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Tivoli User Community (TUC) Announcements/Updates

Central Ohio Tivoli User Group October 14, 2010. Tivoli User Community (TUC) Announcements/Updates. Items to Share with you…. HOT Announcements What’s New and Important with the Community?. Yes YOU could win an Apple iPad, or an Apple iTouch, or an Apple iPod Nano, or $100 or $50 cash

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Tivoli User Community (TUC) Announcements/Updates

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  1. Central Ohio Tivoli User Group October 14, 2010 Tivoli User Community (TUC)Announcements/Updates

  2. Items to Share with you… • HOT Announcements • What’s New and Important with the Community?

  3. Yes YOU could win an • Apple iPad, or an Apple iTouch, or an Apple iPod Nano, or $100 or $50 cash • just by creating an amateur video on either how your IBM Tivoli software product(s): • helped you solve a problem • improve performance • deliver business value • Create a video by October 29, 2010 • Learn more: • http://www.tivoli-ug.org/videocontest YOU can do it! Read how to make a video… Q: What kind of video can I create?A: You can do either an Interview style video, Technical Presentation video, Product Tutorial video. You can find an interview style guide, some hints and tips along with a link to FREE Camtasia video software http://www.tivoli-ug.org/videocontest.Q: What are the criteria for submitting a video?A: The submission must be of positive nature relating to IBM Tivoli software. If a third party software is highlighted it must show integration with a Tivoli product. The entry must be at least 2.5 minutes but no more then 10 minutes and can't be larger then 1GB. The acceptable formats are Windows Media Video (.WMV), .AVI (windows), .MOV (mac), .MP4 (ipod/psp), .MPEG, .FLV (adobe flash) Q: What are the contest dates?A: Starting NOW through October 29, 2010 videos can be submitted through the Global Tivoli User Community website. Winners of the contest will be announced on November 23, 2010. Q: Who will be judging?A: Three parties will be involved in the judging: 1)The Global Tivoli User Group (GTUG) council. 2) Group Intelligence, Inc. - website vendor for the Global Tivoli User Community. 3) All members of the user community of www.tivoli-ug.org. The GTUG council will narrow the selection down to the top three videos and all members will have a chance to vote for their favorite.

  4. Customized Offerings NOW AVAILABLE, based on your profile – look for these and more! COMING SEPTEMBER 13th: Offerings page, under Products and Solutions menu bar

  5. 2010/2011 Premiere User Groups The Global Tivoli User Community recognizes Tivoli User Groups who make extraordinary contributions to the Tivoli user community by their exemplary, leadership and overall community engagement. • BENFITS: • ◦Appreciation gifts to raffle off at their meetings • ◦Tivoli Executive to attend/speak at one of their upcoming meetings. • ◦Three geography specific group Support Technical Exchanges (STEs) tailored sessions Brand new club members for 2010/2011

  6. Does your User Group want to attain Premier Status for the 2011/2012 year? • Premiere user groups will be selected on the following criteria: • 25% increase in growth or 200+ Members • Customer lead Group • At least 2 or more meetings since July 09 • Provide Post meeting feedback (filled out form) • Meetings are posted on the TUC site • Leaders must attended at least one UG leaders call since Aug 2010 – July 2011 • Community engagement; • Has the leader updated their profile • In regular contact with the Geo Manager • Forward TUC emails as appropriate • User Group Forum • Post presentations to the community at large The more criteria the user group meets the higher of percentage of attaining Premier TUG Club status

  7. YOUR Community Focus Community Focus A portal of information, a networking capability, and an on-line forum exchange on the latest hot topics around the Tivoli product portfolio; including information on new products and solutions from IBM Tivoli and relevant Business Partners. http://www.tivoli-ug.org/communityfocus

  8. The Line UP of Community Focuses • Security – LIVE – need a member to present on a webcast • Storage – LIVE -2 webcasts planned • Automation – LIVE – 1 webcast plan • Asset – LIVE mid September Schedule of upcoming webcast associated with these Focuses

