Data-driven Decisions for Redesigning Care Delivery

1. Data-driven Decisions for Redesigning Care Delivery <<Insert Presenter’s Name>> <<Insert Date>> <<Insert Acknowledgements>>

2. Instructions for Q & A Two ways to provide input, share your ideas, and contribute to the webinar: • Verbally: Unmute your phone to ask a question or provide feedback to presenter’s questions during the webinar. Please indicate your name and practice, then present your question or comment. • Via the Typed Chat: Please type your questions into the chat box and we will respond to them at the conclusion of today’s webinar.

3. Who’s Here? <<Enter Practice Name>> <<Enter Team Participants>> <<Insert photos of the practice teams on the webinar>> Repeat slide to include all participating practices.

4. <<Insert Presenter’s Name>> Data-driven Decisions for Redesigning Care Delivery <<Insert Photo of the Presenter>>

5. Conclusion: You Can’t Manage what You Can’t Measure • Measurement is the foundation for improvement. • Make measurement and data collection as efficient as possible. • Monitor results using a dashboard that all can see. • Report results and look for best practices.

6. Questions to Consider when Reviewing Run Charts • When we will feel good about the care we are delivering? What is our goal? • What are the data telling us? What do these data say to the staff? • How confident are we that the data accurately reflect care being provided? • Do we care about this measure? If so, why? • All over the map? Look at the denominator size. • Steady increase? What did we do that worked? • Decrease? What changed? • What can we do to make it better? • Improved population management • Improved patient engagement, e.g. self-management support • Improved follow-up with patients, e.g., care management • Is the way that we are displaying the data helpful?

7. Interactive Webinar • Four sites shared their measures, run charts, challenges & successes • <<List practice site names>> • I will provide an overview and then ask the site to share and respond to questions. • Ready, get set…unmute your lines!

8. <<Insert Practice Site Name>> <<Insert picture of the practice facility of the first presenting practice site.>>

9. List of Measures for improving CAD care Coach: Have practice list measures, data sources, and frequency of reporting in the table above.

10. Managing Lipids for our CAD Patients Coach: Insert run charts that show the value of reviewing multiple measures at the same time. For example, when assessing LDL levels, look at both the % of CAD patients with lipid profiles ordered and % of patients with LDL<100.

11. Challenges & Successes Challenges: • Getting accurate registries • Low number of patients with CAD diagnosis • Expanded to include other diagnosis Successes • Meeting on a regular basis • Successful chart review to get baseline on 30 patients Coach: Have practice insert challenges and successes related to using these data for quality improvement.

12. Coach: Repeat slides 8-11 for the other practice sites that are presenting.

13. <<Insert Practice Name>> <<Insert Practice Name>> <<Insert Practice Staff>> <<Insert Practice Staff>> << Insert Facility Photo>> << Insert Facility Photo>> Other Challenges & Successes

14. Thank you! Questions and/or Comments?