NTP Quality Assurance and Improvement Framework – Arrangements for 2019-20 February 2019

1. NTP Quality Assurance and Improvement Framework – Arrangements for 2019-20 February 2019

2. Learning objectives for today 1. Understand the SDS quality assurance and improvement Framework and processes for 19-20 2. Recognise what good may look like in relation to the revised framework 3. Understand the requirements for submission of your self assessment and quality action plan Key Documents:NTP Quality Assurance and Improvement frameworkNTP Quality Assurance and Improvement Framework Self-Assessment Guidance

3. SDS Work-based learning Quality and Improvement Framework:19-20 Leadership and Quality Culture Service Delivery  Outcomes and Impact   3.1 Providers achieve and maintain high levels of service delivery and outcomes for all WBL provision  1.1  Providers develop and prepare work based learning provision 2.1 The provider's work based learning strategy is based on the needs and expectations of stakeholders, employers and learners 3.2 Work based learning provision meets the needs of employers 1.2 Providers plan resources for effective delivery of work based learning provision 2.2 Leaders ensure appropriate resources are in place to deliver the work based learning strategy 2.3 Leaders ensure staff are appropriately skilled and motivated to deliver work based learning provision 1.3 Providers deliver and manage work based learning provision and ensure quality of delivery (including sub contracted provision) 3.3 Work based learning provision meets the needs of learners 3.4 Providers meet all statutory, equality  and funding body requirements 2.4 Leaders take ownership for the continuous improvement of quality and performance of work based learning provision 1.4 Providers manage partners and stakeholders to deliver outcomes for learners and employers

4. NTP Quality Assurance and Improvement Framework- 19-20

5. Revised framework: Service delivery

6. Revised framework: Leadership and Quality Culture

7. Revised framework: Outcomes and Impact

8. Self Assessment Guidance: changes and Improvements Responded to Provider and staff feedback: • Less jargon- aimed to write in plain English • Separated out guidance prompts for MA and EF • Prompts included small provider where we could • Included what a good provider might look like and also included what an excellent provider might ALSO do • Remains a non prescriptive document- providers may have other valid evidence sources

9. Exercise 1: navigating the use of the quality assurance framework and evaluating quality themes

10. Self assessment and Quality Action Plan submission process • Context and important points about the Self assessment process • What the review of submissions will involve • Timescales • Escalation and sanction process

11. Tips for writing your self assessment • Read the guidance under each theme • Be concise (see exemplar) • Use the first column to describe what you do (service delivery/leadership) • Identify in the 2nd and third column anything that is good/not so good- don’t describe again • Make sure you have at least one area for improvement in relation to the equality themes • Transfer your Areas for improvement into SMART actions in your Quality Action plan.

12. Benefits of Self Assessment and the formal Quality review visit Click for Provider Video

13. Example - Service Delivery

14. Example – Service Delivery

15. Example – Service Delivery

16. Example – Service Delivery

17. Example – Service Delivery

18. Exercise 2 – completing your self assessment

19. Other available support • Your named Quality Assessor (to be allocated): • Karen McNutt • Emma-Jade Higginson • Tracey Storer • Val Murray • Nancy Burns • Alastair MacMorris • Online self-assessment module- will be available March 2019 • Pilot development of online digital template with provider/SDS interfaces- aiming for roll out 2020-2021

20. Formal Quality Review Visit plan 2019-20

21. Plan for 2019/20 • 50 providers will be visited – already agreed with NTP operations which Providers • Earlier notification of selection – by end February and subject to contract award process • Some of our processes will be adapted to take account of new framework, but largely unchanged • Reports will be published on SDS Corporate website

22. Post Visit Provider Feedback Click for Provider Video

23. SIA Monitoring of Quality • Your allocated SIA will undertake ongoing monitoring of your delivery of SDS provision in relation to the quality framework. • They will supply ALL contracted providers with at least 1 summary report per year which they RAG rate against each quality indicator(not RADAR methodology) • They also support you in relation to your QAP progression and may suggest actions to be added to your QAP

24. Education Scotland review of Quality- thematic reviews • External Quality review HMIE Inspectorate- framework very similar to SDS • Thematic reports published- this year: • Hospitality report to be published • Children and Young people review • Financial services review • Electrical Installation review

25. Sharing Effective practice SDS will: • Develop web resources and share • Host a number of effective practice sessions by sector/potentially theme throughout this coming year • Evaluate at a high level what is working well and less well across our provider network and share results

26. Q&A on process

27. Plenary With Thanks to Esteem Ltd – Trudy McKenzie and Ian Grigg