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STEP from a Life Cycle Point of View - The PLCS Initiative

STEP from a Life Cycle Point of View - The PLCS Initiative. NASA STEP for Aerospace Workshop JPL Pasadena, 17 January 2001. Presented by: Howard Mason, BAE SYSTEMS Position: Chairman of the Board, PLCS Inc. Chairman, ISO TC184 SC4. Agenda. Key Business Drivers

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STEP from a Life Cycle Point of View - The PLCS Initiative

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  1. STEP from a Life Cycle Point of View - The PLCS Initiative NASA STEP for Aerospace Workshop JPL Pasadena, 17 January 2001 Presented by: Howard Mason, BAE SYSTEMS Position: Chairman of the Board, PLCS Inc. Chairman, ISO TC184 SC4

  2. Agenda • Key Business Drivers • Impact of the Internet - B2B exchanges • Overview of Current Standards • About the PLCS initiative • The PLCS Technical Approach • Questions

  3. Key Business Drivers • International Collaboration demands product data exchange and sharing across many organisations • Defence and Airline customers and major aerospace companies want a single way to exchange digital product data • Suppliers want a unified approach from prime contractors • Worldwide operation demands a worldwide standard

  4. Key Business Drivers • Shared or Integrated Digital Environments demand accurate information on product configuration, which is: • Achieved on delivery • Maintained through the lifecycle • Communicated between customer and supplier • Communicated along the supply chain • Integrated software needs configuration management • Product software is a key element of the platform • Need closer control of product structure than ever before • Need to integrate and maintain information from multiple sources and systems

  5. The Internet changes everything... • “The emergence of the internet and the associated opportunities has sounded a wake-up call to all product development organisations across the world to change and adapt the way they do business or risk being run over” • GartnerGroup, Strategic Analysis Report • “How you gather, manage and use information will determine whether you win or lose” • Bill Gates, Microsoft Corporation • “The internet is driving business change and technology change and it lets you use the open standards to run your business” • Oracle Corporation

  6. “e-Business growth over the next few years will be primarily comprised of business to business (B2B) transactions and will be driven bymanufacturing and supply-chain related industries” Source: Forrester Research Group Financial Times, 10 Feb 2000 Which industries are likely to embrace B2B solutions? • “ We conclude that industries that are B2B inclined exhibit certain key characteristics. • Some of these characteristics include the following: • The supply chain is highly diffuse • Techno-innovators dominate the culture • Process represents more than 20% of total costs • Products exhibit complex configurations • Expense pressure is intense” www.goldmansachs.com/hightech/research/b2b

  7. Exostar addresses three distinct needs in the aerospace and defense industry: • Non-production procurement • Designing and building aerospace and defense products • Spares and maintenance for airlines, aviation operators and defense businesses “Opportunity of a lifetime” or “Business as usual” ? • “by 2004 the aerospace sector will have the largest proportion of internet-based Business to Business (B2B) sales,35%…” B2B: 2b or not 2B?, Goldman Sachs, 11/99 • but today… • “only 3%of all transactions involving sales of aviation parts are conducted on line” • Shop Talk: Parts. Planes and B2B exchanges, Red Herring, 24 Feb 2000

  8. Standards required to define life cycle transactions, content and context Different types of B2B Exchanges Few largestrategic customers Capture Customer Requirements and Develop Winning Products Many customers (potentially unknown) Attract New Customersthrough Personalized Products Capitalize on Supplier Competency and Capacity Sub-contractors, contract manufacturers, and strategic suppliers Dynamically Identify Sources and Reduce Transaction Costs Direct Materials Indirect Materials New suppliers

  9. Overview of current standardsfor the Aerospace Industry • Transaction oriented • Defence: AECMA 2000M • Commercial: ATA Spec 2000, EDIFACT, ANSI X.12 • Content oriented • Manufacturing and process centric: • ISO 9000, STEP • Operations and maintenance centric: • Defence: MIL-STD-1388, Def-Stan 00-60, AECMA 1000D • Commercial: ATA Spec 100, 200, 2100 • Summary • Current standards are very specialized and focus on either: • a piece of a business transaction, I.e. Order, Part or Invoice • presentation of specific content, I.e. Aircraft maintenance manual

  10. What is the adoption rate of these standards? • ATA Spec 2000 • 342 Spec2000 participants • 84 airlines out of 750+ • 78 ‘non-airlines’ out of thousands • 180 suppliers out of tens of thousands • AECMA 2000M • many of the recent large defence programs, i.e. Tornado, Eurofighter… • only the largest EU A&D manufacturers • some of the larger EU defence ministries • Conclusion • modest penetration, mainly with the largest Tier 1 operators/suppliers • barrier to entry ( $, expertise…) is too high for the majority

