IT’S ALL ABOUT QUALITY OF LIFE

1. IT’S ALL ABOUT QUALITY OF LIFE

2. SUMMARY 01 Quality of Life 05 Fundamentals and strategy 03 SodexoBelgium 06 • Our social and environmental commitment 02 Our services 07 • Steps in our growth 08 Awards 04 Sodexo worldwide It’s all about Quality of Life – Sodexo Belgium

3. 01 Quality of Life

4. QUALITY OF LIFE We are convinced that QUALITY OF LIFEis the foundation of individual progress and the performance of organisations. It’s all about Quality of Life – Sodexo Belgium

5. 02 Our services

6. OUR SERVICES SODEXO IS THE WORLD’S LEADINGQUALITY OF LIFE SERVICESCOMPANY On-site Services Benefits & Rewards Services Personal & Home Services It’s all about Quality of Life – Sodexo Belgium

7. ON-SITE SERVICES Improving Quality of Lifefor better performing organizations It’s all about Quality of Life – Sodexo Belgium

8. ON-SITE SERVICES It’s all about Quality of Life – Sodexo Belgium

9. ON-SITE SERVICES – 6 CLIENT SEGMENTS Corporate Services Education Seniors It’s all about Quality of Life – Sodexo Belgium

10. ON-SITE SERVICES – 6 CLIENT SEGMENTS Defense Health Care Justice It’s all about Quality of Life – Sodexo Belgium

11. BENEFITS & REWARDS SERVICES Improving Quality of Life to attract and retain talent It’s all about Quality of Life – Sodexo Belgium

12. BENEFITS & REWARDS SERVICES EmployeeBenefits Incentive & Recognition Programs Public Benefits Solutions It’s all about Quality of Life – Sodexo Belgium

13. PERSONAL & HOME SERVICES Improving individual Quality of Life It’s all about Quality of Life – Sodexo Belgium

14. 03 Sodexo Belgium

15. SODEXO BELGIUM 4 000 employees 380 millionrevenues 1 200sites 1 in 4 Belgiansis in contact with us everyday 70 000 clients Sodexo Benefits & Rewards Services It’s all about Quality of Life – Sodexo Belgium

16. 04 Sodexo worldwide

17. SODEXO WORLDWIDE – FIGURES 2012-2013 80countries 428000 employees € 18,4 bnrevenues 33300 sites 75 million consumersserveddaily 18thlargest employer worldwide It’s all about Quality of Life – Sodexo Belgium

18. SODEXO WORLDWIDE – FIGURES 2012-2013 It’s all about Quality of Life – Sodexo Belgium

19. SODEXO WORLDWIDE • United Kingdom & • Ireland • 8 % NorthAmerica 37 % Continental Europe 34 % Restof the World 21 % It’s all about Quality of Life – Sodexo Belgium

20. 05 Fundamentals and strategy

21. OUR STRATEGIC POSITIONING • Be the global leader in Quality of Life • Services It’s all about Quality of Life – Sodexo Belgium

22. SODEXO BELGIUM SODEXO,A FOODCOMPANY? Sodexo is the world’sleadingQUALITY OF LIFE SERVICEScompany 70% FOOD 30% FM It’s all about Quality of Life – Sodexo Belgium

23. OUR MISSION • Every day, our 428,000 employees across the world work together to: Improve the Quality of Life of all those we serve Contribute to the economic, social and environmental development of the cities, regions and countries where we operate. It’s all about Quality of Life – Sodexo Belgium

24. OUR VALUES TEAM SPIRIT SERVICE SPIRIT • More than 95% of our 428,000 employees work on our sites, in daily contact with our clients and consumers. • Theypersonifyour unique values: SPIRIT ofPROGRESS It’s all about Quality of Life – Sodexo Belgium

25. OUR ETHICAL PRINCIPLES LOYALTY RESPECT FOR PEOPLE TRANSPARANCY BUSINESS INTEGRITY It’s all about Quality of Life – Sodexo Belgium

26. 06 Our social and environmental commitment

27. BETTER TOMORROW PLAN Our Corporate Social Responsibility road map, setting our social and environmental commitments around 4 priorities • Develop our employees and promote diversity Promote nutrition, to improve health and wellness • Contribute to host communities Protect the environment It’s all about Quality of Life – Sodexo Belgium

28. PRIORITY 1: DEVELOP OUR EMPLOYEES AND PROMOTE DIVERSITY Sodexo’s ambition is to be a worldwide reference in diversity and inclusion It’s all about Quality of Life – Sodexo Belgium

29. PRIORITY 1: DEVELOP OUR EMPLOYEES AND PROMOTE DIVERSITY Welcoming every employee as a full member of our team Promoting Sodexo as an employer We offer you the opportunity to feel comfortable with us, day after day Recognizing our employees by their experience of our values and their contribution to our growth The development of our employees is our priority It’s all about Quality of Life – Sodexo Belgium

30. PRIORITy 2 : Promote nutrition, to improve health and wellness All our menu’s are based on a menu plan Leaflets and Vitality Corners with themes like sugar, the nutrition triangle and allergies • In Europe* 8% to 23,9% of women and 7,6% to 24,7% of men are obese • *Source: Eurostat, statistic bureau of the EU A theme about health is promoted every month Conferences

31. PRIORITy 3 : Contributeto host communities • 100% sustainable bananasof which 80% is of biological origin and Fairtrade Max Havelaar • Aspretto: our fair trade and biological coffee and tea • Setting up a network of local producers, short chain

32. PRIORITy 4: Protect the environment Respect for animal welfare We only buy barn eggs. As from 2013, 70% of those eggsare free range eggs. Since 2013, our rabbit meat is exclusively from park systems where rabbits live a better life Since January 1st, we only buy pork from uncastrated pigs It’s all about Quality of Life – Sodexo Belgium

33. 07 Steps in ourgrowth

34. STEPS IN OUR GROWTH • 1966 : Pierre Bellon creates Sodexho in France • 1971 : International expansion begins in Belgium • 1978 : A new business islaunched in Belgium: Service Vouchers • 2006 : 40 yearsafter the company’screation, the Group launches a new challenge: • «Become the global expert in Quality of Life services » • 2008 : Sodexho becomes Sodexo It’s all about Quality of Life – Sodexo Belgium

35. 08 Awards

36. AWARDS 40 % local products • 60% seasonal products - winter • 90 % seasonal products – summer 95 % local meat 100%sustainable cleaning products 100%fair trade bananas 100%non-endangered fish It’s all about Quality of Life – Sodexo Belgium

37. Thankyou!