Lesson 1 What Is Conflict?

1. Chapter 6 Lesson 1 What Is Conflict? Bellringer Make a concept map using words you associate with the term conflict. Place plus signs near words with positive associations and minus signs near words with negative associations.

2. Chapter 6 Lesson 1 What Is Conflict? Objectives • Explainwhat conflict is. • Describethe difference between internal conflict and external conflict.

3. Chapter 6 Lesson 1 What Is Conflict? Journal - 10/2/17 Can a person be in conflict with himself or herself? Explain. You must write in paragraph form!

4. Chapter 6 Lesson 1 What Is Conflict? Internal Conflict • Conflict with YourselfEven simple decisions can create internal conflict. For this reason, it is very important to develop skills for making the right decisions as well as skills for solving conflicts.

5. Chapter 6 Lesson 1 What Is Conflict? External Conflict • Conflict with OthersConflict that happens with another person or group of people is called external conflict. Most external conflicts can be solved with healthy, open, honest communication.

6. Chapter 6 Lesson 2 Managing Conflict Bellringer Make a table with two columns. In the first column, list body language that indicates that you are listening to what someone else is saying. In the second column, list body language that indicates that you are not listening to a person’s comments.

7. Chapter 6 Lesson 2 Managing Conflict Objectives • Explainwhy the way that a person communicates in a conflict is important. • Describestrategies for resolving conflicts. • Describe why it is sometimes important to avoid conflict.

8. Chapter 6 Lesson 2 Managing Conflict Start Off Write How can communication affect the outcome of a conflict?

9. Chapter 6 Lesson 2 Managing Conflict Communicating During Conflicts • Communication TipsTo solve a conflict in a positive way, follow these tips: • 1. Speak calmly and respectfully. • 2. Be clear about your point. • 3. Be aware of your body language.

10. Chapter 6 Lesson 2 Managing Conflict

11. Chapter 6 Lesson 2 Managing Conflict Resolving Conflicts • Conflict resolution is the process of finding a solution to a conflict with which everybody involved in the conflict agrees. The ways in which a conflict can end are shown on the next slide.

12. Chapter 6 Lesson 2 Managing Conflict A conflict can end in several different ways. These ways include win-win situations, win-lose situations, and lose-lose situations.

13. Chapter 6 Lesson 2 Managing Conflict Empathy • What Is Empathy?Empathy is the ability to understand or identify with the ideas or feelings of another person or group. Understanding why the other person or people feel a certain way can make it much easier to resolve a conflict.

14. Chapter 6 Lesson 2 Managing Conflict Negotiation • What Is Negotiation?Negotiation is a discussion to reach a solution to a conflict. Negotiation usually requires both sides to be willing to make sacrifices to reach a solution. If negotiation is used properly, it can solve conflicts positively and often quickly.

15. Chapter 6 Lesson 2 Managing Conflict Compromise and Collaboration • What Is Compromise?Compromise is a solution in which each person gives up something to reach a solution that pleases everyone. • What Is Collaboration? Collaboration is a solution to a conflict in which neither side has to give up anything to reach a solution that pleases everyone.

16. Chapter 6 Lesson 2 Managing Conflict Walking Away • Pick Your BattlesA final strategy for dealing with conflict is simply walking away from conflict. Sometimes you have to decide whether it is worth your time and energy to be in certain conflicts.

17. Quote of the Day “Conflict is inevitable, but combat is optional.” —Max Lucade