Learning Asset Management Program (LAMP) Workshop

1. Learning Asset Management Program (LAMP) Workshop October 12, 2011

2. Agenda • LAMP IPT Charter & Approach • What is LAMP/Directive 709? • What is your role? • KM Update (Phase II) • How can I sign up? • Resources • Q & A

3. LAMP IPT • Charter - Develop a policy and executable and sustainable process to implement Directive 709 • Established in May 2008 by senior leadership • Membership across enterprise (Regions/Headquarters) 3

4. LAMP IPT Members 2008 – 2010 Mark Lumb (South) Al Barnes (South) Barbara Smith (Mid-Atlantic)* Michael Lacroix (Mid-West)* Scott Williams (Mid-West)* Joni Forman (DSMC)* Jim Childress (West) Siobhan Tack (CNE) Larry Leggett (LCIC)* George Prosnik (LCIC)* Sharon Jackson (LCIC)* Jill Garcia (GLTC)* Roy Stiles (GLTC)* John Hickok (GLTC)* Luis Ramirez (GLTC)* Rebecca Clark (GLTC)* Craig Lush/E. Rozier (Library)* Sharon Boyd (Support Staff) • New Members (2011) • Marty Sherman (West) • Scott Ilg (Mid-Atlantic) • Ivan Teper (DSMC) • Clifford Maxfield (DSMC) • Mary Klemmt (Library) • Judy Fleming (CNE) • Karon Curry (CNE) • Kathy Peake (South) • Camylle Coley (Support Staff) *LIFE’Rs

5. What is LAMP (Directive 709)? Learning Asset Management • How do we keep learning assets current, accurate and relevant? • What are our processes to do this? • What are our roles and responsibilities? Directive 709 – Outlines policy, roles and responsibilities and processes to ensure our learning assets are current, accurate and relevant to our acquisition workforce 5

6. Why Is It Important…it is our Mission! Provide a global learning environment to support a mission-ready Defense Acquisition Workforce that Develops, Delivers, and Sustains effective and affordable warfighting capabilities. • Impact acquisition excellence through: • Acquisition certification training • Mission assistance to acquisition organizations • Online knowledge sharing resources • Continuous learning assets

7. Knowledge Performance Performance Performance Performance Continuous Continuous Continuous Continuous DAWIA Training DAWIA Training DAWIA Training DAWIA Training Knowledge Performance Performance Performance Mission Continuous Continuous Continuous Continuous DAWIA Training DAWIA Training DAWIA Training DAWIA Training Sharing Support Support Support Support Learning Learning Learning Learning Courses Courses Courses Courses Sharing Assistance Support Support Support Learning Learning Learning Learning Courses Courses Courses Courses Conferences CLMs TT Symposia Etc.. Lsn Lsn Lsn Lsn #1 #1 #1 #1 Lsn Lsn Lsn Lsn #2 #2 #2 #2 ETC, ETC, ETC, ETC, … … … … Learning Asset PLM WBS “PHASED APPROACH” PLM PLM - - based Work based Work PLM PLM - - basedWork based Work Breakdown Structure Breakdown Structure BreakdownStructure Breakdown Structure of DAU Learning of DAU Learning (WBS) (WBS) of DAU Learning of DAU Learning (WBS) (WBS) Assets Assets Assets Assets Phase III Phase II Phase I Phase I Knowledge Knowledge Knowledge Performance Performance Continuous Continuous DAWIA Training DAWIA Training Knowledge Knowledge Knowledge Performance Performance Continuous Continuous DAWIA Training DAWIA Training Sharing Sharing Sharing Support Support Learning Learning Courses Courses Sharing Sharing Sharing Support Support Learning Learning Courses Courses Media BpCH PLTs AKSS ACC ACC ACQuipedia AcQuipedia Conferences CLMs ACQ ACQ BUS BUS CON CON E&T E&T LOG LOG SPM SPM Cnsltng Cnsltng RDT RDT TT LCOE LCOE Symposia Workspace CoP ACTD ACTD ACTD ACTD ACTD ACTD ACTD ACTD ETC, ETC, ETC, ETC, … … … … ACQ101 ACQ101 ACQ 201A ACQ 201A ACQ201B ACQ201B Etc, Etc, … … CoP CoP SIA SIA Workspaces Workspaces CLBO11 CLBO11 CLBO11 CLBO11 CLBO14 CLBO14 CLBO14 CLBO14 ETC, ETC, ETC, ETC, … … … … Exec. Exec. Exec. Exec. Trans Mgt. Trans Mgt. Trans Mgt. Trans Mgt. CON LOG Module #1 Module #1 Module #1 Module #1 Module #2 Module #2 Module #2 Module #2 ETC, ETC, ETC, ETC, … … … … A - 76 COR ETC, … IPPD IPPD IPPD IPPD Ethics Ethics Ethics Ethics AoA AoA AoA AoA ACQ ACQ ACQ ACQ Strat Strat Strat Strat . . . . ETC, ETC, ETC, ETC, … … … …

