Cultural Competence More Than Just Race: Enhancing Your Capacity to Support Diverse Communities

1. Cultural CompetenceMore Than Just Race: Enhancing Your Capacity to Support Diverse Communities C. Veree Jenkins, Executive Director, Federation of Families of Palm Beach County Florida Peggy Nikkel, Executive Director,Wyoming Uplift

2. Florida

3. Even more than other areas of health and medicine, the mental health field is plagued by disparities in the availability of, and access to, its services. These disparities are viewed readily through the lenses of racial and cultural diversity, age and gender (p. vi). • Surgeon General’s Report (1999) Federation of Families of Florida, Inc.

4. In The Beginning… • Poverty and Disenfranchisement of a Community • Claiming It • Embracing It • Winning It Over Federation of Families of Florida, Inc.

5. Poverty – It Is An Issue • How Our Mental Models of Poverty Impact Our Work • How Mental Models of Generational Poverty Impact The People We Serve • Poverty - Risk Factor for Health & Stress Related Issues For The Love Of Money Is The Root Of All Evil: 1 Tim. 6:10 …But Money Answereth All Things. Eccl. 10:19 Federation of Families of Florida, Inc.

6. Maslow’s Hierarchy of Needs • Food • Shelter • Clothing • Transportation • Juvenile Justice • Advocacy – Anger & Frustration • Individual & Family Counseling • Specialized Therapies • Education • Residential Treatment • Advocacy – Power, Authority , Social Connections Poverty Middle Class Federation of Families of Florida, Inc.

7. Sustainability • Broaden Territory • Cultural Brokers • Community Partnerships • Training Local community County-wide Federation of Families of Florida, Inc.

8. Voices of The Youth • Cultural Exploration • Dissemination of Information • Reflection and Expansion Differences Likenesses Federation of Families of Florida, Inc.

9. Family Cultural Exchanges • Old Concept Turn New • Team Building Activities for Families, Youth, Providers & Community • Cultural Speakers • Group Participation • Food & Arts We Are Family Federation of Families of Florida, Inc.

10. Summer Cultural Experiences • Educating the Youth • Starting From Within Know Thyself Love Thy Neighbor Federation of Families of Florida, Inc.

11. Mama’s Kitchen • Neutralizing The Setting • Respect • Sharing • Reflections Case Managers Families Federation of Families of Florida, Inc.

12. Continuing Education Organizational Structure Practice & Service Design Community Engagement Family & Consumers (National Center for Cultural Competency) • Annual Training • Direct Service & Leadership • Families • Students Federation of Families of Florida, Inc.

13. WHAT IS YOUR CULTURE? Knowing who we are helps us know others better. How Can You Learn About The Values and Beliefs of Another Group? Federation of Families of Florida, Inc.

14. Family Values • A family’s culture is shaped by heritage, personal values, socioeconomic status, and circumstances. • Although families identify with particular cultures, each will form its own culture as a family. • Family-focused service delivery requires a delicate balance among professional judgment and responsibility, respect for family values and priorities, and the welfare of children. • Project Craft – Culturally Response and Family Focused Training Federation of Families of Florida, Inc.

15. Getting to Know Your Families • What are some of the values with which you were raised? • What are some of the most important values instilled by your family? • What values do you want to instill in your children? • What are some specific child-rearing practices from your childhood? • What child-rearing practices do you use with your own children? • How do these child-rearing experiences relate to the child-rearing practices in the families with whom you work? • How can you relate to a parent of a child with a disability? • Project Craft – Culturally Response and Family Focused Training Federation of Families of Florida, Inc.

16. Family Stories • Based on your personal experience reflect on and talk about a variety of cultural family values and rituals • Reflect on and talk about the extent to which cultural/family values are held by your family and individuals in the community • Reflect on and talk about how to successfully integrate culture/family values and rituals into current life styles. • Adapted from Strengthening Multi-Ethnic Families and Communities: A Violence Prevention Parent Training Program by Marilyn L. Steele, PH.D Federation of Families of Florida, Inc.

17. Family Stories • Reflect on and talk about how the experience of living within the United States has affected cultural/family values and rituals. • Positive Benefits – (immigration, migration, U.S. expansionism, colonization, slavery) • Social/Historical Trauma – (discrimination, oppression, poverty, racism, sexism, ageism, sexual orientation) • Societal Pressures – (economics, peer pressures, education) • Strengthening Multi-Ethnic Families and Communities: A Violence Prevention Parent Training Program by Marilyn L. Steele, PH.D Federation of Families of Florida, Inc.

18. Building The Network… • Search Conference • Advisory Board • Strategic Plan • Committees • Conference Calls Federation of Families of Florida, Inc.

