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Caught in the Storm Successful Steps to Disaster Recovery

Caught in the Storm Successful Steps to Disaster Recovery. Albert P. Little, Vice President, Finance & Administrative Services Brevard Community College Glenn W. Little, Vice President for Business Affairs South Florida Community College

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Caught in the Storm Successful Steps to Disaster Recovery

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  1. Caught in the Storm Successful Steps to Disaster Recovery Albert P. Little, Vice President, Finance & Administrative Services Brevard Community College Glenn W. Little, Vice President for Business Affairs South Florida Community College Barry A. Keim, Vice President of Administration & Finance Indian River Community College July 10, 2005 Time 10:30 a.m.

  2. When Pigs Fly…You Better Take Cover! Albert P. Little, Vice President, Finance & Administrative Services Brevard Community College Glenn W. Little, Vice President for Business Affairs South Florida Community College Barry A. Keim, Vice President of Administration & Finance Indian River Community College July 10, 2005 Time 11:00 a.m.

  3. Tracking Maps – Charley, Frances, & Jeanne

  4. If that weren’t enough, Ivan struck the Panhandle

  5. Fill Up With Gas!

  6. They are buying plywood – you should buy Home Depot stock

  7. Pretty typical sight the day before…

  8. Hurricane Frances satellite image at landfall

  9. Another view – the radar image

  10. Not one of our evacuation shelters

  11. There’s always one idiot

  12. Covered almost the entire state

  13. Anyone want to buy a good used car?

  14. Looking for valuables

  15. A not-so-mobile home

  16. NASA Vehicle Assembly Building

  17. Anyone for a nice stroll?

  18. Hey, I saw that dude at Home Depot!

  19. Before After

  20. Home Depot sells tarps too

  21. Waiting for the next high tide?

  22. Want to buy a condo on the beach – cheap?

  23. Roof Effects

  24. Roof Damage

  25. More roof damage

  26. About Brevard Community College • Comprehensive Institution • General Fund Unrestricted - $57 Million • 1.7 million square feet on four campuses • County is 14 miles wide and 70 miles long

  27. Disaster Planning • Disaster Plan does not equal IT Backup Plan • Also must consider: • Facilities and Maintenance Concerns • Security Concerns • Payroll Concerns • Custodial Concerns

  28. Disaster Planning • Payroll Considerations • Who will you pay if college closes? • How much will you pay? FT? PT? Adjuncts? • How will employees be paid if: • Check printer is damaged • Check stock is damaged • Computer or Network is down

  29. Disaster Planning • Maintenance Considerations • Keep generators in good working order • Inspect ventilator caps and other roof penetrations to make sure they are secured • Test backup communication systems • Train workers on procedures in event communications are down • Keep several wet-vacs on hand with small generators to run them

  30. Disaster Planning • Security Considerations • Who’s in Charge after a disaster • Know who is on campus during/after a disaster • Staffing plan for shifts during/after a disaster • Evacuations

  31. Disaster Planning • IT Considerations • Verify all backups are in order • If staff is evacuating out of area, give them backup copies to take with them • Consider staffing main server room to “babysit” the most critical machines • Physically protect CPU’s from water damage • Plan should address procedures if main servers are damaged

  32. Disaster Planning • Brevard Community College just completed a six month committee process to rewrite our disaster plan • Incorporates all potential natural disasters • Plan to expand to include civil emergencies If you want a copy, email Al Little at littlea@brevardcc.edu Disaster Planning

  33. Communications in a Disaster • Cell Phone network • Backup Communication System • Multiple Campus considerations • Your telephone system and your IT network

  34. Communications in a Disaster • Phone lines and Power • When one works and the other doesn’t • Emergency call-in number • Media relations • Communications Room • EOC – your link to current situation

  35. Safety During the Storm • Safe rooms for staff required to stay • Restrict entry to other buildings • Don’t park right next to a building

  36. Your School is a Public Shelter? Good Luck!

  37. Power is King - and other miscellaneous comments

  38. ABOUT SOUTH FLORIDA COMMUNITY COLLEGE • Fully comprehensive institution • $17.8 million dollar operating budget • 600,000 sq. ft. of facilities at eight different sites, including a vintage hotel, a residential drug/alcohol treatment center, and a historic school building • Serve three large rural counties in south central Florida—strong agricultural base (citrus, cattle, sod, and caladiums)

  39. RECOVERY—AFTER THE STORM • Public Hurricane Shelter Issues • FEMA/SBA Office Problems • National Guard Approach • 24/7 Operations • Refrigerated Goods • FEMA City • Contracting with the GSA

  40. Recovery, Cont’d. • Lack of contractors, even for emergency repairs • Roof replacement not an option • Mold/mildew remediation • Increased cost of building materials and labor • Communication problems with vendors and staff • Procurement rules/negotiation takes on a whole new meaning • Very slow process, interfering with normal operations

  41. LESSONS LEARNED • Make every effort to be prepared for all contingencies • Don’t believe the people who track hurricane paths—hurricanes are extremely unpredictable! • Focus on an alternative communication plan for recovery efforts following a major storm • Structural damage may be minimal, but water intrusion can destroy million dollar buildings • Water can go where nothing else can • A slow moving tropical storm can cause as much damage as a fast-moving hurricane

  42. About Indian River Community College • Comprehensive Instructional Programs • General Fund Unrestricted - $58 Million • Total Expenditures for 03/04 - $102 million • Financial Aid expenditures - $8.2 million • 5 campuses, 10 permanent locations • 1.2 million square feet

  43. About Indian River Community College • 11,992 FTE • 36,000 Unduplicated Headcount • Service District – 4 Counties • Saint Lucie • Martin • Indian River • Okeechobee

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