Support for practices, PCTs and SHAs

1. Support for practices, PCTs and SHAs

2. National Support • Website/prospectus • Online presentations • Learning Exchange events / QOF Events and ongoing support • Sharing of best practice & top tips • Practice Management Support/Practice Information Pack • National Help line/inbox • Revised PCT competencies • Nursing/Mental Health support

5. Events • Learning Exchange events • Quality and Outcome Framework Events • QOF workshop for practice managers • Nursing events (10th March London, 16th March York)

6. QuISPQuality Improvement Skills for Primary Care • 4 national one day learning events on the QOF • 20 February - London • 25 February - Bristol • 27 February - Birmingham • 1 March - Manchester • 2 national "train the trainer events" • Local delivery of QuISP training programme • To multi- disciplinary practice teams in a third of PCTs

7. nGMS/PMS Collaborative • 28 sites, one in each SHA area based on 28 PCTs and their constituent practices • Drawing on expertise of others • Showcase examples of good practice and what is possible • Delivery through the NPDT Centres

8. IT,Mental Health, Premises • Other Support being developed • Joint work programme with National Institute for Mental Health in England • Work with National Programme for IT • Nine Premises workshops held Nov/Dec

9. Online Presentations • Jan - Overview of the contract • Jan- Finance • Feb - Quality & Outcomes Framework • 18th Feb - nPMS, Sustaining Innovation • 4th March - Delivering the Vision • 19th March - Nursing • For confirmed dates and details of recorded presentations available see www.natpact.nhs.uk/primarycarecontracting • For future events log onto: http://casu.interwise.com/casu/portal/pct/

10. Practice ManagementSupport and Practice Information Pack • Support for practice managers and practice staff includes: • Toolkit - release due in January • Mentor support - proposals being finalised • Practice information pack

11. Helpline/Inbox Website: www.natpact.nhs.uk/primarycarecontracting Helpline number: 0845 9000008 Inbox: gmspms.queries@npdt.nhs.uk

12. Revised PCT Competencies • Primary care contracting competencies have been updated • Now includes PMS changes; PMS and GMS competencies have been integrated • Release on the web in January • Useful self assessment tool for PCTs

13. Local Support • Primary Care Contracting Advisors • NPDT Centres • Resources for integrated local support • Associate Directors • Prospectus – contacts for support sources

15. Primary Care Contracting Advisors • Identify support needed in area: • Link with SHA leads • Associate Directors • PCT GMS/PMS/Primary Care Leads • Connect with local networks • Develop action plans • How they can support • Identify support from other sources

16. Identify Local Needs • Competency framework – self assessment tool • Mapping help line/inbox question areas • Ongoing links with GMS/PMS leads in PCTs and SHAs • Leading to more comprehensive identification of support required • Feeds into future development of both local and national programmes

17. Iterative support • Support made available will be updated in light of your feedback • Feedback on other areas in which you need support, or any other comments will be taken into account • Prospectus of support is a live document and will be updated

18. Summary • Early stages • National Programme – Locally Delivered • Targeted local support • Partnership approach across the MA and NPDT • Your feedback welcomed and needed