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SRII Connecting Services to Science & Engineering Kris Singh SRII President IBM Service Research Programs IBM Almad

SRII Connecting Services to Science & Engineering Kris Singh SRII President IBM Service Research Programs IBM Almaden Research Center San Jose, CA 95120 Services Symposium & Summit 2011 Great Hall, The Australian National University, Australia March 23, 2011. SRII Mission :

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SRII Connecting Services to Science & Engineering Kris Singh SRII President IBM Service Research Programs IBM Almad

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  1. SRII Connecting Services to Science & Engineering Kris Singh SRII President IBM Service Research Programs IBM Almaden Research Center San Jose, CA 95120 Services Symposium & Summit 2011 Great Hall, The Australian National University, Australia March 23, 2011

  2. SRII Mission: Drive Research & Innovation for “ICT Enabled Services” at a global level SRII Led by: Major ICT Companies: IBM, HP, Microsoft, SAP, Oracle, Cisco, Ericsson, EMC, Intel, AMD, Wipro, Infosys, TCS, ..…etc In strong partnership with: • Professional Societies: IEEE, ACM, Informs, ..etc • Global Research Organizations: NSF, JST, CSIRO, ITRI, Fraunhofer, VTT/Tivit • Major Universities/Institutes • Government Organizations

  3. SRII Focus on Services Service Verticals Service Horizontals • Health care • Financial • Energy • Education • Government • Telecom • Transportation • Retail • Etc…. • Technology (Architecture/Platform, Hardware, Software, Infrastructure) • Service Business--Process/Tools/Models.. • Service Operation management • Service Management/Leadership • Service Marketing • Human Factor Engineering/ Skill sets

  4. SRII Key Strategies/Deliverables • Build SRII Special Interest Groups with specific Scope, Strategy, Roadmap, Deliverables • Build SRII Global Chapters focused on Country specific Service Innovation agenda • Alignment/partnership with major professional and research organizations such as – IEEE, AMC, INFORMS, NSF, JST, Fraunhofer, CSRIO, ITRI, • Drive University Research & New Curriculum development • Drive Government policy/regulations /research funding • Establish SRII Global Conference as “THE” Service Research & Innovation Conference at the global level

  5. SRII SIGS Cloud Computing IT for Health Care Telco Services– IP Convergence Mobile Platform/Services Intelligent Services/ Information Management Service Engineering/Models/Methods/Tools Service Innovation University Research/ New Curriculums Environmental Services Service Quality Agriculture Services

  6. SRII Global Chapters SRII India SRII Taiwan SRII Thailand SRII Australia SRII United Kingdom SRII Germany SRII Spain SRII Japan SRII Vietnam

  7. Questions? Contact: Kris Singh SRII President Email: krissingh@us.ibm.com

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