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Qualcomm Stadium Project

Qualcomm Stadium Project. Devin Cardoza July 12, 2004 GBA 573. Project Details:. Install hard-wired consoles into all of Qualcomm Stadium’s 70,561 seats. Instant messaging Online voting Order from snack bar Access stats from other games View instant replays. Why?.

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Qualcomm Stadium Project

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  1. Qualcomm Stadium Project Devin Cardoza July 12, 2004 GBA 573

  2. Project Details: • Install hard-wired consoles into all of Qualcomm Stadium’s 70,561 seats. • Instant messaging • Online voting • Order from snack bar • Access stats from other games • View instant replays

  3. Why? • Qualcomm’s archaic design makes it harder to compete with newer, modern stadiums • Reduced revenues due to lower attendance • Can’t justify higher ticket prices • Due to lack of revenues, Chargers may move. • Good cost/benefit based on assumptions made

  4. Scope: • To install consoles in every seat in the stadium • Installation must be completed by start of 2005 football season • Start project after Superbowl (7 month period of performance)

  5. 3 Phases: • Find and purchase hardware • Installation Phase • Test & Training phase

  6. Assumptions: • 3% increase in attendance • 61,521 average in 2003 • 5% increase in ticket prices • $46.82 average in 2003 • 5% increase in snack bar prices • $10 average per person

  7. Assumptions (contd.): • $500,000 for hardware • 2 weeks to search for vendor and place purchase order • 15 People over 90 days to install • 1 Week to test • 2 weeks to train 700 employees • $25,000/year for ongoing tech. support • Management involvement for 7 months

  8. ROI:

  9. Risks: • Schedule slippage causes implementation to be incomplete by ’05 season • Budget rises due to unforeseen events • Estimates are exaggerated • Fans don’t use the new equipment

  10. Mitigation: • Use Earned Value Management • Progress Payments • Make consoles user friendly, electronic instructions to guide throughout the process • Stick to a communication plan with the project team

  11. Measures of Success: • Attendance increases by 3% • Snack bar revenue increases by 5% • Project finishes before 2005 season & within budget • ROI of at least 240% after 3 year period

  12. Final Analysis: • Great return on investment • Enhanced experience for the fans • Will create a higher revenue stream • Will help to keep team in town until new stadium can be built

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