Circle of Service

1. CONSIGNEE (previous trip) NEXT LOAD ASSIGNMENT is informational message sent before previous trip is complete PRE ASSIGNMENT CONFIRMATION is optional reply to NEXT LOAD ASSIGNMENT Circle of Service CONSIGNEE START NEXT LOAD ASSIGNMENT PRE ASSIGNMENT CONFIRMATION Reply to DELIVERY upon arrival Reply to DELIVERY again before departure to get LOAD HEADER and stop forms for next trip DROPPING OFF (D) completes previous trip, and sends LOAD HEADER and stop forms for next trip automatically Previous Trip PRE ASSIGNMENT CONFIRMATION does not generate LOAD HEADER or any other macro DROPPING OFF (A) Contact dispatch office if you do not receive LOAD HEADER after sending DROPPING OFF (D) DROPPING OFF (D)(previous trip) LOAD HEADER PICKUP STOP(s) DELIVERY stop(s) VIA POINT(s) PICKING UP (D) EXTRA PICKUP PICKING UP (A) LOAD CONFIRMATION / BEGIN TRIP (if required) Current Trip Send PICKING UP twice (once upon arrival, again before departure) as replies to PICKUP STOP Send LOAD CONFIRMATION / BEGIN TRIP as reply to LOAD HEADER immediately before starting to shipper VIA POINT (D) PICKING UP (A) VIA POINT (A) PICKING UP (D) DROPPING OFF (D) DROPPING OFF (A) VIA POINT (if required) SHIPPER Send VIA POINT reply twice (once upon arrival, again before departure) replies to VIA POINT Send DROPPING OFF twice (once upon arrival, again before departure) as replies to DELIVERY Send PICKING UP twice (once upon arrival, again before departure) as replies to PICKUP STOP EXTRA DELIVERY (if required)

2. EVENT CODES BBT Begin Bobtail This event occurs at the beginning of a movement. The tractor makes an empty move with no trailer attached. BMT Being Empty This event occurs at the beginning of a movement. The tractor makes a move with an empty trailer attached CTR Change Trailer The trailer used to haul a load became disabled. As a result, a different trailer must be assigned to finish the trip. DMT Drop Empty Trailer The driver is to drop an empty trailer at the stop location. DLT Drop Loaded Trailer The driver is to drop a loaded trailer at the stop location. EBT End Bobtail This event occurs at the end of a trip. The driver makes an empty move with no trailer attached. EMT End Empty This event occurs at the end of a trip. The driver makes a move with an empty trailer attached. DRL Final Drop Loaded Trailer The driver is to drop a loaded trailer (no hook). HMT Hook Empty Trailer The tractor was hooked to an empty trailer at the stop location. HLT Hook Loaded Trailer The tractor is hooked to a loaded trailer at the stop location. LLD Live Load The freight is to be loaded at the location while the tractor is present. Loading is done by someone other than the driver. LUL Live Unload The freight is to be unloaded at the location while the tractor is present. Unloading is done by someone other than the driver.

3. Reporting hours and PTA Requesting Mileage and Directions Trip Communications Send 23 TRAILER INSPECTION Report condition of trailer. Send 01 CHECK CALL Send in log hours at start of day. Send 30 REQUEST FOR DIRECTIONS Requests directions to a stop. Update projected date and time available for next load. Send 29 PTA UPDATE Send 24 ACCIDENT Report details of an accident. Requests driving directions between locations. Send 31 MILEAGE INQUIRY Report details of a mechanical breakdown or trouble. Send 25 BREAKDOWN / TROUBLE Dispatch Office Communications Send 22 VERBAL CONFIRMATION Follow-up to call with dispatcher about a trip. Send 32 ROUTE INFO REQUEST Requests mileage to next stop. Send 26 EMERGENCY Report an emergency. Send 41 PERSONNEL RESPONSE Reply to PERSONNEL ACTION forward macro. Send 27 OVERWEIGHT Send axle weights and fuel level. Payroll and HR forms Send 43 TEAM REQUEST Starts/end payroll deduction for rider. Send 37 RIDER POLICY Report details of a roadside inspection or citation. Send 28 ROADSIDE INSPECTION / CITATION Request a team driver. Send 45 WAKE-UP CALL REQUEST Request a wake-up call. Send 38 PAYROLL INFORMATION REQUEST Request pay information from last pay period. Report potential late delivery. Send 33 CANNOT MAKE DELIVERY ON TIME Reply to MANDATORY FIELDS MISSING forward macro. Send 50 UPDATE MANDATORY FIELDS Send 39 EXPENSE AUTHORIZATION REQUEST Request expense authorization number. Report stop due to hours of service compliance or weather conditions. Send 34 SHUTDOWN / WEATHER REPORT Reply toVIA MANDATORY FIELDS MISSING forward macro. Send 51 UPDATE VIA MANDATORY FIELDS Send 40 ADVANCE REQUEST Report stop while on constant security load. Send 35 SECURITY MESSAGE Request advance. Assigned Empty Moves Send 44 TIME OFF REQUEST Start a Wal-Mart Dedicated trip. Send 36 WAL-MART DEDICATED Start an assigned empty move; sent as reply to EMPTY MOVE HEADER forward macro. Send 17 BEGIN EMPTY MOVE Request time off. Send 42 WORK RELATED INJURY Report details of an injury. Send 18 EMPTY MOVE STOP Arrive at or depart from a stop on assigned empty move

4. Press REPLY Press REPLY Press REPLY Press REPLY Press REPLY Circle of Service forms FORWARD RETURN PRE ASSIGNMENT CONFIRMATION Confirms that NEXT LOAD ASSIGNMENT has been received NEXT LOAD ASSIGNMENT Optional Optional LOAD CONFIRMATION / BEGIN TRIP Begins deadhead move to shipper if required LOAD HEADER Required One for each trip PICKING UP (A) Select A to set arrival time at stop PICKUP STOP Required PICKING UP (D) One for shipper, and one for each additional pickup Select D to set departure time from stop Required DROPPING OFF (A) Select A to set arrival time at stop DELIVERY Required DROPPING OFF (D) Select D to set departure time from stop One for consignee, and one for each additional delivery Required VIA POINT (A) Select A to set arrival time at stop Required VIA POINT VIAPOINT (D) Select D to set departure time from stop One for scheduled stop that is neither a pickup nor a delivery Required