1 / 8

Sample Information on

Interviews with IT managers of companies in Bahrain, China, Hong Kong, India, Russia, South Korea ... Except with China Telecom and Bahrain Telecom the users are satisfied with ...

medwin
Download Presentation

Sample Information on

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


    1. Sample Information on telecom status in Asia (Brief summary)

    11 August 2003 RA II/ICM-GTS 2003/Doc. 3.3(2) Appendix C

    2. Interviews with IT managers of companies in Bahrain, China, Hong Kong, India, Russia, South Korea International networks using Frame Relay or IP-VPN. Telephone interviews Total 166 companies interviews

    Main Operators

    3. Bahrain: 4 operators (AT&T, BT, Cable&Wireless, Bahrain Telecom) Hong Kong: 8 operators (AT&T, BT, Equant, Cable&Wireless, Infonet, MCI, SITA, SDS) Russia: 1 operator (Equant) China: 1 operator (China Telecom) South Korea: 8 operators (AT&T, BT, Daicom, Cable&Wireless, Equant, Infonet, MCI, SDS) India: 1 operator (Tatanet)

    4. Importance Ranking

    evaluated by Importance Level of 1 (no of importance) to 5 (very important) Network Reliability (4.922) Network Availability (4.918) Fault Reporting Process (4.911) .... 17. Value for Money (4.628) . 22. Reaching Difficult Locations (4.525)

    8. Analysis

    Network Availability: AT&T is outstanding, Equant is excellent. The gap is 30% between the best and the worst. Except with China Telecom and Bahrain Telecom the users are satisfied with Network Availability. Value for Money: The best operator is Equant (excellent). AT&T is good. The users think the services of BT, Bahrain Telecom and China Telecom are poor value. The gap between the best and the worst is ca. 25%. Reaching Difficult Locations: Two operators, BT and Equant scored above the Benchmark (40.29). The worst operators are China Telecom and Infonet. The gap between China Telecom and Equant is about 20%.

More Related