'It service desk' presentation slideshows

M ANAGING Y OUR W EBSITE

735 views • 61 slides

Globalized IT Service Desk

Globalized IT Service Desk. Ellen Sittinger, Global Service Desk Manager Joe Fousek, Customer Support Associate Director. The History. Six independent Help Desks in our larger offices Separate processes Self-developed procedures Most Help Desks also performing dispatched desk-side work.

745 views • 31 slides

Introduction to Xythos : Document Management & Collaboration

Introduction to Xythos : Document Management & Collaboration. Caroline Cappuccio Katherine Ananis Spring 2010. Workshop Overview. Part 1: About Xythos What is Xythos ? Who can use Xythos at UMB? Why use Xythos ? How do you access Xythos ? Xythos Support Available

296 views • 17 slides

Information Services Emergency Preparedness

Information Services Emergency Preparedness. Clinical Sciences Auditorium May 7, 2010. INFORMATION SERVICES TOPICS. Business continuity planning Voice communications MessageOne e-mail continuity Data archival and storage PC protection Application systems . BUSINESS CONTINUITY PLANNING.

452 views • 13 slides

An Introduction to IT at the University of Leicester

An Introduction to IT at the University of Leicester. Help Zone in the Library Call 0116 252 2253 Email ithelp@le.ac.uk . University IT account. You can use your University IT account to login to: PCs on campus Blackboard VLE University email Save files to your personal Z: drive

185 views • 10 slides

An Introduction to IT at the University of Leicester

An Introduction to IT at the University of Leicester. Help Zone in the Library Call 0116 252 2253 Email ithelp@le.ac.uk . University IT account. You can use your University IT account to login to: PCs on campus Blackboard VLE University email Save files to your personal Z: drive

292 views • 10 slides

ePATS E LECTRONIC P RACTICE A SSESSMENT T OOLS for COMPUTER-BASED TESTS (CBTs)

ePATS E LECTRONIC P RACTICE A SSESSMENT T OOLS for COMPUTER-BASED TESTS (CBTs). ePATS. Designed to support and enhance student preparation for Florida's CBTs P rovide students with direct exposure to the format and structure of test items. Who is required to use ePATS ?.

220 views • 9 slides

Cornerstone Student Success Zone IT Services Guide

Cornerstone Student Success Zone IT Services Guide. Instructions for users Please ensure that you can login to the Hope IT Systems using your Username (Student ID number) and Password. If you have any problems logging in, please contact the IT Service Desk on 0151 291 2100 / ITSHelp@Hope.ac.uk.

96 views • 1 slides