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Baltimore Community Resource Center, Inc.

Baltimore Community Resource Center, Inc. What we did. We conducted a walk-through and indentified a very cumbersome and chaotic process for the collection of specimens for urinalysis. Our Aim. To reduce the number of people coming in at one time for urinalysis.

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Baltimore Community Resource Center, Inc.

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  1. Baltimore CommunityResource Center, Inc.

  2. What we did • We conducted a walk-through and indentified a very cumbersome and chaotic process for the collection of specimens for urinalysis.

  3. Our Aim • To reduce the number of people coming in at one time for urinalysis. • Reduce work load of front line staff

  4. Change Process • Developed a schedule for specific times and days for urinalysis collection • Developed a schedule for gender specific staff to be available for monitoring the collection process

  5. Results • Data was tracked for baseline before and after the changes were made. We looked at: decreased amount of urines collected decreased the work load of front line staff

  6. Outcomes

  7. Survey of clients and staff

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