8. Phase I • Directive 709 Signed November 19, 2008 (revision in process) • LAMP Implementation Guide deployed (living doc) • CLM LAMs assigned for all DAU-developed CLs (on-going) • Phase I demonstration completed (periodic assessment) • HQ/Region LAMP Training completed (as needed) • “Learning Asset References” Bb tab established • FPD 210 deployed – “Curriculum Management Roles” 8

9. Post Phase I • New learning asset request and management process implemented • Learning Asset Development Guide currently in development 9

10. Requirements Approach Better - “We are developing a new learning product – let’s consider mobile as we conduct our upfront analysis” Typical - “We need mobile learning. Go create 5 new mobile learning products.” Vs.

11. Integrate into Requirements Process 1 2 3 Submit the requirement

12. Requirements Review Process • Submit requirements online • ID requirement • Description • Learning outcome • Target audience • Resources Submit a request at http://www.dau.mil/requirements

13. What is My Role? 13

14. Directive 709 - LAMP • Roles and Responsibilities: • Functional Leader • Center Director • Performance Learning Director (PLD) • Learning Asset Manager (LAM) • Course Manager (CM) • Course Manager Regional Representative (CMRR) • Other learning assets (CLMs, CoPs, etc) • GLTC Support Roles • Chief Education Advisor (CEA) • Instructional System Designer (ISD) • Knowledge Project Officer (KPO)

15. Functional Leaders David Floyd Mr. James Dalton FE Mr. Dave Ahern ACQ & PM Dr. Nancy Spruill BCEFM Ms. Joyce France IT/SAM Mr. Shay Assad CON Dr. John Fischer STM Mr. Alfred Volkman AT&L IC Mr. John Baranowski LOG (Acting) Mr. Edward Greer T&E Mr. Stephen Welby SPRDE/SE/PQM Functional Center Directors Mr. George Prosnik E&T Mr. Lenny Manning CON Ms. Sharon Jackson BCEFM Mr. Bill Kobren LOG Performance Learning Directors Pat Dallosta Tom Simcik Larry Leggett John McElhenny Leslie Deneault Larry Baker Mr. Bill Parker ACQ-PM Sharon DAnjou Ray Ward Dale Lippman John Snoderly Marty Falk Richard Fowler Reggie Parks Anita Cukr Beth Dunn Jim Shellington Larry Floyd Bill Motley Terry Johnson Bryan Johns James Malloy Lyle Eesley Richard Chan Kevin Linden Dwayne Tripp Stephen Skotte Nathan Washington Paul Alfieri Harold McAlduff Doug Killey Renee Butler Erin Mulligan Thomas White Gerald Emke

16. Center Director/PLD (LCIC) • Center Director • Overall responsibility for Functional Portfolio Content • Responds directly to Functional Leader/FIPTs • Approves CL development (some exceptions) • PLDs • Responsible for assigned LA Portfolio • Oversees revision and new course development. • Management of baseline competency model • Approve TLOs and ELOs that are consistent with competencies • Coordinate curriculum development activities and integrates efforts with Learning Asset Managers (LAMs)/Learning Asset IPT members 16

