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Instant Messaging & Presence

Instant Messaging & Presence. Fastest-growing application: >600M users! [A] Messaging (chat): fast, easy, ephemeral [B] Presence : the key enabler! Shows ‘who is online right now’ Like ‘personal radar alert’, no need to ‘trawl’ for info. A. B. Relevance to OpenLearn.

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Instant Messaging & Presence

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  1. Instant Messaging & Presence • Fastest-growing application: >600M users! • [A]Messaging (chat): fast, easy, ephemeral • [B]Presence: the key enabler! • Shows ‘who is online right now’ • Like ‘personal radar alert’, no need to ‘trawl’ for info A B

  2. Relevance to OpenLearn • This is “Social Software” (connecting a distributed community) • Fosters impromptu/informal interactions • Well-known “feel-good factor” (seeing “who’s around”) • Encourages peer-group problem-solving • Avoids “telephone tag” and “email tag” (& spam)

  3. Our innovation: MSG • Simplicity (no download, no installation, no fancy options) • Automatic ‘contact list’ (from Moodle/course registration data) • Optional maps Three “status” choices, that’s all! (Online, Away, Do not disturb) Automatically-constructed contact lists Click-to-chat, that’s all!

  4. Our innovation: MSG Pop-up map (set by administrator); Live presence info; click-to-chat Soon: link to Google Maps

  5. Overview built-in to ‘front page’: My contacts: 6 logged in, out of 9All users: 12 logged in, out of 21

  6. Click-to-launch; no download (runs in a web browser window)

  7. Click-to-chat

  8. “Presence everywhere”: Postings annotated with live status,facilitating “click-to-chat now”(any user can opt out of this)

  9. “Desktop notification widget”: lights up when new messages appear

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