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THE ROADMAP: FROM MANAGEMENT TO (NEW) LEADERSHIP

THE ROADMAP: FROM MANAGEMENT TO (NEW) LEADERSHIP. New leadership = Sustainable = More $ucce$ and more FUN. Koos Groenewoud. FILM 1: Smart girl in bar. Agenda. Brief Introduction Trends in Leadership Servant Leadership (Some) Golden Rules (Goldsmith) My Vision.

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THE ROADMAP: FROM MANAGEMENT TO (NEW) LEADERSHIP

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  1. THE ROADMAP:FROM MANAGEMENTTO (NEW) LEADERSHIP New leadership = Sustainable = More $ucce$ and more FUN. Koos Groenewoud

  2. FILM 1: Smart girl in bar FM & BS CONFERENCE IFMA SPAIN 2011

  3. Agenda Brief Introduction Trends in Leadership Servant Leadership (Some) Golden Rules (Goldsmith) My Vision FM & BS CONFERENCE IFMA SPAIN 2011

  4. Koos (Mr.Connectivity)Groenewoud Ambassador Greenleaf center for Servant Leadership Europe Ambassador Marshall Goldsmith Founder & Owner at AAA (TRIPLE A)Total Facility Management (AAA-TFM) People & Customers Leadership + Professional Service / Hospitality& Facility Management FM & BS CONFERENCE IFMA SPAIN 2011

  5. Trends in Leadership Planet People Profit FM & BS CONFERENCE IFMA SPAIN 2011

  6. Trends in Leadership • New World of Works • Generation Y • Growing succes Goldsmith and Kotter • Growing interest in Servant Leadership • Social responsability • Walk the talk, Teamplayers, 360 feedback FM & BS CONFERENCE IFMA SPAIN 2011

  7. Servant Leadership Robert Greenleaf Listening Empathy Healing Awareness Persuation Conceptualization Foresight Stewardship Commitment to the growth of people Building community FM & BS CONFERENCE IFMA SPAIN 2011

  8. What Got You Here Won’t Get You There New York Times best seller, How successful people become even more successful Discover the 20 workplace habits you need to break FM & BS CONFERENCE IFMA SPAIN 2011

  9. Adding too much value:The overwhelming desire to add ourtwo cents to every discussion • Passing judgement:The need to rate others and imposeour standards on them • Making destructive comments:The needless sarcasms and cutting remarksthat we think make us so sharp and witty FM & BS CONFERENCE IFMA SPAIN 2011

  10. Speaking when angry: Using emotional volatility as a management tool Failing to give proper recognition:The inability to praise and reward Telling the world how smart we are:The need to show people we’re smarter than they think we are Winning too much:The need to win at all costs and in all situationswhen it matters, when it doesn’t, and when it’s totally beside the point FM & BS CONFERENCE IFMA SPAIN 2011

  11. Playing favorites:Failing to see that we are treating someone unfairly • Refusing to express regret:The inability to take responsibility for our actions, admit we’re wrong, or recognize how our actions affect others • Not listening:The most passive-agressive form of disrespect for collegues FM & BS CONFERENCE IFMA SPAIN 2011

  12. Failing to express gratitude:The most basic form of bad manners • Punishing the messenger:The misguided need to attack the innocent who are usually trying to help us FM & BS CONFERENCE IFMA SPAIN 2011

  13. My VisionRecommendations

  14. Recommendations • Handle your people, clients and supplierswith proper care • Explain what you expect from your employees, but don’t tell them how to achieve it • Treat people the way you’d like to be treated yourself • Stick strictly to the ‘Anyone can’t have more than 1 boss’ principle FM & BS CONFERENCE IFMA SPAIN 2011

  15. Recommendations (2) • Make more use of words like Thanks, Sorry, Excellent and Help • Be a true member of your team • Walk the talk • Dare to be vulnerable • Bend critisism to an opportunity • Be a Leader by Exceptions FM & BS CONFERENCE IFMA SPAIN 2011

  16. www.aaa-tfm.nl www.speakersacademy.nl http://nl.linkedin.com/in/koosgroenewoud koos.groenewoud@aaa-tfm.nl design: www.powerpointspecialist.nl FM & BS CONFERENCE IFMA SPAIN 2011

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