17. Learning Asset Manager (LAM) Roles and Responsibilities • Responsible for the quality and currency of assigned learning asset content • Performing maintenance on assigned learning assets • Preparing supporting documentation such ISPs for developed learning assets as appropriate • Communicating when learning asset revisions are needed, or learning assets become obsolete, to the appropriate PLD and other stakeholders 17

18. GLTC Support Roles • Instructional Systems Designer (ISD) • Supports CDs, PLDs, CMs & serves as core members of Learning Asset IPTs with analysis planning, TLO/ELO development, design, development, production, student assessment and evaluation, piloting, implementation, revision and maintenance of learning assets • Knowledge Project Officers (KPO) • Supports CDs, PLDs & serves as the advocate for the development, revision and maintenance of KS learning assets, and their integration across all elements of the learning asset portfolio • Chief Education Advisor (CEA) • Ensures the DAU Faculty Performance Development (FPD) program provides learning/support assets to faculty across the PLM • Responsible for learning technology research

19. Knowledge Performance Performance Performance Performance Continuous Continuous Continuous Continuous DAWIA Training DAWIA Training DAWIA Training DAWIA Training Knowledge Performance Performance Performance Mission Continuous Continuous Continuous Continuous DAWIA Training DAWIA Training DAWIA Training DAWIA Training Sharing Support Support Support Support Learning Learning Learning Learning Courses Courses Courses Courses Sharing Assistance Support Support Support Learning Learning Learning Learning Courses Courses Courses Courses Conferences CLMs TT Symposia Etc.. Lsn Lsn Lsn Lsn #1 #1 #1 #1 Lsn Lsn Lsn Lsn #2 #2 #2 #2 ETC, ETC, ETC, ETC, … … … … LAMs in the PLM WBS PLM PLM - - based Work based Work PLM PLM - - based Work basedWork Breakdown Structure Breakdown Structure Breakdown Structure BreakdownStructure of DAU Learning of DAU Learning (WBS) (WBS) of DAU Learning of DAU Learning (WBS) (WBS) Assets Assets Assets Assets Knowledge Knowledge Knowledge Performance Performance Continuous Continuous DAWIA Training DAWIA Training Knowledge Knowledge Knowledge Performance Performance Continuous Continuous DAWIA Training DAWIA Training Sharing Sharing Sharing Support Support Learning Learning Courses Courses Sharing Sharing Sharing Support Support Learning Learning Courses Courses LAMs BpCH Media PLTs AKSS ACC ACC AcQuipedia ACQuipedia Conferences CLMs ACQ ACQ BUS BUS CON CON E&T E&T LOG LOG SPM SPM Cnsltng Cnsltng RDT RDT TT LCOE LCOE Symposia LAMs Workspace CoP ACTD ACTD ACTD ACTD ACTD ACTD ACTD ACTD ETC, ETC, ETC, ETC, … … … … ACQ101 ACQ101 ACQ 201A ACQ 201A ACQ201B ACQ201B Etc, Etc, … … CoP CoP SIA SIA Workspaces Workspaces CLBO11 CLBO11 CLBO11 CLBO11 CLBO14 CLBO14 CLBO14 CLBO14 ETC, ETC, ETC, ETC, … … … … Exec. Exec. Exec. Exec. Trans Mgt. Trans Mgt. Trans Mgt. Trans Mgt. LAMs CON LOG Module #1 Module #1 Module #1 Module #1 Module #2 Module #2 Module #2 Module #2 ETC, ETC, ETC, ETC, … … … … A - 76 COR ETC, … IPPD IPPD IPPD IPPD Ethics Ethics Ethics Ethics AoA AoA AoA AoA ACQ ACQ ACQ ACQ Strat Strat Strat Strat . . . . ETC, ETC, ETC, ETC, … … … …

20. LAM Process - 10,000ft Level Learning assets part of Center Director portfolios Learning assets distributed to LAMs in coordination with Deans LAMs develop and maintain assets Learning assets kept current, accurate, relevant 20

21. WHAT YOU DO AS A LAM? • Evaluate/Assess Learning Assets • Determine Needed Changes-Disposition • Flow Resource Needs Up SDD to CMDD; DRR to Post CDR Assessment 1+1 is still 2 21

22. What’s In It For Me?? WII-FM Diversify Across the PLM YOU ARE THE EXPERTS!!! 22

23. Goals for today…. • Share what the LAMP IPT has done for Knowledge Sharing (Phase II) • Demystify this “thing” called Knowledge Sharing Assets • What are they? • How are they being used? • What is the level of effort? • How a LAM can support them?

