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E-Government Information Literacy for New Chinese Immigrants

E-Government Information Literacy for New Chinese Immigrants. Yanli Li. Agenda. Introduction Government information needs Government system Government information search. Introduction- Immigrants in Richmond. Figure 1: Immigrants in Richmond (1986-2006 Census)

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E-Government Information Literacy for New Chinese Immigrants

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  1. E-Government Information Literacy for New Chinese Immigrants Yanli Li

  2. Agenda • Introduction • Government information needs • Government system • Government information search

  3. Introduction- Immigrants in Richmond Figure 1: Immigrants in Richmond (1986-2006 Census) Produced by Yanli Li Data source: BCStats (2012)

  4. Chinese Immigrants in Richmond Figure 2 Immigrants in Richmond by Birthplace Produced by Yanli Li Data source: BCStats(2008) Note: Eastern Asia excludes China & Hong Kong

  5. Introduction • Different system of the Canadian government • Government information and services mostly available online • Skills required to access government information • Objectives • Know more about the government system • Better find government information

  6. Government Information Needs • What kind of information do you need as new comers?

  7. Government Information Needs Literature Review- 5 areas • Healthcare • Transportation • Education • Employment • Language learning

  8. Government Information Needs Examples of specific needs • Obtaining Permanent Residence Card • Obtaining a SIN card • Obtaining a MSP card • Applying for the CCTB and the GST/HST credit • Registering children for a school • Finding transport availability and schedule

  9. Government Information Needs • Job search and interview skills training • ESL assessment and classes • Student loan application • Income tax return • Foreign credentials verification • Business start-up

  10. Canada’s System of Government • Three levels of government • Federal • Provincial/Territorial • Municipal • What level of government is responsible for what servicesfound in a typical city?

  11. Group Activity • How does Canada's system of government affect me? • Work in groups of 4-5 • Discuss briefly • Match the services with appropriate level of government • Regroup and talk about your thoughts

  12. Responsibilities of Government FEDERAL • Radio and Telecommunication • Food Safety • Agriculture • Transportation Safety • National Defence • Postal Service • Banking * Shared responsibilities: agriculture, immigration and some aspects of natural resources

  13. PROVINCIAL • Environmental Services • Energy Production • Hunting and Fishing • Provincial Court • Health Care • Charitable Institutions • Driver’s Licences

  14. Responsibilities of Government MUNICIPAL • Water and Sewer Services • Garbage Collection • City Parks • Fire Prevention • Roads and Sidewalks • Building Permits and Zoning • Libraries • Local police • Street lighting

  15. BC Government Ministries (16)

  16. BC Government Ministries • Ministry of Aboriginal Relations and Reconciliation • Ministry of Advanced Education  • Ministry of Attorney General  • Ministry of Children and Family Development • Ministry of Community, Sport and Cultural Development  • Ministry of Public Safety and Solicitor General  • Ministry of Social Development  • Ministry of Transportation and Infrastructure 

  17. BC Government Organizations • TransLink (planning trip in the Metro Vancouver) • Transport Canada(Boating licence) • WorkSafeBC(workplace safety, report an emergency or workplace incident) • BC Housing (Affordable Housing Options) • BC Hydro (Set up paperless billing and online payment) • BC Public Service Agency (employment application for a provincial government job) • BC Industry Training Authority (trades training programs for immigrants) ……

  18. Government Information Search Steps: • Know about your information needs • Determine which ministry or agency is responsible for offering such service • Go to the website of that ministry or organization, or search by services on BC Government Homepage

  19. Government Information Search Search by Ministries & Organizations • BC Government Homepage: http://www2.gov.bc.ca/ • Click on “Government” on the top left corner • Click on “Ministries&Organizations” on the top bar or in the middle • Access information within specific government websites • Or search for services or forms on Homepage by clicking on “Ministries”.

  20. BC Government Information Search

  21. BC Government Information Search Search by Services • Go to BC Government Homepage • Browse Services in the middle section • Find services in your area • Links to popular services on the right side

  22. Can I Google it?

  23. Tips • Find gov.bc.ca in the URL! http://www.gov.bc.ca/bced http://www.gov.bc.ca/agri http://www.gov.bc.ca/fin http://www.bcpublicserviceagency.gov.bc.ca/ Exceptions: • http://www.transitbc.com/ • http://www.communitylivingbc.ca/ • http://www.itabc.ca/ • http://www.bchousing.org/

  24. Good Luck

  25. Acknowledgement • Thanks to Professor Luanne Freund and Colleen Addison for their ideas about the E-Government Information workshop

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