1 / 19

Kerri Peschock , BSN, RN, SRNA Verna Thomas, BSN, RN, SRNA

Kerri Peschock , BSN, RN, SRNA Verna Thomas, BSN, RN, SRNA. Scrubs 2:15-2:53. Objectives. Define the disruptive provider Describe disruptive behaviors affecting CRNA’s Explain the effects disruptive behavior has on an organization List strategies to reduce disruptive behaviors.

druce
Download Presentation

Kerri Peschock , BSN, RN, SRNA Verna Thomas, BSN, RN, SRNA

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Kerri Peschock, BSN, RN, SRNA • Verna Thomas, BSN, RN, SRNA

  2. Scrubs2:15-2:53

  3. Objectives • Define the disruptive provider • Describe disruptive behaviors affecting CRNA’s • Explain the effects disruptive behavior has on an organization • List strategies to reduce disruptive behaviors

  4. JCAHO Sentinel Event Alert SENTINEL EVENT ALERT #40 • The Joint Commission, 2008

  5. What does the disruptive provider look like?

  6. Behavioral Contributors

  7. Disruptive Behavior & the CRNA

  8. Reflection • The Replacements • 1:41-2:15

  9. Absenteeism & Turnover Staff Shortages Staff Dissatisfaction

  10. Financial Costs

  11. Patient Safety

  12. Organizational Commitment VS

  13. Strategies Kicking and screaming not required

  14. Facility Standards • Studer Group, Vanderbilt CPPA, 2009

  15. Facility Interventions Studer Group, Vanderbilt CPPA, 2009

  16. Effective Communication

  17. Final Thoughts & Questions

  18. References

More Related