  11. So what is missing? • Available standards do not address product support requirements • Major problems keeping technical information in line with the changing physical product through life • Major problems linking support information to relevant product information • Software applications use proprietary data standards and are often difficult to integrate • Inconsistent data definitions Existing standards are insufficient to support the forecasted growth in e-business

  12. Technical Documentation Transportation Consumables Maintenance Schedules Software Tools Spares Test Equipment Training Support Facilities Storage Requirements Business Problem... • How to keep the data needed to operate and maintain a product in line with the changing product over its life cycle? Product in Focus

  13. The Product Life Cycle Support (PLCS) initiative • About PLCS • A joint industry and government initiative to accelerate development of new standards for product support information • An international project, managed within the ISO framework, to produce draft standard(s) within 3 years. • PLCS utilizes ISO 10303 STEP - the STandard for Exchange of Product model data • PLCS Inc. established in 1999 by 14 leading private and public sector organisations

  14. Finnish Defence Forces information services PLCS Launch Members

  15. Goals of PLCS • Improve product availability • Reduce operating,support and maintenance costs • Improve quality and accessibility of Product Life Cycle Support information • Accelerate technical development of the ISO standards • Encourage early implementation commercial software vendors • Encourage early industry participation in the development and testing of the standard

  16. Change Directives Standard Commercial Transactions Feed & Extract Product Structure Product Representations Query Maintain/Dispose Support Performance Product Performance Support Environment Use ` Respond Failure Analysis Derived Disposable Data Maintenance Analysis Task Resource Data Support and Operational Feedback The Product Life Cycle Support (PLCS) Initiative Scope of STEP today Life Cycle Data Shared Data

  17. Key Deliverables • New capability for support, based on simplified and integrated process components • Interface standards defined to support enterprise integration • Integrated data models using common terminology • Cost drivers and performance metrics identified - generic and industry specific • Information available for education and awareness programmes • ISO standard for the exchange of product life cycle support data

  18. The PLCS Technical Approach • Organisation • Links to ISO • Activity Modelling • Data Modelling • Testing

  19. ISO Secretariat TC184/SC4 Liaison WG3/T8 Liaison PLCS Organisation PLCS Board Contract Service Provider Project Management STEP Experts Domain Experts Vendor Experts Academic Experts

  20. Links to ISO ISO Ballots and Publication Draft for ballot TS NWI Q Q AM development AM Comment Resolution Outline PLCS Scope, Activity Model, Module Structure Define Activity Model, Data Planning Model, APs &AMs CD DIS Q Q AP development AP Comment Resolution Vendor testing

  21. Business Business Limited scope Exploit the new capabilities Life cycle business Understand Life Cycle Support Fixed boundaries Open and Flexible Hard to Change Agile Poor cost awareness Lean and focused Process Process Coherent Fragmented Simplified Duplicated Organization Specific Open Locked by IT IT independent Data Data Common language Inconsistent Terminology Format “ as required” Format dependent Develop Data Standard Reduced data set Massive duplication Portable data Islands of IT PLCS helps facilitate business improvement As-Is/To-Be process

  22. Top Level Model Provide Life Cycle Support

  23. USED AT: AUTHOR: DATE: 1999-08-09 WORKING READER DATE CONTEXT: PROJECT: PLCS AAM v2.idd REV: 2000-01-14 DRAFT RECOMMENDED NOTES: 1 2 3 4 5 6 7 8 9 10 PUBLICATION A-0 Life Cycle Directives Product data Manage Information to Life Cycle Owner Operator Feedback Configuration and Customer Support Required Support Demands Orders for Support Information Elements IPS Data Elements A1 Identify, Info from Information to System Designer Define, other & Develop Systems Support Plans Support Solution Support Feedback A2 System Information to Performance Deploy & System Operators Support Support Data Sustain Elements Support Deployed Elements System Support Supported A3 Feedback Product Product Maintain the Product needing Support System Items for Support Experience Disposal Arisings from A4 Disposal Dispose of Product Returned Items Requests and Arising for Support Disposal A5 Maintainer Elements Data Feedback NODE: TITLE: Provide Through Life Support for a Product NUMBER: A0 Level 1 Model: Major Work Areas Configuration Management and Change Control Support Engineering Resource Management Maintenance and Feedback

