

  8. Group Development • Orientation • Called “Forming” in Tuckman’s model (from Robbins) • Uncertainty about purpose, structure & leadership • Members are “testing the waters” • Dissatisfaction • Called “Storming” in Tuckman’s model • Characterized by intragroup conflict • Members accept the existence of the team, but individuals resist the constraints on their individual

  9. Group Development • Resolution • Called “Norming” in Tuckman’s model • Characterized by cohesiveness, identity, structure, and a set of expectations • Members develop closer relationships • Productivity • Called “Performing” in Tuckman’s model • Structure of the team is fully functioning • Members’ energy has moved from getting to know phases to getting the work done

  10. Group Development • Tuckman & Jensen’s model includes a final phase called “Adjourning” • This would be characterized by a temporary committee completing a task or achieving results based upon a goal • Your team may go through these five stages twice…

  11. Group Developmental Stages

  12. Group Orientation • Instructors will form the initial teams • The Management Plan and HRT 383 will help you frame your purpose • Instructors will offer insight into structure, but what your team does and how it gets accomplished is your business

  13. Group Dissatisfaction • What might you expect? • The Team • Your management position • Your week of management • Formal vs. Informal Leadership

  14. Group Resolution • Behavioral Norms • Team “Code of Conduct” • What norms of behavior have worked for you in previous groups or teams? • Examples:

  15. Example Norms • We will maintain and share a positive attitude. • We are willing and eager to help one other. • We believe in being respectful of each other at all times.

  16. Example Norms • We will maintain communication with each other, whether day or night, and we will share all information relevant to the team’s success. • We will openly share our thoughts and ideas with the team and we will be courteous and truly listen when others are sharing their thoughts and ideas. • We will be open, honest and professional in our communication at all times.

  17. Example Norms • We will not bring our personal conflicts to the group. • We will follow through on our individual and our team responsibilities. • We will be responsible to each other, in part by doing what is needed for others and for accomplishing what is agreed upon.

  18. Example Norms • We will refrain from sidebars, plops, and any activities that detract from the group process. • We will respect diversity and welcome discussion from all members of the group. • We will share their expertise and workload with one another. • We will be punctual, prepared, positive, and actively participate in all meetings. • Consensus will be reached after thoughtful, inclusive input.

  19. Example Norms • We will have fun and be silly! • We will have fun and enjoy the process!

  20. Group Production • Getting the Management Plan done • Why not just jump right in? • Creating a guiding purpose • Team Philosophy • Team Mission

  21. Group Adjournment • Temporary break • What will happen next quarter? • Forming • Storming • Norming • Performing • Adjourning

  22. What’s Next? • Forming • Storming • Norming

More Related