1 / 37

Patient Registration

Patient Registration. Kim Crespin-Richards, User Support Specialist. Objectives:. Overview Patient Registration. 2. Overview of the Principles, Practices, and Techniques of Patient Registration. 3. Understand Basic Site Parameters. 4. Overview Patient Registration

giza
Download Presentation

Patient Registration

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Patient Registration Kim Crespin-Richards, User Support Specialist

  2. Objectives: • Overview Patient Registration 2. Overview of the Principles, Practices, and Techniques of Patient Registration 3. Understand Basic Site Parameters 4. Overview Patient Registration Menu Options and Pages 5. Register a New Patient/Edit an Existing Patient

  3. Overview of Patient Registration

  4. User Manual User Manual Version and Updates Patch 1 Patch 2 Patch 3 Patch 4 Integrated changes Patch and addendum were Released March 2009 Integrated changes Patch and addendum were released February 2006 Integrated changes Patch and addendum were released February 2007 Integrated changes Patch was released April 2007 • Adding • Editing • Viewing • Printing • Scanning • Managing

  5. Help Desk Area IT Support Local Support Three Tiered Support Structure

  6. Patient Registration Policies- One • IHS Manual Chapter 6 Patient Registration • Notice of Privacy Practices (HIPAA) • List of Indian Entities Recognized and Eligible To Receive Services from the US BIA

  7. Patient Registration Policies- Two Your role registering new and existing patients is to: • Complete registration forms • Verify insurance benefits and eligibility • Enter new and existing information into the Patient Registration application • Inform patient of available programs • Make assessment for referral

  8. Overview of the Principles,Practices, and Techniques of Patient Registration

  9. RPMS Integrates Multiple Clinical Systems

  10. Importance of Data

  11. Patient Registration Data Flow

  12. Third Party Revenue Cycle

  13. Interview patients Update Patient Registration information in RPMS Update third party eligibility Patient Registration Roles • Obtain signatures • Refer to the Benefits Coordinator • Obtain pre-certification/ pre-authorization

  14. Patient Interview • Provide positive initial point of contact • Demonstrate a pleasant attitude • Collect accurate data • Ensure timely interview • Obtain necessary signatures

  15. Documents Requiring Signature

  16. Understand Basic Site Parameters: HANDS-ON

  17. 15 Minute Break

  18. Overview Patient Registration Menu Options and Pages

  19. Main Menu- One

  20. Main Menu- Two

  21. Main Menu- Three

  22. Main Menu- Four

  23. Main Menu- Five

  24. Main Menu- Six

  25. Overview of Nine Pages Page 1 Personal Information Page 9 CHS Eligibility and Doc. Summary Data Page 2 Tribal, Religion, and Employment Data Page 8 Additional Registration Notes Page 3 Emergency Contact and Next of Kin Data Page 7 Death and Other Names Information Page 4 Medical Coverage Information Page 5 Benefit Coordination Information Page 6 Veteran Information

  26. Page 1- Personal Information

  27. Page 2-Religion, Tribal, Parent, and Employment Data

  28. Page 3- Emergency Contact and Next of Kin Data

  29. Page 4- Medical Coverage Information

  30. Page 4- Private Insurance

  31. Page 5- Benefit Coordination Information

  32. Page 6- Veteran Information

  33. Page 7- Death and Other Names Information

  34. Page 8- Additional Registration Notes

  35. Page 9- CHS Eligibility and Document Summary Data

  36. Register a New Patient and Edit an Existing Patient: HANDS-ON

  37. Edit an Existing Patient File • Address:9876 Candy Land Street, Crownpoint, NM 87314 • Phone Number:(505) 888 9999 • Employer: Local Electric Company • Work Number:(505) 777 5555 • Emergency Contact Phone Number: (505) 888 7777

More Related