  9. IBM Service Management Library - formally known as OPALOut of the box accelerators that speed the time to integrate the many different systems used across the enterprise and beyond • Meet business and technical requirements more quickly and simply with pre-built Accelerators from IBM and it’s partners • Over 1,800 accelerators available, across the Tivoli products, industries, 3rd party solutions and devices • Saves time and money by delivering pre-tested capabilities, reduced risk in deployments Check out/Download/Use the new accelerators! YOUR FEEDBACK OPPORTUNITY: Attend the December 2, 2010 Webcast hosted by the Global Tivoli User Community on the IBM Service Management Library – give over your requirements as to what you’d like to see available. (more info forthcoming) To accelerate Service Management, go to http://www.ibm.com/software/tivoli/ismlibrary

  10. WANTED: GTUG Council members! • Mission: The mission is to extend the effectiveness of Tivoli user groups by providing operational feedback for the improvement of Tivoli's products and services by working proactively with Tivoli on planning, strategy and development prioritization, as well as expanding Tivoli user group networking capabilities globally. • The entire GTUG Council meets monthly via 1-2 hour conference call to work on cross products issues, User Groups, and Requirements • The GTUG Council consists of Sub Councils, that focus on various IBM Tivoli offerings. (Storage, Automation, Security and Asset) • The GTUG Sub Councils meet at least quarterly via conference call to work on their product areas • GTUG Council Committee oversees the GTUG Council and Sub Councils. It consists of seven members from around the world. • For more information view the GTUG Charter. Global Tivoli User Group Council GTUG Council Committee 8 people GTUG committee working on connecting with Network providers and getting participation Automation Council Security Council Network Council 2 people 15 people ITSM Members & Maximo Council Storage Council 6 people 2 people EMEA Regional User Groups Americas Regional User Groups AsiaPac Regional User Groups

  11. GTUG Activities • Aid IBM with product direction • Advance User Groups ideas and concerns • Share Information gathered with User Groups • Work on product requirements with IBM champions • Administer www.tivoli-ug.org web site • Newsletters • Respond to emails • Requirements • Surveys • Participate at the annual Face-to-Face meeting • Tivoli Product Specialists presentations • GTUG feedback to Tivoli • Network with peers GTUG Distribution • North and South America - 8 • Carolinas User Group • Dallas ForthWorth TSM User Group • Maximo ITSM User Group • North Central Tivoli User Group • North Central TSM User Group • North Central Ohio TSM User Group • Tivoli Identity & Access Management • South New England User Group • Twin Cities Tivoli User Group • Europe, Middle East, Africa - 9 • Austrian GSE Tivoli User Group • BeNeLux Tivoli User Group • Danish Tivoli User Group • German Region GSE • South African Tivoli User Group • Tivoli Users Finland • UK Tivoli User Group • UK/Ireland Maximo User Group • UK Tivoli Security User Group • Asia Pacific – 2 • Australian IBM Tivoli User Group - Melbourne • Japan Tivoli Users Group 19 out of 150+ user groups represented on the GTUG council Contact Andrew or Danyel (andrew_cunningham@bat.com or dotteson@us.ibm.com) if YOU ARE INTERESTED IN being on the GTUG council *please note that a user group may cover multiple product categories*

  12. Ask the Expert On-line Jam session • Save the Date: Tuesday, November 9 • The "Ask the Experts Online Jam" is a valuable opportunity for the YOU the Global Tivoli User Community (TUC) Members to connect with 50+ real world IBM experts on a range Tivoli products. These experts, many from IBM development, are recruited to answer your questions for a concentrated period of 12 hours. • NEW –Q&A tool will open up at 11:00pm Eastern (New York) on Monday, November 8th to accommodate more business hour time zone for the Asia Pacific region