19. Central (Circuits 5, 9, 18, 19) Brevard, Citrus, Hernando, Indian River, Lake, Marion, Martin, Okeechobee, Orange, Osceola, Seminole, St. Lucie, Sumter Northwest (Circuits 1, 2, 14) Bay, Calhoun, Escambia, Franklin, Gadsden, Gulf, Holmes, Jackson, Jefferson, Leon, Liberty, Okaloosa, Santa Rosa, Wakulla, Walton, Washington Advisory Board Southern (Circuits 11, 16,) Dade, Monroe - Northwest - Palm Beach - Northeast - Suncoast - Central - Southeast - Southern - *QA/QI - *Cultural Competence Standing Committees Executive / Administrative Sustainability & Resource Development Youth Affairs Technology & Communication Social Marketing Advocacy & Policy Awareness Program & Chapter Development Southeast (Circuits 17, 20) Broward, Charlotte, Collier, DeSoto, Glades, Hendry, Lee Palm Beach (Circuit 15) Northeast (Circuits 3, 4, 7, 8) Alachua, Baker, Bradford, Clay, Columbia, Dixie, Duval, Flagler, Gilchrist, Hamilton, Lafayette, Levy, Madison, Nassau, Putnam, St. Johns, Suwannee, Taylor, Union, Volusia Suncoast (Circuits 6, 10,12,13) Hardee, Highlands, Hillsborough, Manatee, Pasco, Pinellas, Polk, Sarasota * Ex Officio

20. Statewide Family and Youth (SFYN) Network Organizational Structure • Regional Representatives dually serve as Chair of one Committee of the SFYN. • The committee names are: • 1. Executive Administration • ` 2. Youth Affairs • 3. Technology and Communication • 4. Social Marketing • 5. Sustainability and Resource Development • 6. Advocacy and Policy Awareness 7. Program and Chapter Development • Each committee should have a minimum of three (3) members Regional Representatives (7) Circuits (20) Representatives Executive Administration Committee - Leadership: Executive Director - Chair Youth Coordinator Cultural Competency Specialist Evaluation Specialist Training and Logistics Specialist Federation of Families of Florida, Inc.

21. Hispanic Services… • Spanish / Creole / English Speaking Chapter Started In Miami Translations • Brochure • Parent Advocacy Training • Juvenile Justice Family Guide • Child Welfare Parent Training Federacion de Familias - Educando Con Amor Federation of Families- Educating with Love“) Federation of Families of Florida, Inc.

22. Responding to Emergent Needs Federation of Families of Florida, Inc.

23. Haitian Services… • Haitian Family Support Group • Information Services • Assistance Filing Applications • On-going conversations with youth about cultural differences Federation of Families of Florida, Inc.

24. Family Forums Families & Youth Speak Out Federation of Families of Florida, Inc.

25. Statewide Youth Advisory Council & Youth MOVE Youth Culture Youth Speak Out Federation of Families of Florida, Inc.

26. Chapter Development • plus 4 other new Chapters in Diverse Communities • Jacksonville • Ft. Myers • Sanford • St. Petersburg Federation of Families of Florida, Inc.

27. Family Organization Culture Federation of Families of Florida, Inc.

28. Conclusion “If when you leave my house, I am smiling, than you are culturally competent.” (Native American Father) Federation of Families of Florida, Inc.

29. Wyoming

30. Wyoming’s Statewide Family Network & Federation of Families for Children’s Mental Health

32. Wyoming Quick Facts • State population: 544,270 • Population density: 5.1 people per square mile • White not Hispanic persons: 86.8% • Hispanic or Latino persons: 7.7% • American Indian or Alaska Native persons: 2.5% • Black persons: 1.3% US Census Bureau, 2008 Estimates

33. Wind River Indian Reservation • 7th largest Indian reservation in the USA • 2.2 million acres located in central Wyoming east of the Wind River Mountain Range • Eastern Shoshone Tribe: 2,500 • Northern Arapaho Tribe: 5,000 • Approximately 40 tribes represented on the reservation.

34. Challenges & Barriers • Extreme geography • Provider capacity - mental health provider shortage area • Limited resources

36. Executive Director Wyoming Legislature Governor’s Office Accountant State Child Serving Agencies Regional Team Leader Cheyenne Regional Team Leader Casper Regional Team Leader Riverton Regional Team Leader Jackson Regional Team Leader Buffalo Program Staff Program Staff Program Staff Program Staff Program Staff Local School Districts Regional & Local Agencies Tribal Governments Community Mental Health Centers Private Providers Agency Coordinating Councils Juvenile & Drug Courts Faith Based Organizations Community Coalitions UPLIFT Board of Directors Deputy Director Tribal Liaison to Governor

39. Questions?