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TRANSFORMING PUBLIC SERVICES Sharing Best Practice and Encouraging

TRANSFORMING PUBLIC SERVICES Sharing Best Practice and Encouraging Community Engagement Gary Simpson 12 th February 2009

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TRANSFORMING PUBLIC SERVICES Sharing Best Practice and Encouraging

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  1. TRANSFORMING PUBLIC SERVICES Sharing Best Practice and Encouraging Community Engagement Gary Simpson 12th February 2009 e@SY Connects

  2. What is e@SY Connects?

  3. Examples of initial services developed on DigiTV Housing Repairs, Rubbish Collection, Benefit Payments, Air Quality, Healthy Eating, First Aid, Ambulance Pickup, Escape Plan, Texting for Schools, School Lunch Ideas, Travel Information – includes Speed Camera Locations, Local Events and Book Club Activities, Crime Reporting, Prison Supervision, Carers, Business – Virtual Enterprise Networks, Jobs, Feedback/Have Your Say (Particpation & Democracy).

  4. Breakthrough Service was ………….. • Doctor Appointments • Increased availability • 24*7 access • Any location • Reduced DNA • Less stressed staff (and patients) • … major service improvements without further investment

  5. e@SY’s “Theme Priorities” • Business Case Selection: 1: Data Sharing Protocols 2: Accessibility & Diversity 3: Effective Consultation 4: Independent Living 5: Supported Self Service

  6. REGIONAL NEIGHBOURHOOD WATCH SYSTEM Access Channels Public Sector Outside South Yorkshire Other South Yorkshire Public Sector Partners System Control (includes translation service) e@SY Partners PARTNERS Regional Neighbourhood Watch Neighbourhood Watch Administrator / Coordinator Others e.g. Shop/Truck/Pubwatch, Nursing Homes, Shopping Centres Street Group 1 Street Group 2 etc.

  7. REGIONAL INCIDENT ALERT SYSTEM Access Channels Public Sector Outside South Yorkshire Other South Yorkshire Public Sector Partners System Control (includes translation service) e@SY Partners PARTNERS Regional Neighbourhood Watch Emergency Planning Organised Groups KINS (Internal & External) Neighbourhood Watch Administrator / Coordinator Others e.g. Shop/Truck/Pubwatch, Nursing Homes, Shopping Centres Street Group 1 Street Group 2 etc.

  8. Continual Development ….

  9. Continue to enrich the experience ... Accessing e@SY Connects

  10. Any Questions? Gary Simpson Telephone : +44(0)7776-163577 Email : garysimpson@easyconnects.org.uk

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