  13. What’s new with TUC?New Share Your ViewsNew User Group home page functionalityNew TUC ForumsUpdated Member’s SpotlightNew Local user group meeting news coverage

  14. “Be Heard” Collaboration tool is now “Share your Views” How It Works You can communicate and share your thoughts and information easily with other TUC members by using the "Comment" or "Content" submission buttons wherever you see the icon. Share you Views is located at : Education, Certification, Presentations, All User Group home pages and more! One User Group home page with a comment

  15. UPDATED: Your user group home page! • Increased security – Leader’s email address no longer exposed/viewable – still able to contact through the website if they have updated their profile • Membership counts and who is who • Your User Group forum– quick link

  16. Viewing Membership of your user group • Membership counts and who is who When you click on “view” the membership this screen shows all the people who are members of this user group who have a profile

  17. THINK ABOUT IT: Do you want a Forum for your user group? If so start one! New TUC Forums! This collaboration tool is available to all Global Tivoli User Community members to collaborate on topics of interest including Tivoli products, specific user groups, etc. Are you interested in starting a forum specifically for your user group or a specific Tivoli related topic? Request to start a forum here!

  18. Expanded the TUC Member Spotlights to “TUC Who’s Who” • The newly expanded TUC Member Spotlights now includes: • All User Group Leaders • Peer to Peer Knowledge Helpers • GTUG Council Members NOW organized by GEO!

  19. Americas Local/GEO News coverage Europe, Middle East, Africa Asia Pacific Replace Product headers with GEO headers (Americas/Asia Pacific/Europe, Middle East, Africa) sharing local user group news and announcements! If you click on “more” you’ll see details and highlights for the GEO.

  20. Your Actions • Create a video by October 29th and maybe win an iPad! • Update all areas of your membership profile – especially if you have joined the community before November 2009 • Post comments on your user group home page via the “share your views”

  21. Your Actions. continued… • Nominate a member of your user group to join the Global Tivoli User Group council • Download an accelerator from the IBM Service Management Library • Save the Dates: • November 9th – Ask the Expert Online Jam session • December 2nd – Webcast: IBM Service Management Library requirement gathering feedback session • Various other Community webcasts planned!

  22. Back up Use the following slides if you have NOT presented them earlier this year. These are

  23. Your SECURITY and Privacy is IMPORANT when Profiling • Things to remember: • Your information is secured • No spamming will happen • Your information will not be sold to third parties • You control what information is available for viewing by others • Updating your profile will give you access to the forums and other tools on the website • EVERYONE needs to update their profile for accuracy and a deeper understanding of who we have in this community To begin updating your profile….. https://secure.tivoli-ug.org/login

  24. Benefits of Updating your profiling! Customize your news content updates now sent directly to your my account page Meet and Network online with Tivoli professionals from all over the world

  25. Did you know?Facts about the TUC website • Your user group leader can • Do a quick poll AND a survey of its members • Post presentations and documents from these meetings and other presentations that you’ve see at other meetings • Elect to have a Virtual user group meeting (presentations, conference call and chat all via web and phone) • Provide FREE certification and education session at your meetings to draw in new members and satisfy your current membership • Youcan • Sign up to become a “helping hand” in the Peer to Peer Knowledge Exchange (P2P) • Download and Upload documents and best practices via the Tivoli Information Exchange (TIE) • Post comments and presentations in various sections of the website through the “Be heard” capability. • Network with the community - Search members by type role, company type, industry, products, user group, etc...

  26. What? Network , communicate and search for fellow members by their user group, geo, products used, primary role, company type, and industry. How? Update your profile and opt-in preferences enabling you to network with other community members and create your own customized news content.. more info NEW TUC Member Profiles Platform! Network with your peers and customize your community content

  27. Address Book function now available through profiling • Save contacts to address book after search • Remove contacts from address book • Send message to contact with one click My contact list of people Searched for a profile. Found a person that I wanted to add to my contact list and clicked here

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