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Adaptive Action

Adaptive Action. Navigating the Turbulence of Change Glenda Eoyang , PhD Founding Executive Director Human Systems Dynamics Institute www.hsdinstitute.org geoyang@hsdinstitute.org www.Wiki.hsdinstitute.org @ glendaeoyang. Turbulence in Nature and Art. Turbulence in Life.

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Adaptive Action

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  1. Adaptive Action Navigating the Turbulence of Change Glenda Eoyang, PhD Founding Executive Director Human Systems Dynamics Institute www.hsdinstitute.orggeoyang@hsdinstitute.org www.Wiki.hsdinstitute.org @glendaeoyang

  2. Turbulence in Nature and Art

  3. Turbulence in Life

  4. HealthcareThriving in Turbulence

  5. Turbulence in CCO Oregon • Dental • Quality • Coordinated Care • Mental Health • Expense • Experience • Primary Care • Past • Present • Future

  6. Static ChangeSisyphus

  7. Dynamic ChangeRace to the Finish

  8. Dynamical ChangeChaos and Emergence

  9. Turbulence Is Natural when . . .

  10. The Rules Are Changing

  11. Playing the Infinite Game

  12. How Does Complexity Emerge?Complex Adaptive System (CAS) A collection of individual agents who have the freedom to act in unpredictable ways, and whose actions are interconnected such that they produce system-wide patterns. Agents interact

  13. Complex Adaptive System (CAS)Self-Organizing System Those system-wide patterns, in turn, influence the behaviors of the agents System-wide patterns emerge Agents interact

  14. Thriving in Turbulence Findpatterns Take action AdaptiveAction Make sense What?

  15. Thriving in Turbulence Now what will we do? What? AdaptiveAction So what does it mean? What?

  16. What?Adaptive Action and Personal Stress

  17. So What?Adaptive Action and Collaboration

  18. Now What?Adaptive Action and Coordinated Care

  19. More resources • Books • Facilitating Organization Change (Olson & Eoyang) • Coping with Chaos (Eoyang) • Patterns (Holladay & Quade) • Adaptive Action:Leveraging Uncertainty in Your Organization (Eoyang & Holladay) • Web • www.adaptiveaction.org • Wiki.hsdinstitute.org • www.hsdinstitute.org • Hsdcommunity.ning.com • Twitter: #hsd #adaptact @GlendaEoyang Out in April 2013 Preorder NOW

  20. Even More Resources • Training • Webinars (free monthly) • HSD Professional Certification (Portland, 2013) • Custom training • Adaptive Action Laboratories • Focus on your own sticky issues • Learn HSD models and methods • Build adaptive capacity for individuals and groups • Involve large groups or small • Address major issues or “trivial” • Commit to half-day to three-day sessions

  21. Remember . . . Turbulence is the new normal. You are playing an infinite game. Adaptive Action helps you thrive.

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