  24. Support Engineering Resource Management Maintenance and Feedback CM/Change Control Areas of Development • Support Engineering • Provide and sustain the support infrastructure • Resource Management • Buy, store, pack, move, issue and dispose of the physical product • CM/Change Control • Manage change to a configured item throughout the life cycle including tracking of serial number where applicable • Maintenance and Feedback • Maintain, test, diagnose, calibrate, repair and modify physical product, including schedules, resources and feedback

  25. Business Business Limited scope Life cycle business Fixed boundaries Open and Flexible Hard to Change Agile Poor cost awareness Lean and focused “As is” Scenarios Process Published standards Process Published standards Publish standards Develop Activity Models Test and Integrate Coherent Fragmented Test and Integrate Test and Integrate Simplified Duplicated Organization Specific Open Information Rqmts ExchangeReqts Locked by IT IT independent Data Data Common language Inconsistent Terminology PLCS Modules (20) Requirement Data Model Documentation Format “ as required” Format dependent Reduced data set Massive duplication Portable data Islands of IT PLCS - main activity areas Automate Current Processes New Integrated Processes Better , Cheaper Information NATO CALS PP1 and TLBM ISO Prelim Work Item Usage Guides PLCS Launch “To be” Scenarios

  26. ATA CORDAS EIA-836 PLCS Initiative NATO Pilot Project #1 PLIB PLCS: Inputs to project POSC/ Caesar Mil Spec 2549 Def Stan 00-60 AP208 TC184/SC4 WG3/T8 PWI Mil Spec 1388 FMV CTG2 NCDM AECMA 1000D 2000M ATA Effectivity PDM Schema AP 233 STEP AP203 AP214 OMG ISO 15288

  27. Task Support Drivers Diagnostics & Monitor Resources Usage Reporting Facility Functional Capability Scenario Failure Reporting Resource Usage Job, Plan & Schedule Resource Distribution Instances Characteristics Product Structure Product Aspect Person Organisation Reference Data Document Event Change/Effectivity/Approval Proposed PLCS Data Modules (20 off) Work Areas SE MF Key Requirements Analysis Data Modelling Established Standards IM CM Core Time

  28. Implementation Plan Summary • Year 1 - Nov 99 to October 2000 • Develop and document process models, and associated process definitions, for the top level support processes • Support Engineering • Configuration Management • Maintenance and Feedback • Inventory Management • Develop scenarios for testing • Year 2 - Nov 2000 to October 2001 • Develop data exchange modules • Develop pilot implementation scenarios • Year 3 - Nov 2001 to October 2002 • Trial data exchanges using draft ISO standard • Progress standard through stages of ISO approval

  29. Current status • Progressive release of Activity models and scenarios for industry review - from end 2000 • Launch development of data modules • PLCS Core - PDM schema plus extensions from AP 214 for “tail-number” tracking • Resources and Task Planning • Feedback from Operations and Maintenance • Initial data modules available April-June 2001 • Trial implementation by October 2001 • Key customers looking a the process changes to take full advantage of PLCS approach

  30. Business benefits of PLCS ... • Improved quality and access to support information, throughout the product life cycle and across the supply chain • Reduced costs of acquiring, maintaining and delivering Product Support information • Improved asset availability • Provides ability to communicate consistently across COTS software • Makes product change easier to manage • Protects investment in product data PLCS provides the potential to fully enable B2B

  31. In addition- the benefits of joining PLCS as a member... • Membership of PLCS during the development of the standard provides the following additional benefits… • Forum for exchange of views, experience and discussion of critical issues • Develop new relationships, business contacts and sales opportunities • Ability to influence the direction and scope of PLCS to ensure it meets your business needs • Opportunity to learn about STEP and its benefits • Early visibility of requirements to allow effective planning for implementation • Access to existing data, business models and improvement initiatives from world leading organisations

  32. Summary • B2B e-commerce is set to grow significantly in the next 5 years • There is a growing trend towards leveraging the information asset to win new business in the Maintenance, Repair and Overhaul (MRO) market • After-market service is forecast to be a significant element of the B2B market • Existing standards do not fully address the product support requirement • PLCS standards will allow support information to be aligned with the changing product over its entire life cycle • Adoption of PLCS standard will lead to reduced operating costs and increased product availability

  33. For more information ... • Visit the PLCS web site: • or contact any of the PLCS core team members: • John Dunford <john.dunford@eurostep.com> • Nigel Shaw <nigel.shaw@eurostep.com> • Chuck Stark <stark@aticorp.org> www.plcsinc.org

  34. Support Engineering Resource Management Maintenance and Feedback CM/Change Control Any Questions?

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