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WELCOME TO OUTSOURCING Towards a New Public Service Model Colin Cram Marc1 Ltd

WELCOME TO OUTSOURCING Towards a New Public Service Model Colin Cram Marc1 Ltd colin.cram@talktalk.net Tel: 01457 868107 Mobile: 075251 49611. DOMESTIC ARRANGEMENTS. No Fire Alarm Planned Toilets Refreshments Master classes Stands Evaluation Forms Slides: on Public Service Web-site

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WELCOME TO OUTSOURCING Towards a New Public Service Model Colin Cram Marc1 Ltd

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  1. WELCOME TO • OUTSOURCING • Towards a New Public Service Model • Colin Cram • Marc1 Ltd • colin.cram@talktalk.net • Tel: 01457 868107 • Mobile: 075251 49611

  2. DOMESTIC ARRANGEMENTS • No Fire Alarm Planned • Toilets • Refreshments • Master classes • Stands • Evaluation Forms • Slides: on Public Service Web-site • Please Read Speaker Biographies • Please be Prompt

  3. STRUCTURE OF THE DAY 0925: Conference Start/Plenary 1045: Q and A 1100: Master Class Session 1 1145: Coffee 1230: Master Class Session 2 1315: Lunch 1415: Master Class Session 3 1500: Plenary 1620: Q and A 1635: Chair’s Closing Address 1645: Conference Close

  4. TOPICS • Managing Outsourcing Contracts and Successful Re-tendering • Towards a New Public Service Model • Data Security: Managing Risk • Driving Quality Public Service Delivery in Difficult Economic Times • Driving Innovation through Outsourcing • Delivering a More Efficient Public Sector • Major Project Assurance: Summary of NAO Report • Separating the Reality from the Hype: An Alternative Perspective

  5. SPEAKERS • David Smith, Commercial Director DWP • Graham White, HR Director Westminster City Council • Rosemary Jay, National Head of Information Law, Pinsent Masons • Paul Swinscoe, Director of Sales and Marketing EMEA, Raytheon Professional Services • Glynn Evans, Corporate Director of Business Change, Birmingham City Council • Keith Davis, National Audit Office • Hugh Lanning, Deputy Secretary General, Public and Commercial Services Union

  6. THANKYOU • Speakers • Sponsors • Public Servant, Editor David Allaby • PSCA International • Katie Jones, Hannah Thys, Alexis May And to You – the Delegates!

  7. SOURCES OF DATA • http://www.ogc.gov.uk/procurement_public_spending.asp • https://rapidgateway.rapidintel.com/ • Local Government: Spikes Cavell Analysis • ‘Twitter #outsourcing2010 • www.publicserviceevents.co.uk

  8. HAVE A GREAT DAY!

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