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Welcome to NCVTS County Administrator Webinar

Welcome to NCVTS County Administrator Webinar. Welcome. Overview and Purpose Reminder: There is an NCID Webinar tomorrow from 10:30AM to 11:00AM. Agenda. User Management Overview

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Welcome to NCVTS County Administrator Webinar

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  1. Welcome to NCVTS County AdministratorWebinar

  2. Welcome • Overview and Purpose • Reminder: There is an NCID Webinar tomorrow from 10:30AM to 11:00AM

  3. Agenda • User Management Overview • Objective: I will be able to use the User Management screen to search users, search roles, add users, and add roles. • Look-Up Management Overview • Objective: I will be able to use the Look-Up Management screen to make configuration changes. • Mass Assignment Overview • Objective: I will be able to use the Mass Assignment screen to assign work to my staff in a quick, automated fashion.

  4. How to Enter Questions GoToWebinar Button

  5. User Management

  6. User Management

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  27. User Management

  28. User Management • Knowledge Check: What must a user have in order to be added as an NCVTS user? • Answer: An NCID • Reminder: There is an NCID Webinar tomorrow from 10:30AM to 11:00AM • Session Objective: I will be able to use the User Management screen to search users, search roles, add users, and add roles

  29. Look-Up Management

  30. Look-Up Management

  31. Look-Up Management

  32. Look-Up Management

  33. Look-Up Management

  34. Look-Up Management

  35. Look-Up Management

  36. Look-Up Management

  37. Look-Up Management • Knowledge Check: Describe one function you can do in the lookup management window. • Answer: Could include any of the following: Change DMV Upload Configurations, Change Tax Jurisdiction Configurations, Change VTS Configurations (can include auto-authorized adjustment amounts, auto-authorized proration refunds amounts, and vehicle body types to exclude from vehicle fees), or Change Zip Code Configurations • Session Objective: I will be able to use the Look-Up Management screen to make configuration changes.

  38. Mass Assignment

  39. Mass Assignment

  40. Mass Assignment

  41. Mass Assignment

  42. Mass Assignment

  43. Mass Assignment

  44. Mass Assignment

  45. Mass Assignment

  46. Mass Assignment • Knowledge Check: What is the purpose of the mass assignment tab? • Answer: The purpose of the mass assignment tab is to assign a percentage of the workload that appears in different queues to staff in an automated fashion. • Session Objective: I will be able to use the mass assignment tab to assign a percentage of the workload that appears in different queues to staff in an automated fashion.

  47. Resources • NCVTS Training Guide – Module 4 • Farragut Learning Center • Recording of Webinar • Power Users for your Region • Department of Revenue Contacts • Tina Stone – tina.stone@dornc.com • David Duty – david.duty@dornc.com • Robin Rogers – robin.rogers@dornc.com • Travis Isaacs – travis.isaacs@dornc.com

  48. Resources • Farragut Learning Center • http://www.farragut.com/dev/learning-center.php/localgov

  49. Questions

  50. Thank You

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