Guiding Success: Working with Students who are Deaf or Hard of Hearing

1. Guiding Success: Working with Students who are Deaf or Hard of Hearing Presented by Jason Anderson & Jen Hayes

2. Jason AndersonDeaf & Hard-of-hearing advisor • Why am I here?

3. Jen Hayes, BS, NIC

4. How many of you have worked with a student who is Deaf or Hard of Hearing in the past? How many of you have no experience with Deaf or Hard of Hearing students?

5. Why is this workshop important? • Understand D/HH student Demographic • Provide tools for D/HH interaction • Understand importance of cross-campus collaboration

6. Terminology • Acceptable Terminology • Hard of Hearing • Deaf/deaf • Late deafened • Terminology to Avoid • Hearing Impaired • Deaf & Dumb • Deaf-Mute

7. D/HH StudentDiverse backgrounds • Language Preferences • Hearing aids/ALD • Cochlear Implant • Profoundly Deaf • Hearing loss • Deaf +

8. D/HH Student Identity • Culturally Deaf (Deaf) • Not culturally Deaf (deaf) • Ethnic/Racial Diversity • Embarrassed about hearing loss • Unsure of identity

9. D/HH Student Educational Experiences (prior to college) • Mainstream Public School • Deaf Residential School • Mixed Educational Experiences • Common Educational Struggles • English • Lack of Support • Lack of opportunity for Incidental Learning

10. Transition to College • What are some common obstacles you think deaf and hard of hearing students experience in their transition to college? • Accessibility • Meeting with Advisors • Using campus resources wisely • Choosing a Major • Selecting a Career • Developing as a Professional • Developing as an Individual

11. Accessing Advising Current Student Experience Possible Solutions Appointment Scheduling Interpreter Requests Walk in VS Pre-schedule Self-Advocacy Experience Sensitive to availability of interpreter Ask all students- do you require an accommodation? Include on forms Staff hires the interpreter

12. d/hh Interactions Current Student Experience Possible Solutions Staff are inexperienced with service providers Unfamiliar with d/hh interactions Talking Loud Over- enunciating Assumption about lip reading Assumption about ASL • Learn how to work with service providers • Pen & Paper • Texting • Typing in a Word Document • Ask all studentsfor their communication preferences • Work closely with ARC

13. Accessing campus resources Current Student Experience Possible Solutions Referral to D/HH Advisor Be explicit with explanations and don’t make assumptions Encourage students to get involved, explain why Collaborate with staff who interface with D/HH students Inadequate exposure to information Lack of incidental learning Rely on peers for information

14. Choosing a major & career Current Student Experience Possible Solutions Encourage students to DREAM BIG If students want to pursue a “typical major” ask the student to reflect on : What are the job prospects for you in that field? How will you set yourself apart from other D/HH applicants? Think about why an employer should choose YOU- plan for it. D/HH students typically choose: Deaf Education ASL Studies Graphic Design Art & Design programs Majors that lead to a job with minimal hearing community interaction

15. develop as an individual Current Student Experience Possible Solutions Encourage students to engage in campus activities and organizations Cross-campus collaboration Reach out to the D/HH students Empower the students to advocate for themselves Strong D/HH connections Lack of Staff connections outside of D/HH advisor Depend on D/HH Advisor to advocate on their behalf

16. develop as professional Current Student Experience Possible Solutions College ≠ Job Develop a plan with the student Career focused Emphasize practical experience Refer to CDC Review career preparation at each advising session COLLEGE = JOB Students are not always career focused Don’t understand long-term effects of decisions made in college Networking is limited

17. Collaborative service Model to improve D/HH student experience Examples • Cross-department collaboration • Cross-organization collaboration • Community collaboration • Outcomes for D/HH Students • Increased sense of connection to UWM • Increases retention • Development of networking opportunities • Improves eventual employment outcomes

18. Resources • DVR- www.dwd.wi.gov • Student Accessibility Center- www4.uwm.edu/sac • Interpreter Training program- http://www4.uwm.edu/soe/academics/ex_ed/itp.cfm • American Sign Language Studies Program- http://www4.uwm.edu/soe/academics/ex_ed/asl-studies.cfm • Pepnet- www.pepnet.org • Social Security Administration- www.ssa.gov • ADA- http://www.ada.gov • Center for Career Development- www4.uwm.edu/cdc/ • Center for Community-Based Learning, Leadership, and Research- www4.uwm.edu/community/ • DSSHE- http://listserv.buffalo.edu/cgi-bin/wa?A0=DSSHE-L

19. Contact information QUESTIONS? • Jason Anderson • anders96@uwm.edu • 414-937-5785 • Jen Hayes • jrhayes@uwm.edu • 414-229-4663