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Innovation Services

Innovation Services. Introduction.

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Innovation Services

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  1. Innovation Services

  2. Introduction Solutions Navigation sessions provide a structured, interactive process for quickly assessing common facility-related needs and practices. Navigation sessions make use of a specially-designed “game-board” assessment tool called the Solutions Navigator™ and are facilitated by certified Johnson Controls consultants. Navigation sessions help clients address a wide range of facility challenges ranging from the design of new facilities, the improvement of existing infrastructure or the development of a facilities strategic plan.

  3. Background • The Solutions Navigator™ started as a market research tool supporting Six-Sigma “voice of the customer” studies for new products and service development. After using the tool during on-site assessments, clients would invariably ask three key questions: • What did my colleagues say? • How does my organization compare to others? • Now that you know my problems, can you help me solve them? • Response to these client needs lead to the further refinement of the tool for planning and solution design.

  4. Solutions NavigatorTM Planning Tool The game-board is set up in a five-by five grid with axes customized for each exercise. Participants individually place “needs” and “practice” cards on the game-board to assess current performance and prioritize opportunities for improvement.

  5. Types of Sessions • Healthcare Facilities/Organizational assessment • Sustainability assessment • Workplace assessment • Security assessment • Technology planning • Budget optimization

  6. Methodology Vision and Objectives Why? Needs Assessment Navigation Session Practices Assessment What? Idea Generation Strategy and Action Plans How?

  7. Needs and Practices Data Analysis

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