24. Phase II (Knowledge Sharing) What we have done… • Documented KS asset lifecycle process workflows and level of effort assessments… answered the questions: • How many assets are there? • How much work are we talking about? • What’s the impact on resources? • Completed media review • Completed CoP health assessment review • Piloted FPD 301 – Knowledge Sharing Skills (NEW) • Restructured KS assets into 4 key KS types

25. Knowledge ManagementJohn Hickok 25

26. Knowledge Management and Knowledge Sharing • LAMP transitioning focus to KM • Knowledge Management (KM) is the core of DAU’s mission • The KM process incorporates people, policies, processes, and technology working together to provide a systematic process to accurately account for all DAU learning assets while keeping them current and relevant over the life span of the asset. This includes the identification, creation, distribution, and maintenance of all learning assets. • We are ALL responsible for developing and maintaining DAU’s Body of Knowledge (BoK) • We share/distribute the BoK through our Training, Continuous Learning, Mission Assistance and Knowledge Sharing Products and Services

27. DAU’s Digital Library Managing Assets by Owners Identifying, developing, and managing DAU learning assets that define DAU’s Body of Knowledge (BOK), managed in DAU’s Digital Library. GlossaryDefinitions & Descriptive White Papers Workforce Atlas DL/CL DAPPolicy, Docs, Blogs, Gateways& PLTs iCatalogCourseware Blackboard Classroom ACQuipediaArticles DAU Taxonomy Media Library Videos DAU BOK Learning Asset Model DAU’s DigitalLibrary Workforce ACCCoPs & PLTs BPCh Practices & Lessons Learned AAPQ & A’s DAU Acker LibrarySystems & Assets • DAU HomepageMagazine Articles: • AT&L Magazine • ARJ Magazine • RDT Assets • TT Assets Learning AssetsProviders/Owners

28. DAU’s Digital Library Delivering Assets Dynamically linking to and pushing the DAU Body of Knowledge (BOK) to distribution systems and learning assets using dynamic DAU library cards DAU Homepage DAP ACQuireSearch CL Portal CoPs Mobil Portal BPCh DAU Taxonomy DAU BOK • DAU Courses • Classroom • DL/CL • Rapid Deployment • Targeted Training PerformanceLearningTools Learning Asset Model DAU’s DigitalLibrary Milestone Templates DAG DAU Intranet ILC MDID Delivering Assets ACQuipediaArticles Media Portal CPRG PMeToolkit Guides Other Types

29. We Support the Job 24/7! Classroom Materials AAP Q&A Guidance Examples Tools Webcasts Policies Videos Laws Templates Best Practices Audios Lessons learned Scenarios Gaming Communities of Practice Handbooks Simulations Regulations Guidebooks DAU provides learning and job support assets needed to “Fill the Gaps” supporting learning “On the Job” I can’t do I can do with help I can do Browseable DL/CL courseware Rapid Deployment Training 29

30. KS Learning Assets Knowledge Sharing Knowledge Sharing Ask a Professor (1600/yr) Acquisition Community Connection (50) Acquisition Community Connection (50) ACQuipedia (380) Best Practices Clearinghouse (70) Media (361) ACQuipedia (380) Performance Learning Tools (11) Media (361) Performance Learning Tools (11) 30

31. Communities of Practice/AcquipediaJill Garcia 31

32. ACC Data • 50 Communities • 800+ Workspaces - 96 new in FY11 • 76,239 Contributions • 129K Accounts – 27K in FY11 • 126M page views* • 4.4M attachment downloads* * FY 11

