Metrics that Matter ®

Metrics that Matter® MTM Admin Training

Purpose • Your organization is usingMetrics that Matter ® (MTM) to: • Collect evaluations / tests for training • Improve learning effectiveness and impact • Communicate results • Today’s session • Schedule classes in MTM • Collect evaluations / tests © 2011, KnowledgeAdvisors

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MTM Admin – Schedule Training Tools Covered Today Tools forSchedulingClasses Tools forCollectingEvaluations

MTM Admin – Manage Evaluations Tools Covered Today Tools forSchedulingClasses Tools forCollectingEvaluations

MTM Evaluation Process • Purpose of administration • Collect evaluations • Tag evaluations with class information(instructor, date, learning methodology) • Populate reports • LMS integration can eliminate administration © 2011, KnowledgeAdvisors

Scheduling Classes • Evaluations must be attached to a class • Standard Learning Methodologies: • Instructor Led Training • Online Facilitated • Self-Paced, Web-Based • Add 1 or more instructors for ILT and Online Facilitated © 2011, KnowledgeAdvisors

Hands-On: Navigate to Add Class • Click Administration > Schedule Training • To the right of Classes, click Add • If Learning Provider is visible as first box,choose the appropriate one © 2011, KnowledgeAdvisors

Add Courses • Courses describe the content delivered • For example: Project Management Fundamentals • Classes occur on specific dates with specific instructors Do not use for certified technology courses (Microsoft, Cisco, Adobe, CompTIA, etc.) © 2011, KnowledgeAdvisors

Hands-On: Add Course On the Add Class page... • In the Course box, select the course from the drop-down menu • If not found, click the Add link to the right • Enter the Course Name • Select the Default Post Event Survey • Select the Course Type • Click Save Do not use for certified technology courses (Microsoft, Cisco, Adobe, CompTIA, etc.) © 2011, KnowledgeAdvisors

Associate Certified Courses Commercial Learning Providers only • Associates official courses toyour account • Makes ratings visible to Content Providers • Assigns proper evaluation © 2011, KnowledgeAdvisors

Hands-On: Associate Course Commercial Learning Providers only On the Add Class page… • Click Add Certified Course • Enter course name or number • Select Contains • Select Content Provider • Click Search • Check the Add boxes • Click Add to My Courses © 2011, KnowledgeAdvisors

Add Locations • Most organizations use cities as location names • Aliascan be used in a URL to access evaluation • Use a single word(no spaces) • Explained further later today © 2011, KnowledgeAdvisors

Hands-On: Add Location On the Add Class page… • In the Location box, select the Location from the drop-down menu • If not found, click the Add link to the right • Enter the location Name • Enter a single word as the Alias • Select the Time Zone • Enter any Certification IDs • Click Save Commercial Learning Providers only © 2011, KnowledgeAdvisors

Add Instructors Do not use for certified Microsoft, Novell, or Cisco instructors • Creates instructor that can be scheduled in classes • Creates instructor user account for reporting • Can only see their own class data Uncheck if instructor should not access MTM © 2011, KnowledgeAdvisors

Hands-On: Add Instructor On the Add Class page… • If instructor is not in Instructor box,click the Add link to the right • Select the Instructor User Group • Enter First Name, Last Name and Email • Enter Login • Click Save Do not use for certified Microsoft, Novell, or Cisco instructors © 2011, KnowledgeAdvisors

Associate Certified Instructors Commercial Learning Providers only • Associates existing certified instructor • Does not create new users • Certifications: Microsoft (MCP), Novell (CNI), Cisco (CCSI) © 2011, KnowledgeAdvisors

Hands-On: Associate Instructor Commercial Learning Providers only On the Add Class page… • Click Add Certified Instructor • Select Organization • Select Certification Program • Enter Last Name and Certification ID • Click Search • Click Associate © 2011, KnowledgeAdvisors

Hands-On: Add Class On the Add Class page… • Complete remainder of Class Add form • Select appropriate Learning Methodology • Instructor Led = Classroom training • Online Facilitated = Virtual instructor led training • Self-Paced Web-Based = eLearning • Select start and end dates • Click Save © 2011, KnowledgeAdvisors

Manage Resources Manage Courses, Locations, and Instructors from the Schedule Training page Use to add multiple items at once, use Save & Add New button Find and edit existing items © 2010, KnowledgeAdvisors

Hands-On: Add User • Click Administration > Schedule Training • Click Add to the right of Users/Instructors • Select the right User Group • Enter First Name, Last Name and Email • Enter Login • Click Save © 2011, KnowledgeAdvisors

Custom Alias • www.metricsthatmatter.com/alias/customalias • Reduce list of classes • Limit to location, instructor, client, form type, or learning methodology Location Alias © 2011, KnowledgeAdvisors

Hands-on: Custom Alias • Click Administration > Manage Evaluations • Click Search to the right of Custom Alias • Click Search, note the vendor alias • Click Add Custom Alias button • Type: ilt • Click Learning Methods • Select Instructor Led • Click Add • Go towww.metricsthatmatter.com/vendoralias/ilt © 2011, KnowledgeAdvisors

Email Evaluations • Work with KnowledgeAdvisors to set up email forms • Enroll students in each class • MTM distributes emails automatically • Response rates typically 65% • Personalize email forms and use reminders • Instructors must explain evaluation process and purpose in class © 2011, KnowledgeAdvisors

Hands-On: Enroll Students • Click Administration > Schedule Training • Click Search to the right of Students • Search for the recently added class • Select Enrollments from the drop-down menu and click Go • Enter email addresses manually or copy and paste list of enrollments • Click Clean & Sort • Click Enroll Students * This can also be done on the Class Add page if students roster is available at the time of class creation © 2011, KnowledgeAdvisors

Paper Evaluations • Only use paper when necessary • No computers in class AND • Students don’t have email addresses • Collect paper evaluations in class • Use Manual Eval Entry tool to enter evaluations • Consider outsourcing paper entry to KnowledgeAdvisors © 2011, KnowledgeAdvisors

Hands-On: Enter Paper Evaluations • Click Administration > Manage Evaluations • Click Add to the right of Manual Eval Entry • Search for class • Select Enter Evals and click Go © 2011, KnowledgeAdvisors

Metrics that Matter ®