'Abandonment rate' presentation slideshows

DASHBOARD

DASHBOARD. Goal 300,000. Total Incoming Call Volume, History. Goal 25,000. Total Incoming Call Volume, Monthly. Goal 825. Total Incoming Call Volume, Daily Average. Goal <=5%. Abandonment Rate, Monthly. Goal <=0:30. Average Speed of Answer, Monthly. Week of 01/10/2011.

1.12k views • 91 slides

Capacity Planning in Services Industry

Capacity Planning in Services Industry. Matching Supply and Demand in Service Processes Performance Measures Causes of Waiting Economics of Waiting Management of Waiting Time The Sof-Optics Case. Make to stock vs. Make to Order. Made-to-stock operations (Chapters 6&7)

2.59k views • 52 slides

353 views • 35 slides

Internet Retailing

Internet Retailing. Stock prices down Demands for government regulation/taxation growing Margins are thin Supplier relationships testier. Revenue % 100% COGS % 87% GM% 13% Mkt./Adv. 24% Other op. exp. 23% Tot. Op. exp. 47% Op. Income -33%.

1.08k views • 33 slides

Know eCommerce Personalization And Why It Is Important

eCommerce Personalization Showing Particular Offers, Product Recommendations, And Other Content To Your Visitors That Is Based On Their Previous Actions, Demographics, And Other Personal Data.

332 views • 32 slides

Akamai Media Analytics: Driving Engagement

Akamai Media Analytics: Driving Engagement. Girish Bettadpur , Sr Product Manager Emily Glass, Sr Product Marketing Manager. 2011: The Hyper c onnected World. 40% adult Americans own smartphones, 5% tablets 2. ?. 86% of US Internet audience watched online video 1.

485 views • 28 slides

Forgotten Oil & Gas Study

338 views • 21 slides

Forgotten Oil & Gas Study

218 views • 21 slides

Twitter.com

259 views • 11 slides

Web Metrics

Web Metrics This module covers the concepts of hits, pageviews , visits, visitors, clickthrough rate, cost per click, cost per order, cost per customer acquired, bounce rate, abandonment rate, and cost per friend. Author: Paul Farris Marketing Metrics Reference: Chapter 9.

263 views • 10 slides

ONLINE SALES HAVE BEEN GROWING QUICKLY BOTH IN ABSOLUTE AND RELATIVE TERMS

22. ONLINE SALES HAVE BEEN GROWING QUICKLY BOTH IN ABSOLUTE AND RELATIVE TERMS. Quarterly U.S. e-commerce retail sales* $ Trillions. 17.2. 13.8. 13.3. 12.5. 11.9. 10.8. 10.5. 9.8. 9.5. 9.2. 8.0. 7.9. 7.9. 7.1. 6.3. 5.8. 5.4. 4Q. 1Q. 2Q. 3Q. 4Q. 1Q. 2Q. 3Q. 4Q. 1Q. 2Q.

152 views • 9 slides

3 Hacks to Significantly Reduce the Cart Abandonment Rate in Your mCommerce App

From pencils to cars and from tomatoes to refrigerators, people are buying almost everything online, contributing to the unprecedented growth eCommerce has ever seen. Still, many mCommerce businesses are falling short in cutting down the mobile shopping cart abandonment rate.

96 views • 8 slides