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‘ Welcoming the World ’

‘ Welcoming the World ’. Should international students be separately targeted using dedicated library web pages in UK universities? Liz Blacker. So WHY study this?. BIG BUSINESS!. Different opinions. Students feel welcome. SCONUL recommendation. The RESEARCH. 16 interviews.

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‘ Welcoming the World ’

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  1. ‘Welcoming theWorld’ Should international students be separately targeted using dedicated library web pages in UK universities? Liz Blacker

  2. So WHY study this? BIG BUSINESS! Different opinions Students feel welcome SCONUL recommendation

  3. The RESEARCH 16 interviews 16 features 117 websites

  4. The FINDINGS Separate targeting? Survey own students Easy Access

  5. “ It’s really, really frustrating to have to browse for a long time…it is so upsetting because probably you are not looking for anything else, you are just looking for one thing…and you’re like aargh! (Interviewee S2) “”

  6. Major Challenges Language & communication Cultural issues New Systems

  7. What Features? What to expect Glossary – Explanation Named co-ordinator Guides in English Support on campus International resources Develop language skills

  8. What Features? Generic guides Multilingual guides Glossary - Translation Websites contacts

  9. What Features? English language resources Information literacy help Study skills

  10. “ That’s fantastic…but…I am talking to you from my own experience, quite a lot of the people I have met who are the so-called EU students, particularly the UK students, oh my God, yea they speak good English, let them come and write. Oh my God! It’s horrible. (Interviewee S5) “”

  11. Named multilingual staff Multilingual ‘Welcome’ page

  12. Summary 10 Features — recommended Dedicatedpages Access? 2 Features —caution

  13. What’s NEXT? Further research Community approach Links with colleagues

  14. Thank you for listening! What questions do you have? Liz Blacker email: eblacker@glam.ac.uk

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