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MUMBAI DABBAWALA

MUMBAI DABBAWALA. A success story of local technology …. Who Are Dabbawala’s……. Originated in 1890- by Mahadeo Havaji Bachche. Registered in 1956 as Nutan Mumbai Tiffin Box Supplier Charitable Trust. Avg. Literacy Rate: 8th Grade Schooling Total area coverage: 60 Kms to 70 Kms. Labelling.

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MUMBAI DABBAWALA

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  1. MUMBAI DABBAWALA A success story of local technology…

  2. Who Are Dabbawala’s…… • Originated in 1890- by Mahadeo Havaji Bachche. • Registered in 1956 as Nutan Mumbai Tiffin Box Supplier Charitable Trust. • Avg. Literacy Rate: 8th Grade Schooling • Total area coverage: 60 Kms to 70 Kms

  3. Labelling Delivering

  4. T R A N S P O R T A T I O N

  5. ECONOMIC ANALYSIS • Number of Deliveries: 2,00,000 Tiffin Boxes i.e 4,00,000 transactions every day. • Number of dabbawala employed:4500-5000 • Salary per dabbawla: Rs.5000-6000~ per month. • Time taken: 3 hrs

  6. BENEFITS • Purity of food. • Cost saving. • Time saving. • Customer satisfaction.

  7. CODING SYSTEM

  8. DISCIPLINE • No alcohol drinking during business hours. • Wearing white cap during business hours. • Carry identity cards.

  9. ACHIEVEMENTS • Registered with Ripley's “ Believe It Or Not”. • World record in Best Time Management. • Name in “Guinness Book Of World Records”. • Six Sigma Performance • Received ISO 9001 : 2000 Certificate • Fie Foundation Award’s 2007

  10. CORE COMPETENCIES • Team work • Time management • Overall development • Zero % fuel • Zero % modern technology • 99.9999% performance • Zero % investment • 100 % Customer Satisfaction • Zero % Disputes

  11. CONCLUSION “There are no great men, only great challenges that ordinary men are forced by circumstances to meet”. “ It is time for us all to stand and cheer for the doer, the achiever-the one who recognizes the challenges and does something about it”

  12. Thank-you

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