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European Works Council in

European Works Council in. Telefónica Europe. Lubomír Vinduška, Telefónica Europe EWC (TE EWC). SINTTAV´s Seminar on EWC Lisbon 25 th – 27 th Februar y 2011. Telefónica in the World. Colombia Fixed Telephony : 1,624 Internet & Data: 535 Mobile: 9,720 Pay TV: 185. Mexico

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European Works Council in

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  1. European WorksCouncil in Telefónica Europe Lubomír Vinduška, TelefónicaEurope EWC (TE EWC) SINTTAV´s Seminar on EWC Lisbon 25th – 27th February 2011

  2. Telefónica in the World Colombia FixedTelephony: 1,624 Internet & Data: 535 Mobile: 9,720 Pay TV: 185 Mexico Mobile: 18,761 FixedWireless: 496 CentralAmerica FixedTelephony: 451 Internet & Data: 11 Mobile: 6,167 Venezuela Mobile: 9,851 FixedWireless: 1,023 Pay TV: 68 Ecuador Mobile Accesses: 4,061 FixedWireless: 94 Brazil FixedTelephony: 11,299 Internet & Data: 3,764 Mobile: 57,714 Pay TV: 466 Peru FixedTelephony: 2,895 Internet & Data: 863 Mobile: 12,142 Pay TV: 711 Uruguay Mobile: 1,672 Chile FixedTelephony: 1,953 Internet & Data: 831 Mobile: 8,291 Pay TV: 324 Argentina FixedTelephony: 4,621 Internet & Data: 1,468 Mobile: 16,413

  3. Telefónica in the Europe Germany FixedTelephony: 1,797 Internet & Data: 2,851 Mobile: 16,628 Pay TV: 68 UnitedKingdom Mobile: 21,957 Internet & Data: 664 Ireland Mobile: 1,716 Slovakia Mobile: 781 Spain FixedTelephony: 13,485 Internet & Data: 5,850 Mobile: 24,123 Pay TV: 773 CzechRepublic FixedTelephony: 1,686 Internet & Data: 887 Mobile: 4,856 Pay TV: 131

  4. Telefonica Elementary Figures 270 millions customer accesses 260,000 direct employees worldwide present in 25 countries 3 regions Spain, Latin America, Europe 4 major brands

  5. Telefónica Brands and Companies in Europe SPAIN CZECH REPUBLIC BRANDS PRESENCE IN EU STATES GERMANY UNITED KINGDOM SLOVAKIA IRELAND

  6. Telefónica Brands and Companies in Europe SPAIN CZECH REPUBLIC BRANDS PRESENCE IN EU STATES GERMANY UNITED KINGDOM SLOVAKIA IRELAND

  7. Telefónica Europe EWC Organisation • TE EWC was established in 2004 • Updated contract concluded on23rd September 2009 • 5 member countries – • 15 seats in total in TE EWC (allowed range is 3 to 30) incl. 5 seats in Select Commitee • Seats are assigned to national representatives according to number of employees in respective countries; • 4 years functional period or shorter (according the national legislation) • representatives are elected or nominated (according the national legislation or union rules) • candidacy repeat is allowed

  8. Telefónica EuropeEWC Seat Distribution 5 Select Committee Members – {at present: 2 UK, 2 CZ, 1GER} (SCM are elected by all EWC members) Telefónica O2 Czech Republic 5seats Trade Union Telefónica O2 Ireland 1seat EmployeeCouncil Telefónica O2 Slovakia 1 seat EmployeeCouncil Telefónica O2 Germany GmbH & Co. OHG 3 seats EmployeeCouncil, Trade Union Telefónica O2 UK 5 seats Labour Union

  9. Telefónica Europe EWC Representatives Steven Roberts (Telefónica O2 UK ) Telefónica EWC Chairman & Select Committee Chair Telefónica O2 Czech Republic PavelHerštík (Select Committee Member) Josef Krčmář DušanStareček Jiří Trupl Lubomír Vinduška (Select Committee Member) Telefónica O2 Ireland Marc Poole Telefónica O2 Slovakia Michal Sirný Telefónica O2 UK Frances Burke (TE EWC Secretary & Select Committee Member ) Sally Collier Angie Prangell Trevor Sheddon Telefónica O2 Germany GmbH & Co. OHG Kai Baumgaertel Jochen Schneider (Select Committee Member) Ulrich Spill

  10. Telefónica EuropeEWC Recent Activities • Creation of centralised European HR Services in Ireland • Creation of new organisational units (wholesale, procurement, IT) aimed to provide service to all member companies • Shared technology with other telco operators • Strategic intention to move Network Monitoring Centres into a single company • Financial position Telefonica Europe, plc. and the member companies • New products and services • Scope and quality information received from management

  11. Conclusions – Lessons Learned Consultationswith EWC shouldoccuralways in advance. Straighforwardandtimely informationfrom management eventheunpleasantones are alwaysappreciated.

  12. What else should have been discussed Questions and Anwers

  13. Thank You for the attention.

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