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Renee Petrie, Sr. Research Director DatStat

From Web Surveys to Online Platforms. Renee Petrie, Sr. Research Director DatStat. 2009 FedCasic Conference | Washington DC | March 18, 2008. The Internet & Web Surveys. 1992. 1997. 2002. 2007. World Wide Web. Web Surveys. 1991 WWW publicly available. 1997 23% Web Users (Home

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Renee Petrie, Sr. Research Director DatStat

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  1. From Web Surveys to Online Platforms Renee Petrie, Sr. Research DirectorDatStat 2009 FedCasic Conference | Washington DC | March 18, 2008

  2. The Internet & Web Surveys 1992 1997 2002 2007 World Wide Web Web Surveys 1991 WWW publicly available 1997 23% Web Users (Home or work) 2002 56% Web Users (Home or work) 2005 79% Web Users (Home or work) 1992 Mosaic Browser http://www.census.gov/compendia/statab/ information_communications/internet_access_and_usage/

  3. Web Surveys – the Current Decade • Couper, 2000 – “Web Surveys: A Review of Issues & Approaches” • Coverage and Sampling error • Non-response Error • Measurement issues • POQ 2008 – “Special Issue: Web Survey Methods” • More known – relative strengths and weaknesses

  4. Web Surveys • Advantages • Cost & time efficiencies • Complex logic, validations • Sensitive topics • Item presentation – more flexible • Graphic & multi-media • More interactive, real-time results • Personalized, tailored surveys • Disadvantages • Coverage issues • Lack of Sampling frames • Response rates • Measurement issues • Satisficing, item non-response, primacy effects

  5. Online Surveys Fast, Flexible, Friendly, Far Reaching

  6. Maximize Advantages

  7. Multi-Media

  8. Interactive. Diary Surveys

  9. Interactive. Real-time Feedback Enter data into Forms. Real-time Calculations.

  10. Interactive. Real-Time Feedback

  11. Interactive. Collect & Share Data

  12. Web-centric software…

  13. Web-centered Approaches • Real-time access to data • Interactive nature • Tailored feedback, real-time data processing • Not limited by time and geography • Collaborative, multi-site studies • Virtual study teams • New Uses • CATI over-the-web • CAPI/CASI/ACASI

  14. Web-based Platforms CASI + Intervention

  15. CATI DatStat Illume Online Platform Web Real-time Analysis & Reporting Paper Entry Unified database CAPI/CASI Web-based Platforms

  16. Driving Forces • Complex protocols • Mixed-mode designs • Intervention studies • Longitudinal studies • Clinical Trials • Interactive, more frequent data capture • Daily diaries • Real-time data access and reporting • Real-time respondent feedback • Real-time reporting to study sponsors • Multi-site, collaborative, virtual research teams

  17. Web-based Research Management Systems “So much more than just a survey.”

  18. Scalable. Flexible. Configurable. Enterprise Research Management System Enterprise Participants Enterprise Participants Enterprise Participants Study Management Study Participants Study Arms Enterprise Security Study Security Study Milestones Enterprise Reporting Study Reports Surveys / Study Items Study Import/Export Enterprise Import/Export Study Logging Study Comm Mgmt Study SDK Enterprise SDK

  19. Discovery™ • Participant Management – define, view, manage • Study Definition – multiple studies, study arms, study items • Surveys, communications (e.g., mail, email), appointments, custom • Study Workflow • Define, view workflow ‘tree’, drill down to view/take action on participants at a given point on workflow • Reporting • Basic Reporting on study/participant status • Administration • User management, privilege management • API • Reporting & Integration

  20. Configure to Your Study Workflow Study Workflow

  21. Workflow Management

  22. Participant Details View Protocol Items & Status, Participant Notes, Contacts & Locators

  23. Manage User Issues View and respond to user questions

  24. Summary • Web surveys have come a long way… • Researchers are leveraging web-centric platforms • More frequent measurement • More interactive • Research designs becoming more complex • Mixed mode • Real-time feedback &results • Decentralized staff/study team • Growth in demand for effective research management systems

  25. Questions & Answers

  26. Thank you for your time. Renee Shatos Petrie, Sr. Research Director Email: renee@datstat.com Phone: 206-204-1932

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