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ORC Asia Pacific Safety, Health & Environment Forum

ORC Asia Pacific Safety, Health & Environment Forum. Mind of the Customer Presentation ExxonMobil Scott Arvin Asia Pacific Downstream & Chemical SHE Manager July 15, 2010. Agenda. ExxonMobil Overview ExxonMobil SSH&E Philosophy Expectations of Contractors Best Practice Sharing

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ORC Asia Pacific Safety, Health & Environment Forum

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  1. ORC Asia PacificSafety, Health & Environment Forum Mind of the Customer Presentation ExxonMobil Scott Arvin Asia Pacific Downstream & Chemical SHE Manager July 15, 2010

  2. Agenda • ExxonMobil Overview • ExxonMobil SSH&E Philosophy • Expectations of Contractors • Best Practice Sharing • Questions...

  3. ExxonMobil Chemical Worldwide Overview • Among top three petrochemical companies by revenue • Leading ROCE among publicly owned petrochemical companies • 90% of businesses ranked 1 or 2 by market position • 90% of capacity integrated with refineries or gas processing • Global Research & Development / Technology capability • Manufacturing locations in 17 countries • Products marketed around the world • Industry leader in safety • 13,000 employees

  4. ExxonMobil Refining Worldwide Overview • Largest Global fuels and lubes refiner • Highly integrated with Chemical and / or Lubes production • 38 refineries across the World • Industry leader in safety, reliability, and efficiency • Most profitable refiner • 17,700 employees

  5. SSH&E Philosophy • Nobody Gets Hurt • Personnel safety • Process safety • Protect Tomorrow. Today • Environmental Business Planning • Security is Everybody’s Business • Everything is driven by Operations Integrity Management System - OIMS

  6. OIMS Structure DRIVER OPERATIONSEVALUATION 2. Risk Assessment & Management 3. Facilities Design & Construction 4. Information/Documentation 5. Personnel and Training 6. Operations and Maintenance 7. Management of Change 8. Third Party Services 9. Incident Investigation & Analysis 10.Community Awareness & Emergency Preparedness 1.Management Leadership, Commitment & Accountability 11. Operations Integrity Assessment & Improvement

  7. Safety Performance

  8. Current Challenges • Continue Industry leading safety performance • Reduce workforce risk tolerance and increase personal accountability • Potential craft shortages for projects or turnarounds • Increase the effectiveness of programs and processes • Maintain balanced focus on process safety as well as personnel safety

  9. EM Expectations for Contract Workers • Contractor Management in the office and the field leads safety efforts • Each contract employee is competent to do the task safely • Each contract employee follows all rules and work procedures all the time • Each contract employee observes others and intervenes when actions are unsafe (no matter who) • Contractor informs EM of any identified & unmitigated hazards • All injuries and near misses are reported to EM as soon as possible

  10. Buddy Manager Process • EM Line Manager becomes “buddy” with Contractor Site Manager • Helps Contractor to operationalize EM expectations and programs • Joint field visits and audits to enhance sharing and knowledge • Jointly reviews all incidents and investigations • Scorecard reviewed Quarterly to facilitate continuous improvement

  11. Short Service Workers • Workers with short service (SSW) on EM sites are much more likely to sustain injuries • Defined as service on an EM site, not time in craft • Develop and agree to a plan on managing SSW • Adjust supervisor to worker ratios if SSW numbers are high • Clearly identify SSW in the field • Each SSW has a mentor from a pool of more experienced workers • Graduate from SSW in 6 months or leave the site

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