33. ACC Growth • Membership voluntary • Usage trends increasing • Search friendly

34. ACC – Community of Practice and Collaboration Capability ACC Established and managed primarily by DAU to supplement acquisition career field areas. • A-76, Competitive Sourcing Process • ACE for Services • Acquisition Law • Alternative Dispute Resolution • Business • Contracting • Contract Cost, Price & Finance • Contracting Officers Representative • Contractors Accompanying the Force • Cost Estimating • Earned Value Management • Emergency Acquisition • Facilities Engineering • Financial Management • Government Property • Life Cycle Logistics • Production, Quality & Manufacturing • Program Management • Requirements Management • Risk Management • Science & Technology Management • Small Business • Space Acquisition • Systems Engineering • International Program Management • Reliability, Availability & Maintainability • Software Acquisition Management • Strategic Sourcing • Termination • Test & Evaluation TRMC - T&E/S&T 800+ Workspaces Over 800 collaborative workspaces supporting special teams, IPTs, and other private collaboration efforts. Maximum Support at Minimum Cost to DAU

35. ACC – Host To Web-enabled Guides & Tools Living version of the DAG – updated by Chapter Editors real-time. 225K+ page views per month. Online version of Program Manager’s Toolkit. Defense Acquisition Guide (DAG) Only available online. Currently in the process of being updated to PSM Toolkit. PBL Toolkit PM eToolkit Contract Pricing Reference Guides ACC Web-enabled guides maintained online. • Product Support Guides • PSM Guidebook • BCA Guidebook ACQuipedia Currently in the process of hosting online – these web-enabled guidebooks are the first in a series of Logistics Guidebooks that will become living documents – updated online. Defense Acquisition Workforce Report ACQuipedia articles are hosted on the ACC and provide source material for a range of tools like ILC, and PM eToolkit. 130K+ page views per month. Stood-up as report to Congress Maximum Support at Minimum Cost to DAU

36. ACC – The DoD AT&L “Cloud” Stood up for Mark Krzysko on short notice to begin to serve as a way to help put emphasis on FFRDC as per guidance from senior AT&L Leadership Externally managed stood up in the Spring of 2010 to support a need at NAVSEA that otherwise would not have been possible to stand up FFRDC NAVSEA Commonality Established and managed externally to DAU • Ammo Forum • Contingency Contracting • Critical Item Management • Data Management • DHS Acquisition Policy • DOD PHS&T • DoD Wireless • ESOH • Instructional Systems Design • Information Technology • Spectrum Compliance HCI established workspace to collaborate and share ideas across the Federal workspace on establishing programs on hiring Vets. Vets2Feds ACC • BBP • IUID • JRA • Smart Shutdown Stood up to support rapid needs from OSD to share information on hot topics of interest Anti-Counterfeiting DMSMS Virtual Shelf Established to replace DMSMS Knowledge Sharing Portal that was closed due to lack of funding. Outgrowth of US Government Anti-Counterfeiting Working Group to establish training and outreach strategy for the Federal Workforce. Established to support awareness of growing counterfeit problem. Rapidly being migrated into the ACC to replace a NAVSEA tool that was a victim of a funding decrease.  Maximum Support at Minimum Cost to DAU

37. LAM Opportunities • Become an editor of a Community of Practice • Answer questions posed in a community • Contribute content to the community • Correct outdated content • Report bad links • Be a champion for the community –make students aware of the community resources, use the ACC in the classroom. 37

38. ACQuipedia Articles 38

39. ACQuipedia Format 39

40. Definition 40

41. General Narrative ….. 41

42. Policies 42

43. Guides 43

44. Communities 44

45. Training 45

46. Related Articles 46

47. LAM Opportunities • Write an ACQuipedia Article • Review and keep articles current • Be a champion–make students aware of the resource, use ACQuipedia in the classroom. 47

48. Performance Learning ToolsJohn Hickok 48

49. FY 2011 Contract Pricing and Reference Guides (CPRGs) 49

50. Other Guidebooks (GB) Business Case Analysis (BCA) GB Product Support Manager (PSM) GB Log CoP Product Support Homepage Product Support GB Index 50