Contemporary Trends in Change Management Mgmt 591 Week 2

1. Contemporary Trends in ChangeManagementMgmt 591 Week 2 Large Group Methods Gina Hinrichs, PhD

2. Contents Large Group Approach Large Group Comparison Large Group Planning

3. Reasons for Large Group Methods • Speed to Organization Results • Commitment • Innovation & Learning • Total Organization Mindset • Strengthen Culture • Inspired & Aligned Organizational Change

4. Types of Large Scale Change • Strategic Planning – Creating the Future • Work Design • Process Improvement • Community Planning

5. Choices for Large Scale Change • CEO manager dictates • Top management team dictates • Top management team assigns task force • Top management team mobilizes a cross functional project team • Large Group Methods • Top management engages an external consulting group

6. CEO/ Top Management CEO/ Top Management Large Group Intervention Task Force CEO/ Top Management The Rest of the Organization The Rest of the Organization External Consultants The Rest of the Organization The Rest of the Organization Choices for Large Scale Change

7. Large Group Methods Large group methods for organizational and community change are approaches that engage and involve the whole system, internal and external, in the change process. Different methods: • Future Search • AI Summit • Search Conference • Real Time Strategic Change • ICA Strategic Planning Process • Conference Model • Fast Cycle Full Participation Work Design • Real Time Work Design • Participative Design • Simu-Real • Workout • Open Space

8. System View Wisdom Meaningful Purpose “Among us, we have the knowledge and skills we need or know how to get it” Collective “We are doing something that matters” Communication Co-created Information “We shape the story together” Being Doing Connection Whole Person Contribution “I can be myself: who I am matters” Individual “I see what I can do” “How we fit together evolves over time” Change is a Process Figure 2. Common Elements Among the Methods (p. 13) Great Source: The Change Handbook – Holman, Devane, & Cady

9. Fig.1-1. The Five Dimensions of Purpose (p. 17) Structure IMPROVE Adapt Plan Support From: Holman, P., Devane, T., & Cady, S. (2007). The Change Handbook. San Francisco. Berrett-Koehler Publishers, Inc.

10. Three Questions for Planning a Change What is the Purpose? Who needs to be Involved? What CONVERSATIONS need to take place? From: Holman, P., Devane, T., & Cady, S. (2007). The Change Handbook. San Francisco. Berrett-Koehler Publishers, Inc.

11. Fig.3-2. Preparing to Mix & Match (p. 47) Know the Situation Mix & Match Know the Processes Know Yourself From: Holman, P., Devane, T., & Cady, S. (2007). The Change Handbook. San Francisco. Berrett-Koehler Publishers, Inc.

12. Large Group Methods- Basic Principles • Create a clear and compelling purpose • Engage the whole system • Understand the Global context, local action, and individual commitment • Focus on the future, build on the past • Discover the common ground / higher ground • Design voice for all stakeholders - move between small group and large group • Self manage - Max Mix small groups • Gain Responsibility & ownership by whole system • Understand that the answer is IN here

13. Large Group Intervention Comparison See Spreadsheet

14. Large Group Method(LGM)-Design Questions • How many people should attend the LGIM? • How many days should the LGM run? • Who should facilitate the LGM? • Where should the LGM be held? • What should the LGM cost?

15. Magic: 3 Day – 2 Overnights • Day 1 • Clarity of purpose - Initiate • Knowledge leveling – Inquire: Need for Change • Past focus - Core values – Inquire • Day 2 • Present focus - Mind Map – Inquire: What needs to change • Future focus – Imagine: How to change existing systems, structures, and processes • Innovate • Day 3 • Implement • Reentry – Elevator Speech • Communication Plan

16. Large Group Planning Initiate Where does the Topic come from? What are the next steps?

17. The External Environment Where does the Topic come From?