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Virtual Communications Express IP Phone Overview

Virtual Communications Express IP Phone Overview. July, 2012. 6-Line Set High Call Volumes Executive office Telephone attendant's desk Large Font / Screen. Verizon Virtual Communications Express Polycom Phone Options. Choose any combination of the following phone types:. 3-Line Set

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Virtual Communications Express IP Phone Overview

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  1. Virtual Communications Express IP Phone Overview July, 2012

  2. 6-Line Set High Call Volumes Executive office Telephone attendant's desk Large Font / Screen Verizon Virtual Communications Express Polycom Phone Options Choose any combination of the following phone types: 3-Line Set Mainstream Office Cubicle Medium Call Volumes Consider Call Handling Needs and Volumes, Screen and Font Sizes SoundPoint IP 650 Attendant Console 2-Line Set Value Cubicle Minimal Call Handling Lobby/ Break Room SoundPoint IP 450 • Sound Station IP 6000 • Conference Rooms • 360 degree microphones • Polycom HD Voice • 12 foot microphone pickup range SoundPoint IP 335

  3. Needs to consider in the choice • Call volumes daily • Call handling needs such as conferencing, transfer, caller ID, number of lines, number of speed dial / function keys • Screen size related to day to day business needs • Caller ID display, font size, length of exposure • Life span of a typical device is 3-5 years • Cost is minimal to select the “right” device

  4. SoundPoint IP 335 • Two-line • Full duplex speaker phone • Enterprise-grade feature set • Target: Cubicle workers, call center • HD Voice • Dual 10/100 PoE ports • RJ-9 port • Backlit display • Screen Size - 102x33 Pixels

  5. SoundPoint IP 450 • SoundPoint IP 450 • Target: Cubicle/Professional • 3 Lines • Full duplex speaker phone • Enterprise-grade feature set • HD Voice • Dual 10/100 PoE ports • RJ-9 port • Backlit display • Screen Size - 171x73 Pixels

  6. SoundPoint IP 650 6 • Target: Executive/ Receptionist • 6 line keys standalone • Up to 48 line keys with expansion modules • Full duplex speaker phone • Enterprise-grade feature set • HD Voice • Dual 10/100 PoE ports • RJ-9 port • Backlit display • Screen Size 320x160 Pixels

  7. SoundStation IP 6000 • Key Benefits: • Superior audio performance, driven by HD Voice • Acoustic Clarity Technology 2 • Automatic gain control, echo cancellation, noise reduction • 12 ft / 3.3m mic pickup range to cover small to midsize rooms

  8. PacketSmart Probe A PacketSmart Probe will be included with every customer location installed at no incremental cost to the customers Benefits • Easy Plug-and-Play into SMB/SME networks • Real-Time signaling and media analysis of VoIP traffic (SIP, SCCP and MGCP) • Flexible configurations to troubleshoot VoIP and Data network problems • Firewall pass-through technology • Aggregate traffic analysis • Fail-safe operation • Multi-day VoIP call generation capability • Report Generation for assessments, verification, and SLA testing • Report Monitoring by domains

  9. CPE Maintenance Verizon will provide the following maintenance services: • Use commercially reasonable efforts to isolate any problems with the equipment that resides on Customer’s site and send a technician to Customer’s site if necessary. • Replacement of affected components if Verizon, in its sole discretion, determines that any equipment that resides on Customer’s premise needs to be replaced.

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